Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Skip to main content.
All properties in London, England, United Kingdom
1 room, 2 adults

Crowne Plaza London - Docklands

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Great for families

Good to know

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Beach nearby
  • Connecting/adjoining rooms available
Western Gateway, Royal Victoria Dock, London, England, E16 1AL, United Kingdom

Waterfront hotel within easy reach of Excel Exhibition Centre
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Babysitting or childcare (surcharge)
    • Beach nearby
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect™ Rewards stamps here
  • A lovely hotel with excellent customer services. In light of the current pandemic,…Aug 2, 2020
  • As ever, the crowne plaza was excellant from check in to check out. This is the only…Jul 2, 2020

Crowne Plaza London - Docklands

from £145
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Superior Room
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 Double Bed with Sofa bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Double Bed, Accessible, Non Smoking (Mobility)
  • Executive Room, 2 Double Beds, Non Smoking

What’s around Crowne Plaza London - Docklands


  • In Docklands
  • Excel Exhibition Centre - 14-minute walk
  • O2 Arena - 39-minute walk
  • Westfield Stratford City - 3.8 mi / 6.1 km
  • London Stadium - 3.8 mi / 6.2 km
  • Tower of London - 4.7 mi / 7.5 km
  • Tower Bridge - 4.7 mi / 7.6 km
  • London Bridge - 5.2 mi / 8.4 km

Getting around

  • London (LCY-London City) 10-min drive
  • London (LHR-Heathrow) 79-min drive
  • London (LGW-Gatwick) 67-min drive
  • London West Ham Station 5-min drive
  • London Limehouse Station 7-min drive
  • Stratford Station 8-min drive
  • Royal Victoria Station 3-min walk
  • Custom House for ExCel Station 7-min walk
  • West Silvertown Station 14-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 210 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *


  • Self parking (limited) *

  • Electric car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 24-hour room service
Things to do
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Conference space
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Crowne Plaza London - Docklands’s small print

Also known as

  • Crowne Plaza London Docklands Hotel
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza London - Docklands London
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza Docklands Hotel
  • Crowne Plaza London Docklands
  • Crowne Plaza Docklands
  • Crowne Plaza London - Docklands England
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza London Docklands
  • Crowne Plaza London - Docklands Hotel
  • Crowne Plaza London - Docklands London


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: GBP 50 per night

Optional extras

Self-parking costs GBP 20.00 per day with in/out privileges

Rollaway beds are available for GBP 30.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza London - Docklands

  • Does Crowne Plaza London - Docklands offer free cancellation for a full refund?
    Yes, Crowne Plaza London - Docklands does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Crowne Plaza London - Docklands currently open?
    The property is closed between 26 June and 28 June.
  • Is parking offered at Crowne Plaza London - Docklands?
    Yes. Self-parking costs GBP 20.00 per day. Parking spaces may be limited.
  • Are pets allowed at Crowne Plaza London - Docklands?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Crowne Plaza London - Docklands?
    You can check in from 3:00 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near Crowne Plaza London - Docklands?
    Yes. Nearby restaurants include Cafe Bonnane (1-min walk), Caffe Fratelli (1-min walk) and Fatboy's Diner (1.5 mi).
  • Is an airport shuttle service offered by Crowne Plaza London - Docklands?
    Yes, an airport shuttle is available.

Recent reviews

Fabulous 8.6 From 407 reviews

Very good 8.0
car park charges
room good ,good access for DLR and emirates air line and then the thames clip didn't like paying the extra for the car park
steve, gb3 night trip
Exceptional 10.0
Fantastic stay will definitely stay here again, staff were really pleasant, breakfast was lovely. Hotel immaculate.
Amanda ., gb3 night trip with friends
Very good 8.0
Lifts need servicing
One lift out of action which meant quite a wait at busy times such as breakfast/checkouts
Tudor, gb2 night trip
Good 6.0
AC & fridge was not working
gb1 night trip
Poor 2.0
Bad bad birthday
Rude staff , bad food and a ruined birthday.
Angela, gb1 night trip
Exceptional 10.0
Location is excellent for Excel or O2. Great facilities and service was second to none.
Ann, gb2 night trip
Exceptional 10.0
Excellent and peaceful
Christian, gb2 night trip
Exceptional 10.0
Great value for money
The hotel is close to Excel - a few minutes walk away in fact. Its ideally located also for the cable car if you need to get to the O2. We paid a great price for the room, which was a good size, had 2 double beds and a really nice size bathroom. Inside the room you will find an iron and ironing board, which isn't always available in all hotels. The bathroom had enough towels for 2 people, washcloths and toiletries. We paid extra for breakfast in the morning which had a very large variety of hot and cold food. My suggestion would be to book breakfast at the hotel rather than online as you should get a better rate - I think we paid £12.50 for breakfast at the hotel. The staff were very accommodating, it had a good atmosphere and we would definitely stay here again.
Claire, gb1 night business trip
Very good 8.0
Consistent service at Crowne Plaza
This is my third visit to the Crowne Plaza Docklands in the last couple of months and a I enjoyed my visit.
DAVID, gb1 night trip
Fair 4.0
Broken window. Moved room. Party on until 1am! Very loud and disruptive.
gb1 night family trip

Crowne Plaza London - Docklands

Is the description of this property not correct? Tell us