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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults

The Westin Kuala Lumpur

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Supervised childcare/activities (surcharge)
199, Jalan Bukit Bintang, Kuala Lumpur, 55100, Malaysia

Luxury hotel with 2 bars/lounges, near Pavilion Kuala Lumpur
  • Free WiFi in the lobby
  • Great for families

    Good to know

    • Free cots/infant beds
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Supervised childcare/activities (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
WiFi
Good internet service
Service
Fantastic service
Breakfast
Tasty breakfast

The Westin Kuala Lumpur

from £57
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Premium Room, 1 King Bed, City View
  • Executive Room, 1 King Bed
  • Executive Room, 1 Double Bed
  • Deluxe Room, 1 King Bed
  • Premium Room, 2 Single Beds, Non Smoking, City View
  • Club Room, 1 King Bed, Non Smoking
  • Club Room, 1 Double Bed, Non Smoking
  • Westin, Club Suite, 1 Bedroom, Non Smoking
  • Presidential Suite, 1 Bedroom, Non Smoking
  • Club Suite, 1 Bedroom, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking, City View

What’s around The Westin Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 4-minute walk
  • Berjaya Times Square - 12-minute walk
  • Kuala Lumpur Convention Centre - 13-minute walk
  • KLCC Park - 17-minute walk
  • Suria KLCC Shopping Centre - 18-minute walk
  • Petronas Twin Towers - 20-minute walk
  • Kuala Lumpur Tower - 22-minute walk

Getting around

  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) 48-min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) 34-min drive
  • Kuala Lumpur Masjid Jamek Station 3-min drive
  • Kuala Lumpur Pasar Seni Station 3-min drive
  • Kuala Lumpur Sultan Ismail Station 4-min drive
  • Bukit Bintang Station 7-min walk
  • Raja Chulan Station 10-min walk
  • Imbi Station 13-min walk

At a glance

Key facts

Hotel size

  • This hotel has 443 rooms
  • This hotel is arranged over 35 floors

Arriving/leaving

  • Check-in time 3:00 PM-4:30 AM
  • Check-out time is noon
  • Express check-out
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Fitness classes on site
  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Pool sunloungers
  • Pool umbrellas
Working away
  • Business centre
  • Number of meeting rooms - 20
  • Conference space
  • Conference space size (feet) - 5554
  • Conference space size (meters) - 516
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2003
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Japanese
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

The Living Room – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Splash – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

443 Bar Lounge – This lobby lounge specialises in international cuisine and only serves dinner. Open daily.

The Westin Kuala Lumpur’s small print

Also known as

  • Westin Kuala Lumpur Hotel
  • Westin Kuala Lumpur
  • Kuala Lumpur Westin
  • The Westin Kuala Lumpur Hotel Kuala Lumpur
  • The Westin Kuala Lumpur Hotel
  • The Westin Kuala Lumpur Kuala Lumpur
  • The Westin Kuala Lumpur Hotel Kuala Lumpur
  • The Westin Kuala Lumpur Hotel Kuala Lumpur

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 5:00 AM to midnight
  • Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

    Contactless check-out is available.

    Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) and Global Cleanliness Council (Marriott) guidelines.

    Mandatory fees

    Deposit: MYR 200 per night

    Optional extras

    Self-parking costs MYR 5 per day

    Valet parking costs MYR 40 per day

    Rollaway beds are available for MYR 40.0 per day

    Buffet breakfast is offered for an extra charge of MYR 80 for adults and MYR 44 for children (approximately)

    Babysitting/childcare is available for an extra charge

    WiFi is available in guestrooms for MYR 0.00 per day (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Westin Kuala Lumpur

    • Does The Westin Kuala Lumpur offer free cancellation for a full refund?
      Yes, The Westin Kuala Lumpur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is The Westin Kuala Lumpur currently open?
      This property is closed from 17 March 2020 to 31 July 2020 (dates subject to change).
    • Is parking offered at The Westin Kuala Lumpur?
      Yes. Self-parking costs MYR 5 per day. Valet parking costs MYR 40 per day.
    • Is there a pool at The Westin Kuala Lumpur?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 5:00 AM to midnight.
    • Are pets allowed at The Westin Kuala Lumpur?
      Sorry, neither pets and nor service animals are allowed.
    • What are the check-in and check-out times at The Westin Kuala Lumpur?
      You can check in from 3:00 PM to 4:30 AM. Check-out time is noon.
    • Are there restaurants at or near The Westin Kuala Lumpur?
      Yes, there's an on-site restaurant that serves international cuisine.

    Recent reviews

    Fabulous 8.6 From 703 reviews

    Exceptional 10.0
    Very Nice Hotel
    Hotel was amazing . All services are very good. Breakfast was really very good and have a lot of options . Room servives and staff response are excellent
    Gaurav, gb6 night business trip
    Very good 8.0
    Great hotel
    We stayed for our 30th wedding anniversary. Overall extremely happy with our stay. We did feel room looked a little ‘tired’ and could do with some redecoration. We had an amazing meal at the Italian restaurant, Prego, great food and service. Hotel is very well situated for shopping and restaurants.
    Lorraine, gbRomance trip
    Fair 4.0
    Renovation needed
    Good location but the hotel needs to upgrade, very old and has a smell.
    gb2 night romance trip
    Exceptional 10.0
    What a simply lovely hotel with a nice basement bar
    Robert, gb1 night trip with friends
    Very good 8.0
    Great location!
    chan, gb3 night romance trip
    Exceptional 10.0
    Wonderful Westin Weekday Away
    Brilliant! Upgraded to Executive Club Lounge and very well looked after. Courteous, friendly, helpful staff.
    Pauline, gb3 night trip with friends
    Fair 4.0
    The lift to hotel room and car park are separated. When check-in and out, need to carry the luggages from the stairs up and down, which cause very inconvenience. The car park is not what we expected.
    gb1 night family trip
    Exceptional 10.0
    Great location but despite its being a 5star hotel, it sort of old...there r mosquito in my room but overall still good
    Xiqing, gb1 night family trip
    Poor 2.0
    Disappointing suite, far worse customer service
    Really disappointing suite. Do not book! Really shabby and dirty. There is so much choice in KL, go elsewhere. I wrote a letter of complaint and when they responded they addressed my complaint to another customer! Did not even respond with specifics about what I complained about. After a further email back, again no personal response, just an offer of a 1 way taxi ride to KL from the airport next time I stay. Clearly I'm not going to be staying again if you don't actually address my complaint! I then asked to be put in touch with their central customer service function and they ignored my email. I've never posted a public review before, but in sheer frustration I'm doing it now to see if I'll get a better response addressing the specifics of my complaint. Booking any hotel room with a decent hotel brand (let alone a premium suite) I would expect a basic level of quality and customer service when things go wrong. Really disappointing Westin Group.
    gb1 night trip
    Very good 8.0
    KLFW trip
    The stay was comfortable but was only disappointed about the room. Previously when I stay last year the room was much bigger without paying extra.This time round I paid more as to get a better one.I paid for premium room but was given a smaller room.When I ask abt the premium privilged, I was told by reception that it was to for room facing The Pavilion mall.By the way ,fyi the room given was facing the end of the mall.But well I was too disappointed to bring it up with the front office personnel.The array of breakfast was huge and choices were vast but only the beef rendang,laksa and the curry gravy for prata n thosai to be praised for. Bottom line is local dishes served are delicious unlike the western and korean dishes. Location is great. I might consider staying here if the prices is much lower cos the furniture in the room is old and standard is not a 5 star grading anymore. No doubt services by the staff is excellent. Check-in n out is a breeze. If you don't mind paying this kind of rate to get a good location n services rendered by all means you cn consider.
    Siti, gb1 night family trip

    The Westin Kuala Lumpur

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