Guests
All properties in Puebla, Puebla, Mexico

Holiday Inn Express Puebla, an IHG Hotel

3.5-star hotel with indoor pool, near Puebla Cathedral

  • Free WiFi and free parking
From
£42

Image gallery

  • Pool
  • Pool
  • Indoor Pool
  • Indoor Pool
  • Pool
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1 / 64Pool
Blvd. Hermanos Serdan 45, Puebla, 72140, PUE, Mexico
9.0.Superb.
  • Hotel was very clean and well maintained. Also good and decent free breakfast.

    Jan 9, 2022

  • Very Clean, Nice, and the personal was very nice.

    Sep 18, 2021

See all 313 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Clean Promise (IHG), Safe Travels (WTTC - Global) and Bureau Veritas (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Easy parking
Convenient
Transport options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 189 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • 24-hour room service
  • 24-hour fitness centre
  • 24-hour business centre

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • Zocalo Square - 38-min walk
  • Puebla Cathedral - 39-min walk
  • Puebla Convention Center - 44-min walk
  • Parque del Paseo de Los Gigantes - 2.5 mi / 4 km
  • Angelopolis Commercial Center - 2.7 mi / 4.3 km
  • Fort Loreto - 3.1 mi / 4.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 King Bed
  • Suite, 1 King Bed
  • Standard Room
  • Standard Room, 1 King Bed, City View
  • Standard Room, 2 Queen Beds, City View
  • Suite, 1 King Bed (Bath and Walk In Shower)
  • Suite, 1 King Bed (Walk In Shower)
  • Standard Room, 1 King Bed, Accessible

What’s around

Landmarks

  • Zocalo Square - 38-min walk
  • Puebla Cathedral - 39-min walk
  • Puebla Convention Center - 44-min walk
  • Parque del Paseo de Los Gigantes - 2.5 mi / 4 km
  • Angelopolis Commercial Center - 2.7 mi / 4.3 km
  • Fort Loreto - 3.1 mi / 4.9 km
  • Cuauhtemoc Stadium - 4.4 mi / 7.1 km
  • Finsa Industrial Park - 5 mi / 8 km
  • Great Pyramid of Cholula - 6.2 mi / 10 km
  • La Malinche National Park - 11.3 mi / 18.1 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) 23-min drive
  • Puebla–Cholula Tourist Train Terminal 27-min walk
map
See on map
Blvd. Hermanos Serdan 45, Puebla, 72140, PUE, Mexico

At a glance

Hotel size

  • This hotel has 189 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Specific rooms only*
  • Up to 31 lbs
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free breakfast
  • 24-hour room service

Things to do

  • Number of indoor pools - 1
  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • 24-hour business centre
  • Business centre
  • Number of meeting rooms - 17
  • Conference space
  • Conference space size (feet) - 2131
  • Conference space size (meters) - 192
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch Smart TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 750 per pet, per night
  • Contact the property at the number on the booking confirmation to request a pet-friendly room

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

  • Holiday Inn Express Puebla Hotel
  • Holiday Inn Express Puebla, an IHG Hotel Hotel
  • Holiday Inn Express Puebla, an IHG Hotel Puebla
  • Holiday Inn Express Puebla, an IHG Hotel Hotel Puebla
  • Holiday Inn Express Puebla
  • Holiday Inn Puebla
  • Puebla Holiday Inn
  • Holiday Inn Express Puebla Hotel Puebla
  • Holiday Inn Express Puebla
  • Holiday Express Puebla, An Ihg
  • Holiday Inn Express Puebla an IHG Hotel
  • "Holiday Inn Express Puebla an IHG Hotel"

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Express Puebla, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome, with a maximum weight of 14 kg per pet. There's a charge of MXN 750 per pet, per night, and there's also a deposit of MXN 1000 per stay. Food and water bowls are available.
  • You can check in from 3 PM - midnight. Check-out time is 1 PM.
  • Yes. Nearby restaurants include ReMar (9-min walk), Dominica 19 (9-min walk) and Mr. Pampas (10-min walk).
  • Holiday Inn Express Puebla, an IHG Hotel has an indoor pool and a 24-hour fitness centre.
9.0.Superb.
  • 4.0.Fair

    It’s getting a little tiring the poor service and the Covid excuse

    Daryl, 1 night family trip, Aug 30, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    None

    Jose, 2 night business trip, Aug 12, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Hotel was really clean and we feel safe with the Covid19 actions.

    4 night family trip, Jun 25, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Buena estancia en general, con sus salvedades

    Lo único que no me gustó es que hay que caminar un montón para llegar al restaurante para desayunar. Se descansa bien, el baño es pequeño, pero para una noche no me pareció un problema, la cama es súper cómoda, la habitación estuvo perfecta.

    Israel, 1 night business trip, Jun 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel room are clean, the restaurant food excellent, staff really helpful and courteous, overall I very satisfied, I recomendé.

    3 night trip, Apr 30, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean and friendly environment. The person checking us in even spoke English for my husband. It was really nice and they even charged us accordingly. No extra fees or surprises.

    Patty, 1 night business trip, Nov 30, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay at a comfortable place

    Service was excellent. Clean hotel. Had a great stay. Will come again.

    Robert E, 5 night trip, Feb 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff at reception was very friendly an helpful in all respect. I arrived a bit early and they had my room ready. The internet worked well a d the room spacious the bed was very comfortable

    1 night business trip, Feb 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I will come back soon

    Everything perfect except the aircondition doesn’t heat up.

    1 night trip with friends, Jan 3, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    This hotel deserves 3 or 4 ⭐️ 🌟 ✨

    Perfect in price, breakfast, location. Very clean. Supportive staff

    1 night trip, Jan 2, 2020

    Verified Hotels.com guest review

See all 313 reviews