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All properties in Lisbon, Lisbon District, Portugal

Hotel Real Palacio

Luxury hotel with restaurant, connected to a shopping centre, near Gulbenkian Museum

  • Free WiFi
From
£76

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Indoor Spa Tub
  • Suite - Living Room
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 56.
1 / 56Lobby Sitting Area
Rua Tomas Ribeiro 115, Lisbon, 1050-228, Portugal
8.6.Fabulous.
  • We arrived at the start of the Coronavirus epidemic, so staff were concerned and not…

    Mar 13, 2020

  • Very good service amazing people - great location - will visit again

    Mar 7, 2020

See all 900 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Walkable
Transport options
Convenient
  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 147 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Spa tub
  • Fitness centre

For families

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Lisbon City Center
  • Gulbenkian Museum - 11-min walk
  • Lisbon Zoo - 28-min walk
  • Rossio Square - 28-min walk
  • Commerce Square - 38-min walk
  • Castle of Sao Jorge - 42-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room
  • Suite
  • Superior Double or Twin Room
  • Deluxe Double Room
  • Standard Twin Room

What’s around

Landmarks

  • In Lisbon City Center
  • Gulbenkian Museum - 11-min walk
  • Lisbon Zoo - 28-min walk
  • Rossio Square - 28-min walk
  • Commerce Square - 38-min walk
  • Castle of Sao Jorge - 42-min walk
  • Monument of the Discoveries - 4.9 mi / 7.8 km
  • Lisbon Oceanarium - 4.9 mi / 7.9 km
  • Jeronimos Monastery - 4.9 mi / 7.9 km
  • Belem Tower - 5.4 mi / 8.7 km

Getting around

  • Lisbon (LIS-Humberto Delgado) 7-min drive
  • Cascais (CAT) 15-min drive
  • Entrecampos Station 19-min walk
  • Sete Rios Station 25-min walk
  • Campolide Station 26-min walk
  • Sao Sebastiao Station 4-min walk
  • Picoas Station 5-min walk
  • Parque Station 5-min walk
  • Airport shuttle (surcharge)
Profile: Avenidas Novas

Profile: Avenidas Novas

Avenidas Novas, to the north of Lisbon city center, is a popular location for first-time visitors thanks to its wealth of affordable, well-appointed hotels. The “new avenues” district gets its name from the meeting point of several of the city’s magnificent avenues, notably Avenida de Roma, where many fine mansions are still preserved.

The Gulbenkian Museum houses the priceless collection of Armenian oil magnate Calouste Gulbenkian, comprising significant pieces from all corners of the world and many different centuries and cultures. Masterpieces from the French Impressionists and a unique collection of Lalique jewelry are among the highlights.

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Rua Tomas Ribeiro 115, Lisbon, 1050-228, Portugal

At a glance

Hotel size

  • This hotel has 147 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • On-site self-parking (EUR 9 per day)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Sailing nearby
  • Spa tub
  • Steam room
  • Sauna

Working away

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2004
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bath with shower
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.

Dining

Real Cozinha – This restaurant specialises in Portuguese cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or checkout:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 11 for adults and EUR 6.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 50.0 per day
  • Babysitting/childcare is available for an extra charge

ParkingPay at property

  • Self-parking costs EUR 9 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash.

Also known as

  • Hotel Real Palacio Lisbon
  • Hotel Real Palacio Lisbon
  • Hotel Real Palacio Hotel Lisbon
  • Hotel Real Palacio
  • Real Palacio Lisbon
  • Real Palacio
  • Real Palacio Hotel Lisbon
  • Hotel Real Palacio Hotel
  • Hotel Real Palacio Lisbon
  • Hotel Real Palacio Hotel Lisbon
  • Hotel Real Palacio Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Real Palacio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs EUR 9 per day.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, Real Cozinha offers Portuguese cuisine. Nearby restaurants include O Talho (3-min walk), Aron Sushi (4-min walk) and Telex (5-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Lisbon Casino (8-min drive) is nearby.
  • Have fun during the warmer months with activities nearby such as sailing. Relax in the hot tub or enjoy the use of other amenities, which include a sauna and a steam room. Hotel Real Palacio also has a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Setting great, staff delightful, especially the manager

    Jonathan, 2 night family trip, Mar 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Liked the Bar abd available snacks. Sorry rhere was no swimming pool..

    Josephine, 7 night romance trip, Mar 4, 2020

    Verified Expedia guest review

  • 8.0.Very good

    More modern extension than palace

    Hotel is promoted as a converted palace when in actual fact it is largely built onto a little palace which is in the back and not really part of the main public areas. It has bars and a fancy restaurant, free spa and health services which have most likely earned the 5 star status as the rooms are 4 star. Great bed and bathroom with BD and balcony but not the ‘luxury ‘ which a 5 star would have and I expected. However, the breakfast buffet is vast and nicely presented. Staff are professional, if a little impersonal. There is a lovely Italian nearby and a supermarket, and a park with a great view of the cityscape. Metro is 5 mins walk tho hard to find. If you like to walk then this hotel is not ideal as it’s a few miles from the main town centre and main points of interest. There is not much else of note, no balcony views etc but it is very quiet and I got a good nights sleep. Lisbon has a lot of charm, no more than two nights stay recommended. Sintra is the place to experience from here- breathtaking.

    Aamar, 3 night trip, Feb 20, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    This was a good hotel with very friendly and courteous staff. The decor was amazing and spotless. On the down side, only one of the two lifts was in service. Which meant during breakfast time it took a little while to access the separate breakfast room which was a floor below ground level.

    3 night romance trip, Feb 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean, smart hotel, wonderful comfortable beds, friendly helpful staff, great breakfast. The hotel left champagne and cake in our room for our birthday, we were delighted 😀

    4 night trip, Feb 4, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Rooms were amazingly clean and comfy and the location is brilliant if you want to be just a little bit out of the city centre. Food and service were good. The only issue was getting a nightcap at the bar. 1 it was empty, so had to ask reception for someone to come down, and the other, incredibly slow. But when bartender arrived was polite and knowledgeable.

    Matthew, 3 night trip, Jan 31, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    The hotel had a nice reception and a decent breakfast restaurant but these are the only nice things about the property. Rooms looked very bad with wallpaper coming off the wall. There are no slippers provided while you have hardwood floors with no carpet and a very cold bathroom floor. We were expecting slippers and robes for a 5 star hotel. Also we had appliances with faulty wires.

    George, 3 night romance trip, Jan 9, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Good hotel poor location

    V nice hotel but location not great

    Michael, 3 night trip, Jan 5, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Staff very helpful and friendly. Hotel nice inside guest areas. Queues for breakfast were unacceptable. Our deluxe (upgrade) was tatty and tired. Not good and so easily fixed. Hotel was quite a way to the main town area and all uphill coming back

    3 night romance trip, Dec 30, 2019

    Verified Expedia guest review

  • 6.0.Good

    overall the staff were extremely rude, housekeeping was not an acceptable standard for a 5 star hotel. Breakfast was very, very disappointing even after complaining no fewer than 3 times

    10 night romance trip, Dec 23, 2019

    Verified Expedia guest review

See all 900 reviews