Mandarin Oriental, Singapore

I was upgraded to a suite so this should have been a wonderful stay. However, the suite had very small single beds rather than the king size bed I had booked. Some hotels have larger than single beds in twin bedded rooms. The absurdly small beds looked (and were) ridiculous in a huge suite. I arrived late - near midnight - so wanted to sleep. Bedside table in between the 2 single beds had a phone, a box of tissues, 2 glasses and two small bottles of water. There was no room for anything else. The light switches were hidden behind the things on the table. They were very poorly marked and had bizarre functionality. You had to use the master switch to turn all the lights off. If you went to the bathroom or elsewhere you would have to switch the master - and all lights - back on as the master switch overrides the control on all other lights. Many hotels allow you a one switch off, but then the ability to turn on individually. Finally, I found the room very hot and the bed too small to get a decent night of sleep. On entering the suite I checked the air con was set at 21. However, in the morning I found that the bedroom was set at 25.5. That is way too warm for nearly all people. The last straw was jack hammers above my room from 9am I would advise giving the Singapore Mandarin Oriental a miss until they finish any upgrading they are doing and the buy decent sized single beds.

Superlative!!!

Incredible service, great location and brilliant breakfast

Amazing

Overall experience was good. Special mention goes to Pradeep, the waiter by the pool (pool boy) who was very helpful. Nothing was too much trouble. He always greeted us with a smile everyday near the pool and found us the cabana. He is a testament to the high quality service offered by the hotel. Well done and we shall definitely stay there again.

The breakfast is definitely NOT worth the money, very poor (stale bread and pastries etc.). Half of the staff were badly trained as they gave wrong information, or were rude or followed incorrect procedures such as charging our card without authorisation first. There were a few staff that were lovely but they are really being let down by the rest of the team. Nice views from the rooms facing the bay and great location. Hotel needs a reverb though as it looks very dated now.

Great location and hotel itself was excellent. Lovely area around pool and all the staff were friendly and helpful.

Great service and well- portioned room. The pool is very popular and that leaves one less-inclined to tough it out with the many children. Otherwise: fantastic!

Perfect location with views and good walks around the bay, enough shopping malls with marina bay sands at close proximity - the hotel itself has good pool and private areas to relax . Excellent Executive club lounge on 19th

Superb experience. Mandarin Oriental is a CLASS ACT