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Hyatt Regency Grand Reserve Puerto Rico

Photo gallery for Hyatt Regency Grand Reserve Puerto Rico

Aerial view
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools

Overview of Hyatt Regency Grand Reserve Puerto Rico

Hyatt Regency Grand Reserve Puerto Rico

4.0 star property
4-star beachfront resort with golf course, near Coco Beach Golf and Country Club

8.2/10 Very good

1,028 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is £413
Price available on 5/3/2023
Map
200 Coco Beach Blvd. Highway 955-I, Río Grande, 00745

Room options

About this area

What's nearby

  • In Zarzal
  • El Yunque National Forest - 22 min drive
  • Luquillo Beach - 20 min drive

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 35 min drive
  • Vieques (VQS-Antonio Rivera Rodriguez) - 94 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Pasion - 6 min walk
  • Ekelekua - 8 min drive
  • La Familia Bakery 2 - 9 min drive
  • El Verde BBQ - 9 min drive
  • Puertorrican Bakery - 11 min drive

About this property

Hyatt Regency Grand Reserve Puerto Rico

At Hyatt Regency Grand Reserve Puerto Rico, you can spend time at the beach enjoying beach umbrellas, volleyball and beachside drinks, plus you'll have access to on-site scuba-diving, snorkelling and kayaking. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and manicures and pedicures. Water's Edge, one of 4 restaurants, serves breakfast and lunch. Other highlights at this upmarket resort include 2 bars/lounges, a golf course and a poolside bar. Fellow travellers like the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 579 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed
  • Service animals welcome

Parking

  • On-site self-parking (USD 16.73 per night)
  • On-site valet parking (USD 27.88 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Scuba diving
  • Snorkelling
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Boat tours nearby
  • Marina nearby

Working away

  • 13 meeting rooms
  • Conference space (40000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on site

Facilities

  • 20 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 36 holes of golf
  • 3 outdoor pools
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free local calls

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • LED light bulbs
  • Mobile key entry

Special features

Spa

Rainforest Spa has 7 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Water's Edge – This restaurant serves breakfast and lunch.
Nori Asian Grill – This restaurant only serves dinner. Open daily.
Prime 787 – This restaurant only serves dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: 18.0 per cent of room rate
  • Resort fee inclusions:
    • Pool access
    • Beach access
    • Beach towels
    • Fitness centre access
    • Fitness/yoga classes
    • Sporting facilities or equipment
    • Phone calls (may be limited)
    • In-room bottled water
    • In-room coffee
    • Concierge service
    • Additional inclusions
    • WiFi access (may be limited)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 35 for adults and USD 20 for children
  • Airport shuttle service is offered for an extra charge of USD 96 per person (roundtrip)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Airport shuttle service for children costs USD 96 (roundtrip)

Parking

  • Self-parking costs USD 16.73 per night
  • Valet parking costs USD 27.88 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Gran Melia Golf
Gran Melia Golf Puerto Rico
Gran Melia Golf Resort
Melia Coco Beach Puerto Rico Resort Rio Grande
Gran Melia Puerto Rico
Gran Melia Puerto Rico Golf
Gran Melia Resort Puerto Rico
Puerto Rico Golf Resort
Puerto Rico Gran Melia
Puerto Rico Gran Melia Resort
Gran Melia Golf Resort Puerto Rico Rio Grande
Gran Melia Golf Puerto Rico Rio Grande
Paradisus Puerto Rico
Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
Sol Melia Rio Grande
Gran Melia Rio Grande
Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Rio Grande
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico Resort Rio Grande
Melia Coco Beach Puerto Rico Rio Grande
Resort Melia Coco Beach Puerto Rico Rio Grande
Rio Grande Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Resort
Resort Melia Coco Beach Puerto Rico
Gran Melia Golf Resort Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Rio Grande

Frequently asked questions

Does Hyatt Regency Grand Reserve Puerto Rico offer free cancellation for a full refund?
Yes, Hyatt Regency Grand Reserve Puerto Rico does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Regency Grand Reserve Puerto Rico?
As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at Hyatt Regency Grand Reserve Puerto Rico on 5 Mar 2023 start from £413, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Regency Grand Reserve Puerto Rico?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Regency Grand Reserve Puerto Rico?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hyatt Regency Grand Reserve Puerto Rico?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Regency Grand Reserve Puerto Rico?
Yes. Self-parking costs USD 16.73 per night. Valet parking costs USD 27.88 per night.
Is an airport shuttle service offered by Hyatt Regency Grand Reserve Puerto Rico?
Yes, an airport shuttle is available. The charge is USD 96 per person roundtrip.
What are the check-in and check-out times at Hyatt Regency Grand Reserve Puerto Rico?
You can check in from 4:00 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hyatt Regency Grand Reserve Puerto Rico?
No, this resort doesn't have a casino, but Wyndham Rio Mar Casino (23-min drive) is nearby.
What is there to do at Hyatt Regency Grand Reserve Puerto Rico and nearby?
Have fun with on-site activities such as kayaking, snorkelling and volleyball, and practise your swing at the golf course. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Hyatt Regency Grand Reserve Puerto Rico also has 2 bars and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near Hyatt Regency Grand Reserve Puerto Rico?
Yes, there are 4 on-site restaurants. Nearby restaurants include Pasion (6-min walk), Ekelekua (4.3 mi) and La Familia Bakery 2 (4.6 mi).
Does Hyatt Regency Grand Reserve Puerto Rico have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hyatt Regency Grand Reserve Puerto Rico like?
Hyatt Regency Grand Reserve Puerto Rico is a short 14-minute walk from Bahia Beach and 18 minutes' walk from Coco Beach Golf and Country Club. Travellers say that the local area is good for shopping and very quiet.

Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very good

Hemang, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Divya, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointed with food
Very disappointed with food available. No vegetarian option or healthy option. No fruits either.
Pinak, 5-night family trip
Verified Hotels.com guest review

6/10 Good

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Service and Nice Clean Facility
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

8/10 Very good

Great place . A little expensive, but you get what you pay for.
Verified Expedia guest review

10/10 Exceptional

The property was beautiful the staff was hospitable and attentive. The Splash activities center was great. The Top Golf activities was awesome too. We had 2 full rain days and yet we still had a great time. The resort has something for everyone. It is romantic and family friendly!
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very good

Angel, 2-night trip
Verified Expedia guest review