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Crowne Plaza London - Docklands

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Western GatewayRoyal Victoria Dock, LondonEnglandE16 1ALUnited Kingdom, 0203 027 9779

Waterfront Hotel with spa, near Excel Exhibition Centre
  • Free WiFi
  • Luxury Hotel
Great location
Rather comfortable
Tasty breakfast
Ordinary pool
335See all 335 reviews
From 1,971 reviewsTripAdvisor Traveller Rating

Crowne Plaza London - Docklands

Hotel Info: 0203 027 9803

from £82
  • Non-Smoking
  • Non-Smoking
  • Standard Room
  • Non-Smoking
  • Non-Smoking
  • Non-Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 2 Single Beds, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Superior Room
  • One King Bed Executive Smoking
  • Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 Double Bed with Sofa bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Double Bed, Accessible (Mobility)
  • Superior Room, 1 King Bed, Accessible (Wheelchair)

About Crowne Plaza London - Docklands

Modern hotel in London Docklands

Nice digs in Docklands
Crowne Plaza London - Docklands places you in the heart of one of London's main business districts. Walk 3 minutes to Royal Victoria Tube Station or Olympic Stadium, or 11 minutes to the ExCeL Exhibition Centre.

Multiple ways to roam
Ride high above the Thames in London’s first cable car, connecting you in 5 minutes to a concert or sporting event at O2 Arena, the world's busiest music venue. Hop on the Tube for a 15-minute ride to Greenwich Market, and shop for fresh produce or handmade jewelry.

Cheers to your health
You can catch a quick bite at Docklands Bar and Grill or order room service 24-7. Relax and unwind with a cocktail on the outdoor terrace, take a dip in the indoor pool, or balance yourself with a yoga class at the health club, open 7 days a week.

Soundproofed guestrooms
Make yourself at home in modern guestrooms, all with wired Internet, WiFi, flat-screen TVs, and high pressure showers. Other perks include comfortable beds with luxury duvets, extra pillows, blackout curtains, and double-glazed windows, for soundproofed sleep.

At a glance

Key facts

Hotel size

  • This hotel has 210 rooms
  • This hotel is arranged over 5 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa tub
  • Sailing nearby
  • Windsurfing nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Pay films
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, The Quad Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and massages. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Crowne Plaza London - Docklands’s small print

Also known as

  • Crowne Plaza London Docklands Hotel
  • Crowne Plaza Docklands Hotel
  • Crowne Plaza London Docklands
  • Crowne Plaza Docklands
  • Crowne Plaza London - Docklands England
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza Docklands Hotel
  • Crowne Plaza Docklands


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Optional extras

Self-parking costs GBP 16 per day

Rollaway beds are available for an extra charge

English breakfast is offered for an extra charge of GBP 18.40 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of GBP 15 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Crowne Plaza London - Docklands


  • In Docklands
  • Excel Exhibition Centre (6-minute walk)
  • O2 Arena - 3.6 mi / 5.8 km
  • Olympic Stadium - 3.7 mi / 6 km
  • Tower of London - 5 mi / 8.1 km
  • London Bridge - 5.4 mi / 8.7 km
  • Museum of London - 5.6 mi / 8.9 km
  • St. Paul's Cathedral - 5.9 mi / 9.6 km

Getting around

  • London (LCY-London City) 7-min drive
  • London (LHR-Heathrow) 51-min drive
  • London (LGW-Gatwick) 58-min drive
  • London Greenwich Station 15-min drive
  • London Liverpool Street Station 17-min drive
  • London Waterloo East Station 21-min drive
  • Self parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Fabulous 8.6 From 335 reviews

Crowne Plaza London - Docklands
Very Good8.0
Worthy of it's 4 stars.
Good hotel, with close proximity to the O2 arena. Good comprehensive breakfast choice. Attentive staff at breakfast.
Paramjit, gbOther trip
Crowne Plaza London - Docklands
Worst Customer Service EVER!
A Traveller, gb2 night trip
Crowne Plaza London - Docklands
we had a fab time and it was my daughter's birthday and she was left cake in the room and was given a cake at breakfast and sang to which was a really nice touch thank you for that and there was a lovely lady at the front desk which we did not get her name but she wore all black uniform and see was very helpful and always made time to chat and the lady at breakfast was also very nice . so overall we had a lovely time and we would come again thank you the bish family
Paul, gb2 night trip
Crowne Plaza London - Docklands
Little things make all the difference
Taking the weight off our feet after a day at the boat show, we checked in here for a night and were at first concerned because of the tobacco smell in our room. One phone call to the desk and 5 minutes later we were in a lovely room with bath, sofa, and all the little additions that have now disappeared from most hotels. The soft bed, the even softer towels, the peace and quiet...ahhhhh, that's better. Breakfast in the morning at the same level - it seems while all the other chain hotels are skimping on the little things, this one is keeping the standard flying high. My only disappointment was that I had forgotten there is a complimentary pool and spa, so we didn't come prepared for pampering. #firstworldproblem?
A Traveller, gb1 night trip
Crowne Plaza London - Docklands
Refined excellence
Comfortable room. Friendly and efficient staff. On-site pool. Ideal location for transport links into town. Can't find fault.
TobyToolbag, gb5 night trip

See all reviews

Crowne Plaza London - Docklands

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