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Crowne Plaza London - Docklands

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Western GatewayRoyal Victoria Dock, LondonEnglandE16 1ALUnited Kingdom

Waterfront Hotel with spa, near Excel Exhibition Centre
  • Free WiFi
Rather comfortable
Great room
Tasty breakfast
Ordinary pool
347See all 347 reviews
From 1,985 reviewsTripAdvisor Traveller Rating

Crowne Plaza London - Docklands

from £83
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Superior Room
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 Double Bed with Sofa bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Double Bed, Accessible (Mobility)
  • Superior Room, 1 King Bed, Accessible (Wheelchair)

At a glance

Key facts

Hotel size

  • This hotel has 210 rooms
  • This hotel is arranged over 5 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa tub
  • Sailing nearby
  • Windsurfing nearby
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Rooftop terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Pay films
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, The Quad Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and massages. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Crowne Plaza London - Docklands’s small print

Also known as

  • Crowne Plaza London Docklands Hotel
  • Crowne Plaza Docklands Hotel
  • Crowne Plaza London Docklands
  • Crowne Plaza Docklands
  • Crowne Plaza London - Docklands England
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza Docklands Hotel
  • Crowne Plaza Docklands


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Optional extras

Self-parking costs GBP 16 per day

Rollaway beds are available for an extra charge

English breakfast is offered for an extra charge of GBP 18.40 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of GBP 15 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Crowne Plaza London - Docklands


  • In Docklands
  • Excel Exhibition Centre (6-minute walk)
  • O2 Arena - 3.6 mi / 5.8 km
  • Olympic Stadium - 3.7 mi / 6 km
  • Tower of London - 5 mi / 8.1 km
  • London Bridge - 5.4 mi / 8.7 km
  • Museum of London - 5.6 mi / 8.9 km
  • St. Paul's Cathedral - 5.9 mi / 9.6 km

Getting around

  • London (LCY-London City) 7-min drive
  • London (LHR-Heathrow) 51-min drive
  • London (LGW-Gatwick) 58-min drive
  • London West Ham Station 8-min drive
  • London Limehouse Station 9-min drive
  • London Westcombe Park Station 10-min drive
  • Royal Victoria Station 4-min walk
  • Custom House for ExCel Station 9-min walk
  • Prince Regent Station 13-min walk
  • Self parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Fabulous 8.6 From 347 reviews

Crowne Plaza London - Docklands
Very Good8.0
Great time in the pool with the kids. Loved the breakfast, including the service on the restaurant even though they were extremely busy. Only let down by average service at reception including having to go back twice as keys didn't work. Excellent location with cable cars just across the road
Ahmed, gb1 night trip
Crowne Plaza London - Docklands
Brilliant staff and location!
Loved this hotel - great location and the staff are just fabulous - so friendly and amazing service - would highly recommend 😁😁😁
Gillian, gb4 night trip
Crowne Plaza London - Docklands
Excellent choice for 'quiet' stay in the capital. Great transport links - Royal Victoria DLR less than 2 min walk and ample on-site car parking. Great option for any event at either the O2 or Excel ( both very easy to access). Great facilities - Rooms modern, clean and staff all friendly. Third time staying here now - won't be the last!
Rachael, gb2 night trip
Crowne Plaza London - Docklands
Magical stay
The Crowne Plaza is a lovely hotel to stay in. This was second visit and again the service was excellent. The staff are so welcoming and the rooms so comfortable. It is a good choice for the 02 to stay at as it is easy to get to and the Cable Cars are a special treat.
Wendy, gb1 night trip
Crowne Plaza London - Docklands
Excellent hotel an staff
excellent hotel 5* star service and facilities. Professional and very helpful staff
lynn, gb4 night trip

See all reviews

Crowne Plaza London - Docklands

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