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Extended Stay America Billings - West End, Billings

2.5 stars2.5 stars
4950 Southgate DrBillingsMT59101United States of America
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Good3.0 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
WiFi
WiFi system needs upgrading
271See all 271 Hotels.com reviews
From 30 reviewsTripAdvisor Traveller Rating

Extended Stay America Billings - West End, Billings

from £49
  • Studio, 2 Double Beds, Non Smoking
  • Studio, 1 Large Double Bed, Smoking
  • Studio, 1 Large Double Bed, Non Smoking
  • Studio, 2 Double Beds, Smoking
  • Studio, 1 Extra large Double Bed, Non Smoking
  • Studio, 1 Extra large Double Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 104 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free extended parking

Other information

  • Smoke-free property

Also known as

  • Extended Stay America Billings West End Hotel
  • Extended Stay America End Hotel
  • Extended Stay America Billings West End
  • Extended Stay America End

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Free use of nearby fitness center
Working away
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
More
  • Weekly housekeeping provided

Extended Stay America Billings - West End, Billings’s small print

Also known as

  • Extended Stay America Billings West End Hotel
  • Extended Stay America End Hotel
  • Extended Stay America Billings West End
  • Extended Stay America End

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 271 reviews

Extended Stay America Billings - West End, Billings
Fair2.0 / 5
Checked in. Lady was wearing outdoor jacket. Pointed way to room and breakfast area. disappeared into office. When checking out in morning no one came to the counter. Office door stayed closed. Won't go back.
1 night family trip
Extended Stay America Billings - West End, Billings
Excellent4.0 / 5
Was comfortable as I ended up,there because of a major snow storm
1 night trip
Extended Stay America Billings - West End, Billings
Fair2.0 / 5
The customer service from the gentlemen checking me in was not friendly, no smile, no name tag, acted like I was a total inconvenience. When bringing a bug situation that was on a towel clearly showing as you enter the bathroom, was told it was some type of worm, second one in three years and good eye and got a new towel handed it to me and sent me on my way...i am in the hospitality business myself and found this very very unprofessional and he was head maintenance working front desk asking with the possible GM both looked at it and if you call me I can explain better details. I was freaked out forgot to take picture of this worm but when i was going to they took it so I wasn't able to take a picture of it at the front desk.
1 night romance trip
Extended Stay America Billings - West End, Billings
Excellent4.0 / 5
Checked in late at night. Room was clean and comfortable. Would recommend more choices for the free continental breakfast. Otherwise a great hotel. I would stay again
1 night trip
Extended Stay America Billings - West End, Billings
Good3.0 / 5
Good for one night of rest
Could i prove breakfast. It's a grab and go with only coffee and some snacks. I couldn't call it breakfast.
1 night family trip

See all reviews

Extended Stay America Billings - West End, Billings

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