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The Cardiff Hotel & Spa

2.5 star property
Beach resort in Runaway Bay with spa, free beach shuttle

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The Cardiff Hotel & Spa

Photo gallery for The Cardiff Hotel & Spa

Property grounds
Terrace/patio
In-room safe, desk, blackout curtains, iron/ironing board
Breakfast, lunch, dinner served; local and international cuisine
Vichy shower

Overview of The Cardiff Hotel & Spa

7.8

Good

Property highlights

  • Restaurant
  • Bar
  • Free breakfast
  • Pool
  • Airport transfer
  • Free parking
Map
8 Riketts Ave., Runaway Bay, Saint Ann
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free beach shuttle
  • Fitness centre
  • Room service
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Terrace
Feel at home
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

View all photos for Suite, 2 Bedrooms

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed

  • Bay view
  • Sleeps 2
  • 1 King Bed

About this area

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 49 min drive
  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 72 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • Las Olas - Rodizio - 6 min drive
  • The Jasmin - 6 min drive
  • Lobby Bar - 7 min drive
  • Orquídea Buffet - 7 min drive
  • The Orchid - 7 min drive
Map

About this property

The Cardiff Hotel & Spa

The Cardiff Hotel & Spa is a great choice for your beach stay in Runaway Bay. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. The bar is a great place to grab a drink, and Isabella's serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights include a fitness centre, a beach shuttle and a terrace.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 56 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Off-site

  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Free beach shuttle
  • Beach nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Dressing gowns
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

Dining

Isabella's – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
On-site venue No. 2 – bar. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Cardiff Hotel Runaway Bay
Cardiff Runaway Bay
Cardiff Hotel
The Cardiff Hotel Spa
The Cardiff Hotel & Spa Resort
The Cardiff Hotel & Spa Runaway Bay
The Cardiff Hotel & Spa Resort Runaway Bay

Frequently asked questions

Does The Cardiff Hotel & Spa offer free cancellation for a full refund?
Yes, The Cardiff Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Cardiff Hotel & Spa?
As of 30 Sept 2023, prices found for a 1-night stay for 2 adults at The Cardiff Hotel & Spa on 1 Oct 2023 start from £121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Cardiff Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Cardiff Hotel & Spa?
Yes, there's an outdoor pool.
Are pets allowed at The Cardiff Hotel & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Cardiff Hotel & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by The Cardiff Hotel & Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Cardiff Hotel & Spa?
You can check in from 3 PM - 9:00 PM. Check-out time is noon.
What is there to do at The Cardiff Hotel & Spa and nearby?
The Cardiff Hotel & Spa has a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near The Cardiff Hotel & Spa?
Yes, Isabella's offers local and international cuisine.
Does The Cardiff Hotel & Spa have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around The Cardiff Hotel & Spa like?
The Cardiff Hotel & Spa is a short 11-minute walk from Runaway Bay Beach and 20 minutes' walk from Cardiff Hall Beach.

Reviews

7.8

Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Nichole, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Karl, 4-night trip
Verified Expedia guest review

8/10 Very good

The best thing about this hotel is the staff. All are super friendly and helpful. Front desk, restaurant, cleaners, all great. If you are looking for a bustling resort packed with tourists and entertainment, this is not the place. It was quiet and peaceful. Spa service, massage and facial were great. Nice gym, although a bit of pain to request opening every time you want to use. Only drawback, they were renovating a part of the hotel so room was close to street side. A dog, maybe next door, barked several hours every night. I am a light sleeper so very disruptive.
Verified Expedia guest review

8/10 Very good

The surroundings was very peaceful, and the breakfast was very good. I like the view of the city and the rooms are very spacious. However, I didn’t like that they were insects crawling about in the rooms. I don’t like that the security keeps asking me for my name and room number while clearly they should be better organized to retrieve this information
Keresa, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

The food and service is excellent. The staffs are friendly and the room is clean.
Rushell, 3-night trip
Verified CheapTickets guest review

10/10 Exceptional

The hotel grounds are beautiful, quiet, calm, and relaxing. The spa treatments were soothing. The food was delicious and beautifully presented. The staff was friendly and helpful. The room was comfortable. Overall, my stay was peaceful.
Helen, 9-night trip
Verified Orbitz guest review

8/10 Very good

Nice clean and quite The spa was great my massage and body scrub by Megan.But my nail technician was horrible
Carol, 5-night trip
Verified Travelocity guest review

6/10 Good

While the staff were friendly and did their best to make our stay comfortable, I would not return. Most amenities were not functioning or fully functional. Our bathroom had a major leak, the power outlets were loose causing devices to short etc. We ended getting a room change but it was filled with bugs. The food is okay and price is cheap compared to other hotels or same price range, wait staff were pleasant. One of my travel companions ID was left on the scanner during check-in and when staff found it, it did not occur to them to check their files and contact the guest. He had to drive 1.5 hrs each way to retrieve the ID when we realised it was missing.
Khatiza, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff an loved the fresh Jamaican food this place needs a updated look but I would still pick this hotel over the RIU all inclusive hotel.
Rose, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Service was fast, checking in and out was easy, the Staff was very friendly and Polite. My stay was very enjoyable 😉
Marsha, 3-night romance trip
Verified Expedia guest review

General property information

Breakfast
Free
Parking
Free
Reasons to Book
Property Cleanliness & Beautiful Rooms
Check-In Time
3:00 PM