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Eurostars Hacienda Vista Real Hotel

3.5-star3.5 stars
Paseo Chichen Itza Retorno 3 PlayacarRiviera Maya, Playa del CarmenQROO77710Mexico

3.5-star hotel in Playacar with spa and outdoor pool
  • Free continental breakfast, free WiFi and free parking
Very Good8.0
Tasty breakfast
Rather comfortable
Fantastic service
Beach is not so nice
156See all 156 reviews
From 664 reviewsTripAdvisor Traveller Rating

Eurostars Hacienda Vista Real Hotel

from £63
  • Classic Double Room
  • Deluxe Double Room
  • Royal Suite
  • Family Room (3 Adults)
  • Family Room (3 Adults and 1 child)
  • Family Room (2 Adults and 1 child)
  • Family Room (2 Adults and 2 children)
  • Family Room (4 Adults)
  • Family Room (4 Adults and 2 Children)
  • Family Room (5 Adults)
  • Family Room (5 Adults and 1 Child)

About Eurostars Hacienda Vista Real Hotel

This resort is situated near a Playa del Carmen Main beach, close to Xaman Ha Aviary.

Resort Features.
Eurostars Hacienda Vista Real Hotel has an outdoor swimming pool. Complimentary wireless Internet access is available in public areas. Babysitting/childcare is available on request (surcharge). Eurostars Hacienda Vista Real Hotel has a poolside bar. A Continental breakfast is complimentary to guests, and room service is available during limited hours.

Amenities featured in guestrooms include air conditioning, complimentary bottled water, complimentary wireless Internet access, and 38-inch televisions. In addition, amenities available on request include turndown service and wake-up calls. Business-friendly amenities include direct-dial phones. Bathrooms provide hair dryers and showers only. Guestroom services include housekeeping. Guestrooms are accessible via exterior corridors. Sofa beds are provided. Adjoining rooms are available.

At a glance

Key facts

Hotel size

  • This hotel has 77 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Golfing nearby
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 2
  • Built in 2004
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 38-inch TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping (daily)
  • In-room safe
  • Access via exterior corridors

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Real Spa. Services include deep-tissue massages, hot stone massages, sports massages and massages. The spa is equipped with a sauna and a spa tub.


Iguana Grill – This poolside restaurant specialises in Mexican cuisine and serves breakfast and lunch.

Eurostars Hacienda Vista Real Hotel’s small print

Also known as

  • Eurostars Hacienda Vista Real Hotel Playa del Carmen
  • Hotel Hacienda Vista Real
  • Eurostars Hacienda Vista Real Hotel
  • Eurostars Hacienda Vista Real Playa del Carmen
  • Eurostars Hacienda Vista Real
  • Eurostars Hacienda Vista Real Playa del Carmen
  • Eurostars Vista Real
  • Hacienda Vista Real
  • Hacienda Vista Real Hotel
  • Hotel Eurostars Hacienda Vista Real


This property does not have lifts.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Destination fee: MXN 20 per accommodation, per night.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Eurostars Hacienda Vista Real Hotel


  • In Playacar
  • Playa del Carmen Maritime Terminal (26-minute walk)
  • Yucatek Divers (26-minute walk)
  • Central Square (32-minute walk)
  • Nuestra Senora del Carmen Catholic Church (33-minute walk)
  • Playacar Golf Club (33-minute walk)
  • Quinta Alegria (37-minute walk)
  • Pier Navega (42-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 47-min drive
  • Free self parking

Recent reviews

Very Good 8.0 From 156 reviews

Eurostars Hacienda Vista Real Hotel
Cheap lovely hotel.
The hotel does breakfast only this is buffet style with a variety of cereals fruits yoghurt etc as well as hot food. There is a lovely pond out the back of the hotel that has turtles in it. Very clean swimming pool area. Tvs in rooms as well as free wifi at this hotel. They don't serve evening meals but it's a short taxi ride away to restaurants & shops.
A Traveller, gb2 night romance trip
Eurostars Hacienda Vista Real Hotel
For the staff at the reception it was more important to attend the guests who want to book a local tourguide. Guests for rooms had to wait. Difficulties to find the reservation.
A Traveller, us1 night trip
Eurostars Hacienda Vista Real Hotel
Ok value for the price
Room was clean, but it smelled like if it was humid. Hard to get to the beach, long walk and no options given (golf cart or bikes?). The breakfast was OK.
A Traveller, us3 night trip
Eurostars Hacienda Vista Real Hotel
A beautiful hotel hidden in gorgeous PlayaCar
The Eurostars Hacienda VR has been my go-to hotel for many years because it is one of the most trustworthy and well-kept secrets of PDC. The rooms are beautifully appointed and even though there is bound to be some construction going on to improve a room or two (if you end up being placed in a room with construction just ask to be moved), the front desk staff will really go out of their way to make your stay as perfect as possible. The poolside free breakfast is a nice treat and the free parking is extra convenient. Also, this is one of the only PDC hotels within such a reasonable budget range - please keep the prices this way. The spa is amazing, don’t miss that either!
Sasha, ie2 night trip
Eurostars Hacienda Vista Real Hotel
Not worth the money, not very good service
Overall wasn’t very plesent. Good part is breakfast has many choices, 6 or 7 different fruits, loved pan fried eggs, pancakes, breads, cooked vegetables change every day. Juice, milk and cereal. Part is not good is, shower water is not hot, some morning just completely cold. The doors can’t be locked, asked service desk to fixed it, nothing happened. Double bed is small. Asked for extra comforter, not given any, later the house keeper gave one extra without asking. Arrived on New Year Eve around 10pm at hotel , front desk not making any effort to get us place in restaurant. Front desk tried to sell us Xcaret’s tickets, $4 cheaper, and took $4 per ticket reservation fee, but when I get to the park, they still charged me full price. At least when I got back to them with the receipt, they refunded me the reservation fee. We paid about $460 per night after new year, had a living room and a full kitchen, just feel service didn’t the price and comfort.
Xin, us3 night family trip

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Eurostars Hacienda Vista Real Hotel

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