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Hilton Newcastle Gateshead

Photo gallery for Hilton Newcastle Gateshead

Exterior
Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, blackout curtains
Family Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains

Overview of Hilton Newcastle Gateshead

Hilton Newcastle Gateshead

4.0 star property
4-star hotel with indoor pool, near St. James' Park
8.4 out of 10 Very good
8.4/10 Very good

1,003 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
The price is £70
Price available on 4/6/2023
Map
Bottle Bank, Gateshead, England, NE8 2AR
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 11 meeting rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • St. James' Park - 21 min walk
  • Quayside - 3 min drive
  • University of Newcastle-upon-Tyne - 3 min drive
  • Beamish Open Air Museum - 17 min drive
  • Stadium of Light - 16 min drive

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 16 min drive
  • Heworth Station - 5 min drive
  • Newcastle Central Station - 14 min walk
  • Manors Station - 16 min walk
  • Central Station - 13 min walk
  • Central Station - 14 min walk
  • Monument Station - 15 min walk

Restaurants

  • The Quayside - 6 min walk
  • By the River Brew Co - 3 min walk
  • Hard Rock Cafe - 5 min walk
  • Sage Gateshead - 4 min walk
  • Hilton Newcastle Gateshead Executive Lounge - 2 min walk
Map

About this property

Hilton Newcastle Gateshead

Hilton Newcastle Gateshead puts you 1.1 mi (1.8 km) from St. James' Park. Guests can take a dip in the indoor pool or grab a bite to eat at Windows on the Tyne, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge, a health club and a fitness centre. The pool and helpful staff get good marks from fellow travellers. The property is only a short walk to public transportation: Central Station is 13 minutes and Central Station is 14 minutes.

Languages

Chinese (Mandarin), English, Hindi, Hungarian, Italian, Polish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 254 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (17 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 15 per night)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:30 AM–10 AM on weekdays and 8:00 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

Working away

  • Business centre
  • 11 meeting rooms
  • Computer station
  • Conference space (3365 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • Flat-screen television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

Windows on the Tyne – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 10.00 per person

Children & extra beds

  • Rollaway beds are available for GBP 10.0 per stay

Parking

  • Self-parking costs GBP 15 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Hilton Gateshead Newcastle
Hilton Newcastle
Hilton Newcastle Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Hotel Gateshead
Gateshead Hilton
Hilton Gateshead
Hilton International Gateshead
Hilton Newcastle Gateshead Hotel Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Gateshead
Hilton Newcastle Gateshead Hotel Gateshead

Frequently asked questions

Does Hilton Newcastle Gateshead offer free cancellation for a full refund?
Yes, Hilton Newcastle Gateshead does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Newcastle Gateshead?
As of 2 Jun 2023, prices found for a 1-night stay for 2 adults at Hilton Newcastle Gateshead on 4 Jun 2023 start from £70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Newcastle Gateshead?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Newcastle Gateshead?
Yes, there's an indoor pool.
Are pets allowed at Hilton Newcastle Gateshead?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Newcastle Gateshead?
Yes. Self-parking costs GBP 15 per night.
What are the check-in and check-out times at Hilton Newcastle Gateshead?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Newcastle Gateshead?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (13-min walk) is nearby.
What is there to do at Hilton Newcastle Gateshead and nearby?
Hilton Newcastle Gateshead has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Hilton Newcastle Gateshead?
Yes, there's an on-site restaurant, Windows on the Tyne.
What's the area around Hilton Newcastle Gateshead like?
Hilton Newcastle Gateshead is a short 4-minute walk from Sage Gateshead and 5 minutes' walk from Tyne Bridge. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.5/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

4/10 Fair

Gemma, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Simon, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

sara, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sumaya Ali, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Don’t eat at the hotel
What let this hotel down is the hotel food. Absolutely appalling lack of options. I’m vegetarian and I have a mild peanut allergy. They wouldn’t even let me have sesame bread that goes with the soup, instead they substituted for rock hard bread. I’m not allergic to sesame seeds. I understand the stress on allergies but have other variety of options if you’re so strict on guests with but allergies.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Focus
No problem at all.
allen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 1-night trip
Verified Hotels.com guest review

2/10 Poor

John, 1-night trip
Verified Hotels.com guest review