Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

Crowne Plaza London - Docklands

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Great for familiesThis property has good facilities for families.
Western Gateway, Royal Victoria Dock, London, England, E16 1AL, United Kingdom

Waterfront hotel with spa, near Excel Exhibition Centre
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Breakfast
Tasty breakfast
Room
Great room
Wellness Area
Great wellness & sports facilities
Pool
Ordinary pool

Crowne Plaza London - Docklands

  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Superior Room
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 Double Bed with Sofa bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Double Bed, Accessible, Non Smoking (Mobility)
  • Executive Room, 2 Double Beds, Non Smoking

What’s around Crowne Plaza London - Docklands

Landmarks

  • In Docklands
  • Excel Exhibition Centre - 14-minute walk
  • O2 Arena - 39-minute walk
  • Westfield Stratford City - 3.8 mi / 6.1 km
  • London Stadium - 3.8 mi / 6.2 km
  • Tower of London - 4.9 mi / 7.9 km
  • Tower Bridge - 4.9 mi / 8 km
  • Liverpool Street - 5.2 mi / 8.4 km

Getting around

  • London (LCY-London City) 12-min drive
  • London (LHR-Heathrow) 81-min drive
  • London (LGW-Gatwick) 68-min drive
  • London West Ham Station 5-min drive
  • London Limehouse Station 7-min drive
  • Stratford Station 8-min drive
  • Royal Victoria Station 3-min walk
  • Custom House for ExCel Station 7-min walk
  • West Silvertown Station 14-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 210 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in
Front desk staff will greet guests on arrival. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Self parking (limited) *

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa tub
  • Sailing nearby
  • Windsurfing nearby
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Quad Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Crowne Plaza London - Docklands’s small print

Also known as

  • Crowne Plaza London Docklands Hotel
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza London - Docklands London
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza Docklands Hotel
  • Crowne Plaza London Docklands
  • Crowne Plaza Docklands
  • Crowne Plaza London - Docklands England
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza London Docklands
  • Crowne Plaza London - Docklands Hotel
  • Crowne Plaza London - Docklands London

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: GBP 50 per night

Optional extras

Self-parking costs GBP 20.00 per day with in/out privileges

Rollaway beds are available for GBP 30.00 per night

English breakfast is offered for an extra charge of GBP 19.95 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza London - Docklands

  • Is there a pool at Crowne Plaza London - Docklands?
    Yes, there's an indoor pool.
  • Are pets allowed at Crowne Plaza London - Docklands?
    Sorry, pets aren't allowed, but service animals are welcome.
  • Is parking offered at Crowne Plaza London - Docklands?
    Yes. Self-parking costs GBP 20.00 per day. Parking spaces may be limited.
  • Is an airport shuttle service offered by Crowne Plaza London - Docklands?
    Yes, an airport shuttle is available.
  • What are the check-in and check-out times at Crowne Plaza London - Docklands?
    You can check in from 3:00 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near Crowne Plaza London - Docklands?
    Yes, there's an on-site restaurant. Nearby restaurants include Cafe Bonnane (1-min walk), Al Masar (1-min walk) and Top 1 Forever (1-min walk).

Recent reviews

Fabulous 8.6 From 413 reviews

Very good 8.0
Lifts need servicing
One lift out of action which meant quite a wait at busy times such as breakfast/checkouts
Tudor, gb2 night trip
Good 6.0
AC & fridge was not working
gb1 night trip
Poor 2.0
Bad bad birthday
Rude staff , bad food and a ruined birthday.
Angela, gb1 night trip
Exceptional 10.0
Location is excellent for Excel or O2. Great facilities and service was second to none.
Ann, gb2 night trip
Exceptional 10.0
Fabulous
Excellent and peaceful
Christian, gb2 night trip
Exceptional 10.0
Great value for money
The hotel is close to Excel - a few minutes walk away in fact. Its ideally located also for the cable car if you need to get to the O2. We paid a great price for the room, which was a good size, had 2 double beds and a really nice size bathroom. Inside the room you will find an iron and ironing board, which isn't always available in all hotels. The bathroom had enough towels for 2 people, washcloths and toiletries. We paid extra for breakfast in the morning which had a very large variety of hot and cold food. My suggestion would be to book breakfast at the hotel rather than online as you should get a better rate - I think we paid £12.50 for breakfast at the hotel. The staff were very accommodating, it had a good atmosphere and we would definitely stay here again.
Claire, gb1 night business trip
Very good 8.0
Consistent service at Crowne Plaza
This is my third visit to the Crowne Plaza Docklands in the last couple of months and a I enjoyed my visit.
DAVID, gb1 night trip
Fair 4.0
poor
Broken window. Moved room. Party on until 1am! Very loud and disruptive.
gb1 night family trip
Very good 8.0
Lovely Staff Need to have the window looked at very draughty
D L, gb2 night trip
Exceptional 10.0
Great place great location
Wonderful stay for myself and 2 granddaughters aged 10. Staff very helpful and accommodating
Kay, gb2 night family trip

Crowne Plaza London - Docklands

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