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1 room, 2 adults

Crowne Plaza London - Docklands

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Western GatewayRoyal Victoria Dock, LondonEnglandE16 1ALUnited Kingdom

Waterfront hotel with spa, near Excel Exhibition Centre
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 reward* night!
Very comfortable
Great room
Tasty breakfast
Ordinary pool
335See all 335 reviews
From 2,054 reviewsTripAdvisor Traveller Rating

Crowne Plaza London - Docklands

from £98
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Superior Room
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 Double Bed with Sofa bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Double Bed, Accessible (Mobility)
  • Superior Room, 1 King Bed, Accessible (Wheelchair)

At a glance

Key facts

Hotel size

  • This hotel has 210 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa tub
  • Sailing nearby
  • Windsurfing nearby
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
  • Number of buildings/towers -
  • Lift
  • ATM/banking
  • Rooftop terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Pay films
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, The Quad Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Crowne Plaza London - Docklands’s small print

Also known as

  • Crowne Plaza London Docklands Hotel
  • Crowne Plaza Docklands Hotel
  • Crowne Plaza London Docklands
  • Crowne Plaza Docklands
  • Crowne Plaza London - Docklands England
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza Docklands Hotel
  • Crowne Plaza Docklands


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Optional extras

Self-parking costs GBP 16 per day

English breakfast is offered for an extra charge of GBP 18.40 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of GBP 15.00 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around Crowne Plaza London - Docklands


  • In Docklands
  • Excel Exhibition Centre (7-minute walk)
  • O2 Arena - 3.6 mi / 5.8 km
  • London Stadium - 3.7 mi / 5.9 km
  • Tower of London - 5 mi / 8 km
  • Sky Garden - 5.4 mi / 8.8 km
  • London Bridge - 5.6 mi / 9 km
  • Museum of London - 5.9 mi / 9.6 km

Getting around

  • London (LCY-London City) 8-min drive
  • London (LHR-Heathrow) 65-min drive
  • London (LGW-Gatwick) 69-min drive
  • London West Ham Station 7-min drive
  • London Limehouse Station 10-min drive
  • Shadwell Station 11-min drive
  • Royal Victoria Station 3-min walk
  • Custom House for ExCel Station 7-min walk
  • West Silvertown Station 14-min walk
  • Self parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Fabulous 8.6 From 335 reviews

Crowne Plaza London - Docklands
Decent hotel, shame about the lifts!
It’s a decent hotel and I love the Docklanda area, the hotel has a big problem which for me was very frustrating. The lifts!!!!!! The hotel is a decent size hotel and the lifts are just equity to deal with the traffic coming through the hotel and it became very frustrating considering I was staying for three nights. I love suspect there is next to nothing they can do to sort this problem out, maybe speeding up the lifts although I guess if that was an option it would of been done long ago. One day I had to wait over 10 minutes to get to my floor on the sixth floor and on one day one of the lifts was out of order and I waited so long I took the stairs and climbed six floors. Not a show stopper just frustrating, staff were really nice, food great and comfy bed.
Dean, gb3 night trip
Crowne Plaza London - Docklands
Very Good8.0
Crowne Plaza good, when they aren't feeling greedy
Crowne Plaza docklands is somewhere i stay quite often, but only when their price is not being greedy! Sometimes the rates are crazy for what you get, and other times much more sensible and value for money. I HATE hotel greed. There is no excuse for it. The hotel is nice, rooms comfy, handy for the excel, and LCY airport. Ill stay again, but with so much choice around they cant afford to be too costly, or I might forget they exist! I suggest management listen to that bit!
Peter, gb1 night trip
Crowne Plaza London - Docklands
Great hotel with great service!
Just returned from a 3 night stay at the Crowne Plaza Docklands. We had a wonderful time and all the staff were very friendly. Breakfast was excellent with plenty of choice. We called down to reception for some extra sugar on our first night and there was someone at the door with it in a matter of a few minutes. We made use of the pool and jacuzzi while we were there and were once again very pleased. We would definitely return here again.
Anne, gb3 night trip
Crowne Plaza London - Docklands
Great stay
Last minute weekend trip, so late booking. Despite this, staff were helpful in arranging a suitable room for us. Overall, everything in the hotel was great. Rooms were clean and comfortable. Breakfast was good with enough choice for everyone. Staff were polite and tried to help as much as possible.
James, gb2 night trip
Crowne Plaza London - Docklands
Nice relaxing stay
Up graded to river view for £30 Spa small but okay Breakfast great Cable car right outside to take you to O2
Andrew, gb1 night trip

See all reviews

Crowne Plaza London - Docklands

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