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El Sueño Hotel & Spa

4-star4 stars
9 Oriente No. 12 Centro HistóricoPueblaPUE72500Mexico, 0203 027 9779

Adults-only hotel in Historic Center with 2 restaurants and spa
  • Free breakfast, free WiFi and free parking
  • English spoken
Very Good4.1 / 5
Bar and Beverages
Bar is awesome
Location
Great location
Vibe
Awesome vibe
Pool
Pool should be renewed
83See all 83 Hotels.com reviews
From 305 reviewsTripAdvisor Traveller Rating

El Sueño Hotel & Spa

Hotel Info: 020 3027 9803

from £75
  • Master Suite
  • Junior Suite, 1 King Bed
  • Standard Room
  • Standard Plus
Want more choice? Check out our other properties in Puebla.

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) are not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

  • Pets allowed (dogs and cats only) *

  • Specific rooms only *

  • 1 per room (up to 15 kg)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport drop-off (available 24 hours) *

Parking

  • Free valet parking

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Full-service spa
  • Spa treatment room(s)
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff (English spoken)
Facilities
  • Number of buildings/towers - 1
  • Year Built 2002
  • Rooftop terrace
  • Library

In the room

Home comforts
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Dining

La Tentacion – This restaurant specialises in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Salon Frenesi – This restaurant specialises in international cuisine and serves breakfast, brunch and lunch. Open daily.

El Sueño Hotel & Spa’s small print

Also known as

  • El Sueño Hotel Puebla
  • El Sueño Hotel
  • El Sueño Puebla
  • El Sueno Hotel

Policies

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

This property does not have lifts.

For transfers, guests must contact the property 72 hours prior to arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: MXN 1000 per stay

Optional extras

Early check-in can be arranged for an extra charge of MXN 700

Late check-out can be arranged for an extra charge of MXN 700

Pets are allowed for an extra charge of MXN 350 per pet, per night

Airport shuttle service is offered for an extra charge of MXN 480 per vehicle

Airport shuttle service for children costs MXN 0.00

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

El Sueño Hotel & Spa

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