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Hotel Puerto de la Cruz

4-star4 stars
Avda. Marques Villanueva del Prado s/nTenerifeTenerife38400Spain, 0203 024 8216

4-star hotel with 2 outdoor pools, near Loro Park
  • Free breakfast, free WiFi in the lobby and free parking
Fantastic service
Food is all right
Wellness Area
Wellness & sports facilities could be improved
113See all 113 reviews
From 1,214 reviewsTripAdvisor Traveller Rating

Hotel Puerto de la Cruz

Hotel Info: 0203 024 8216

from £46
  • Single Room
  • Standard Room
  • Suite
  • Standard Double Room (with extra bed)
  • Family Room
  • Double or Twin Room, Sea View
  • Triple Room
  • Double Room (High Floor)
  • Single Room

At a glance

Key facts

Hotel size

  • This hotel has 300 rooms
  • This hotel is arranged over 7 floors


  • 24-hour check-in
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas



  • Free self parking (limited)


  • Free shopping centre shuttle

Other information

  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Poolside bar
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Outdoor tennis court
  • Playground on site
  • Golfing nearby
  • Pool sunloungers
  • Pool umbrellas
Working away
  • Conference space
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 1
  • Built in 1973
  • Lift
  • Designated smoking areas
  • Garden
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at Hotel Puerto de la Cruz are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages

  • All buffet meals, snacks and local beverages included

  • On-site live performances

Not included
  • Tennis lessons
  • Tennis racquets
  • Premium and/or non-domestic beverages
  • Minibar
  • Room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Off-site tours
  • Transport to off-site activities


La Palma – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Hotel Puerto de la Cruz’s small print

Also known as

  • Hotel Puerto Cruz
  • Hotel Puerto de la Cruz


Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Optional extras

Refrigerators are available for EUR 1.80 per day

Safes in guestrooms can be used for EUR 2.20 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Puerto de la Cruz


  • Loro Park (44-minute walk)
  • La Paz Lookout (4-minute walk)
  • Sitio Litre Garden (5-minute walk)
  • Las Piramides de Martianez Shopping Center (6-minute walk)
  • Lago Martianez Swimming Pools (8-minute walk)
  • Botanical Garden of La Orotava (10-minute walk)
  • Casino Puerto de la Cruz (10-minute walk)
  • Church of Nuestra Senora de la Pena de Francia (11-minute walk)

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) 19-min drive
  • Tenerife (TFS-Tenerife South) 57-min drive
  • Free self parking
  • Limited parking
  • Free shopping centre shuttle

Recent reviews

Good 7.6 From 113 reviews

Hotel Puerto de la Cruz
Value for money hotel stay Puerto del la Cruz.
This hotel is certainly value for money, very good breakfast choices and spotlessly clean. I would like to have had tea and coffee facilities in the room but it will not distract me from giving it a 9.99 out of 10.
Terence James, gb1 night family trip
Hotel Puerto de la Cruz
Very Good8.0
The hotel was nice overall, good buffet breakfast, excellent WiFi connection.
A Traveller, gb3 night romance trip
Hotel Puerto de la Cruz
Very Good8.0
Short stay Dercember 2017
Last minute boking at hotel for bed and breakfast and very pleased with accommodation and hotel. Reception staff very friendly and efficient, free parking in garage if availability, location quiet despite being adjacent busy road. Had mountain view room with views of Mount Tiede and afternoon sun on balcony.
Michael, gb3 night romance trip
Hotel Puerto de la Cruz
Very Good8.0
great place to stay - really good quality food
check in took a long time as we were behind a tour group but was very friendly and efficient once we got to the counter. large reception area with lots of seating and English, Spanish and German newspapers available to read there. three efficient lifts, wide bright clean corridors. fair size room overlooking pool was clean, with quality bedding, large tv with English channels, desk, bedside tables and balcony with table and chairs. bath tub in fair size bathroom. However a/c would not work and reception advised "it is switched off for the winter" We were not happy as the temperature in the room was 75 F and were moved to a larger room with working fan which was fine. nice views to sea and/or Teide from most rooms, especially on higher floors. nice pool - hogging bedchairs not allowed but most of the time there were plenty available. great food in restaurant buffet style. plenty of variety at breakfast with quality bacon and omelette chef. dinner even better with grill cook for meats and fish and lots of pasta and casserole dishes as well plus local potatoes cooked in salt water - delicious. my wife is gluten intolerant and they provided gluten free bread etc at breakfast and cooked her evening meal separately. thoroughly recommended. nb public transport just across the road to PDLC oceanside, airport (N) and Santa Cruz
Mr d, gb3 night romance trip
Hotel Puerto de la Cruz
Niraj Singh
nice breakfast , good proximity to area !! local folk dance in evening @ hotel was an added advantage . On downside , hotel is on the steep slow so coming from beaches to hotel was little tiring ...!!!
Niraj, gb2 night family trip

See all reviews

Hotel Puerto de la Cruz

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