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The Waves Tulum

Photo gallery for The Waves Tulum

Aerial view
3 outdoor pools, pool loungers
3 outdoor pools, pool loungers
3 outdoor pools, pool loungers
Terrace/patio

Overview of The Waves Tulum

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The Waves Tulum

4.0 star property
4-star hotel in Tulum with 3 outdoor pools and restaurant

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Bar
The price is £113
Price available on 8/12/2022
Map
Avenida Kukulkan, Region 1, Mz. 32, Lt. 1, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 3 outdoor pools and 2 spa tubs
  • Breakfast available
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Coffee shop/cafe
  • Spa services
For families
  • Children's pool
  • Cookware, dishware and utensils
  • Television
  • Garden
  • Daily housekeeping
  • Blackout curtains

Room options

About this area

What's nearby

  • Tulum National Park - 7 min drive
  • Gran Cenote - 15 min drive
  • Playa Paraiso - 15 min drive
  • Tulum Beach - 9 min drive
  • Tulum Mayan Ruins - 20 min drive
  • Sian Ka'an Biosphere Reserve - 27 min drive

Restaurants

  • Curry by Po Thai - 7 min walk
  • Uno Japonese Noodles - 9 min walk
  • Hunab Ku - 9 min walk
  • El Tacoqueto - 11 min walk
  • Antojitos la Chiapaneca - 11 min walk

About this property

The Waves Tulum

At The Waves Tulum, you'll be 2.9 mi (4.6 km) from Tulum Beach and 3.9 mi (6.2 km) from Playa Paraiso. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, aromatherapy or hydrotherapy. Other highlights at this upmarket hotel include 3 outdoor pools, a poolside bar and a sauna.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets stay for free (dogs only)
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • On-site garage

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Pool toys

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Pool loungers

Facilities

  • Built in 2021
  • Garden
  • 3 outdoor pools
  • Designer shops on site
  • Bike parking
  • Spa services
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Wet bar
  • Iron/ironing board
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Toaster
  • Cookware, dishes and utensils
  • Blender
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving features in guest rooms
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 15 for adults and USD 7 for children (approximately)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property uses a grey water recycling system.

This property accepts credit cards, debit cards and cash.

Also known as

THE WAVES TULUM Hotel
THE WAVES TULUM Tulum
THE WAVES TULUM Hotel Tulum

Frequently asked questions

Does The Waves Tulum offer free cancellation for a full refund?
Yes, The Waves Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Waves Tulum?
As of 7 Dec 2022, prices found for a 1-night stay for 2 adults at The Waves Tulum on 8 Dec 2022 start from £113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Waves Tulum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Waves Tulum?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at The Waves Tulum?
Yes, dogs stay free. Food and water bowls are available.
Is parking offered on site at The Waves Tulum?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at The Waves Tulum?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at The Waves Tulum and nearby?
The Waves Tulum has 3 outdoor pools and a sauna, as well as a steam room and a garden.
Are there restaurants at or near The Waves Tulum?
Yes, there's an on-site restaurant. Nearby restaurants include Curry by Po Thai (7-min walk), Uno Japonese Noodles (9-min walk) and Hunab Ku (9-min walk).
What's the area around The Waves Tulum like?
The Waves Tulum is located a short 11-minute walk from Dos Aguas Park.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.5/10

Staff & service

8.8/10

Amenities

8.7/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

A Gem
This hotel is an amazing find. I have been staying in an Airbnb, but there was a broken pipe that needed to be fixed and I was without water for three days so I went to this hotel for one night. I called to see if I could get an early check-in. They were extremely gracious and let me check in at 10 AM. I stayed in an absolutely beautiful and well designed studio. The bed and pillows were so comfortable that I had to look at the brand and now plan to buy the same mattress and pillows. The place is well maintained and there is garage parking. My only complaint was the little pool restaurant. I had Carne Asada tacos and the meat was tough and tasteless. Other than that, I highly recommend this hotel. A warning, though, I followed the pin on Hotels.com and it takes you through some horrible dirt roads. Make sure that you come off the main highway and turn on Kulcacan.
Joanne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with great staff and amenities!
The staff was very helpful and knowledgeable. I had my cellphone and debit card stolen. The staff was helpful in getting me back to the hotel safely. I attended yoga class and the instructor was knowledgeable in the yoga poses that relieve muscle tension. The food was amazing especially, the salmon and brownies. I would definitely come back! In fact, this is the second time that someone from my household has stayed at the property. Hope to bring the kids back next time. Muchos gracias!
Dalia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cool Place
I loved the property, staff and location--comfy beds
Rickey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

What an amazing hidden Gem!!! Don't book an Airbnb, go with the waves and save, so nothing gets in the way of your awesome vacay!
Sonya, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel is a little gem about 10-15 minutes from the avenida Tulum. It’s a beautiful property. Has a cenote at the hotel which is pretty awesome. All of the staff was extremely attentive and friendly. I would definitely stay again!
Rosa, 3-night family trip
Verified Expedia guest review

6/10 Good

Ana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was very accommodating to any request we had , the food was delicious, & the spa was relaxing, a great stay & will definitely return in the future!
Nicholas, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The property itself was beautiful. The plunge pool in the room was nice to have. The thing that bothered me was the knocking from the construction that was going on. The sound of hammers woke me up out of my sleep. And the surrounding area outside of the facility is very poor and not a sight that you want to see. But Tulum is still up and coming. All in all I would definitely stay at The Waves Tulum again! Very helpful and friendly staff! I enjoyed my stay.
Eddie, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Ludek, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Estella, 5-night trip
Verified Hotels.com guest review