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El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only

Photo gallery for El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only

Egyptian cotton sheets, premium bedding, pillow-top beds, free minibar
On the beach, free beach cabanas, sun-loungers, beach umbrellas
On the beach, free beach cabanas, sun-loungers, beach umbrellas
On the beach, free beach cabanas, sun-loungers, beach umbrellas
5 outdoor pools, pool umbrellas

Overview of El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only

El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only

5.0 star property
Kantenah beachfront property with 10 restaurants, spa

8.6/10 Fabulous

460 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is £477
Price available on 19/2/2023
Map
Km 95 Carretera Cancun-Tulum, Kantenah, QROO, 77710

Room options

About this area

What's nearby

  • On the beach
  • Akumal Beach - 16 min drive
  • Xel-Há Park - 25 min drive
  • Dos Ojos Cenote - 31 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22.6 miles/36.3 km

Restaurants

  • Bloved Lounge & Restaurant - 6 min drive
  • Bamboo Cafe & Smoothies - 9 min drive
  • Cafe Ole - 9 min drive
  • The Pub - 9 min drive
  • 081 - 9 min drive

About this property

El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only

At El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only, you can spend time at the beach enjoying free cabanas, beach umbrellas and beachside drinks, plus you'll have access to on-site snorkelling and kayaking. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials and body scrubs. DRIFTWOOD GOURMET OCEANFR, one of 10 restaurants, serves lunch. Other highlights at this luxurious property include 11 bars/lounges, a poolside bar and a health club. Fellow travellers like the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities
Football
Tennis
Volleyball
Tennis racquets

Lessons/classes/games

Aerobics
Bartending
Dancing
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 188 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning
  • 10 restaurants
  • 11 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Kayaking
  • Snorkelling
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Ping pong
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Waterskiing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2015
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • 5 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Private indoor hot tub
  • Furnished balcony/patio

Freshen up

  • Partially open bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Restaurant dining guide

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities
Football
Tennis
Volleyball
Tennis racquets

Lessons/classes/games

Aerobics
Bartending
Dancing
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, NÁAY SPA. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

Dining

DRIFTWOOD GOURMET OCEANFR – This restaurant only serves lunch.
SEASIDE MARKET – On-site restaurant. Open daily.
MIA CASA – On-site restaurant. Open daily.
KLAY TALAY – On-site restaurant. Open daily.
SWIM-UP OCEANFRONT BAR – On-site bar. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of USD 40

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Dorado Seaside Suites Karisma Gourmet
Dorado Seaside Suites Karisma Gourmet All Inclusive
Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
Dorado Seaside Suites Karisma Gourmet Kantenah
El Dorado Seaside Suites Karisma All Inclusive Kantenah
El Dorado Seaside Suites Karisma
El Dorado Seaside Suites Karisma Kantenah
El Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seasi Suites by Karism
El Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
El Dorado Seaside Suites Karisma Gourmet All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive Karisma
Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites Karisma Gourmet All Inclusive Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
El Dorado Seaside Suites Gourmet All Inclusive Karisma
El Dorado Seaside Suites by Karisma All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive by Karisma

Frequently asked questions

Does El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only offer free cancellation for a full refund?
Yes, El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only?
As of 5 Feb 2023, prices found for a 1-night stay for 2 adults at El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only on 19 Feb 2023 start from £477, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only?
Yes, there are 5 outdoor pools.
Are pets allowed at El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only?
Yes, there's free self parking.
What are the check-in and check-out times at El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only?
You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge of USD 40. Contactless social distancing and check-out are available.
What is there to do at El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only and nearby?
Have fun with on-site activities such as kayaking and snorkelling. Additional recreation on-site includes aerobics and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 5 outdoor swimming pools. El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only also has 11 bars, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only?
Yes, there are 10 on-site restaurants. Nearby restaurants include Bloved Lounge & Restaurant (2.6 mi), Bamboo Cafe & Smoothies (5.5 mi) and Cafe Ole (5.6 mi).
Does El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only have rooms with private hot tubs?
Yes, each room has a private indoor hot tub and a deep soaking bath.
Does El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.

Reviews

8.6

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

choices of beer could be better - no corona or modelo available Seaside suites need to be updated
Klaus, 18-night trip
Verified Hotels.com guest review

2/10 Poor

Everything was great until I had an allergic reaction which I advised the host of my allergies. I also advised the waiter of my allergies. When I received my food I double checked with the waiter if my plate had anything I was allergic to and he said no. My throat swelled up immediately after taking a bite which included ingredients I was allergic to. My life was put at risk because of the waiter’s carelessness. The manager was not concerned about what happened. I guess people dying on the resort due to allergic reactions is no big deal.
Verified Expedia guest review

10/10 Exceptional

Beautiful property, amazing staff, ok food
Erica, 6-night romance trip
Verified Expedia guest review

6/10 Good

Not sure how this property has 4 stars…To be considered such a luxury property it was very plain and had no sign of luxury really. The beach is non existent and only slightly better if you walk to the Palms sister location. It’s nearly impossible to get a dinner reservation, esp with a group, and they do not accommodate more than 6. Our group had 8 and one of the restaurants tried to make us buy a bottle of wine just to sit us together. Hardly any of the staff were helpful with any questions we had regarding airport pick up, dinner reservations, etc. The pool and view is nice, but nothing to write home about. Also, this hotel is nearly an hour and a half from the Cancun airport. I’ve been to Mexico many times and the last two post-COVID trips have just been super underwhelming. I think if you want the best beaches, options to go off resort, and proximity to airport, then stay in Cancun hotel zone. Or stay in Playa or Tulum. These random Riviera Maya hotels in between the cities are a rip off IMO.
Brittany, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Alicia, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great service, clean rooms. In fact, rooms were cleaned twice a day. The food is great, however, the section of the food in the restaurants could be better.
Alexander, 8-night romance trip
Verified Orbitz guest review

8/10 Very good

Chad Tyson, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Hard to upgrade and loud neighbors. Lights were hard to stay on even with door card in place.
Jaime, 3-night romance trip
Verified Expedia guest review

8/10 Very good

our stay here was amazing, how ever the walls in-between the rooms are not sound proof at all. there was construction going on on the floor above us and we heard every hit of their hammers.
Jamison, 7-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

good treatment, all excellent.. The best
JUAN MIGUEL RAFAEL PERALTA, 3-night trip with friends
Verified Expedia guest review