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1 room, 2 adults

Novotel London ExCeL

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Great for familiesThis property has good facilities for families.
7 Western Gateway, Royal Victoria Dock, London, England, E16 1AA, United Kingdom

4-star hotel with restaurant, connected to the convention centre, near Royal Victoria Bridge
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here

Notes

From 2,777 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Location
Great location
Service
Fantastic service
Room
Great room

Novotel London ExCeL

from £78
  • Standard Room
  • Superior Room
  • Standard Room
  • Superior Room
  • Premium Room (Premium)
  • Superior Room

What’s around Novotel London ExCeL

Top spots nearby

Recommended by this property

  • Royal Victoria Bridge (3-minute walk)
  • Emirates Air Line Royal Docks Station (3-minute walk)
  • The Crystal (5-minute walk)
  • Excel Exhibition Centre (8-minute walk)
  • ISKCON Bhaktivedanta Manor (9-minute walk)
  • Thames Barrier Park (11-minute walk)
  • Emirates Aviation Experience (14-minute walk)
  • Emirates Greenwich Peninsula Station (14-minute walk)
  • O2 Arena (15-minute walk)

Getting around

  • London (LCY-London City) 6-min drive
  • London (LGW-Gatwick) 54-min drive
  • London West Ham Station 5-min drive
  • London Limehouse Station 7-min drive
  • Stratford Station 8-min drive
  • Custom House for ExCel Station 5-min walk
  • Royal Victoria Station 5-min walk
  • West Silvertown Station 11-min walk

At a glance

Key facts

Hotel size

  • This hotel has 257 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
  • Playground on site
  • Sailing nearby
Working away
  • Business centre
  • Meeting rooms
  • Conference space size (feet) - 4530
  • Conference space size (meters) - 421
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2004
  • Lift
  • ATM/banking
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Upper Deck – This brasserie serves breakfast, lunch and dinner.

Novotel London ExCeL’s small print

Also known as

  • Novotel London ExCeL Hotel
  • Novotel London ExCeL Hotel London
  • Accor London Excel
  • Novotel London ExCeL England
  • Novotel London Excel Hotel London
  • Novotel London ExCeL Hotel
  • Novotel London ExCeL Hotel
  • Novotel London ExCeL London
  • Novotel London ExCeL Hotel London
  • Novotel ExCeL Hotel
  • Novotel London ExCeL
  • Novotel ExCeL
  • Accor London Excel
  • Novotel London Excel Hotel London
  • Novotel London ExCeL England
  • Novotel London ExCeL Hotel
  • Novotel London ExCeL London

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self-parking costs GBP 18 per night with in/out privileges

Buffet breakfast is offered for an extra charge of GBP 16.45 per person (approximately)

Pets are allowed for an extra charge of GBP 15 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 701 reviews

Very good 8.0
Nice hotel
The hotel is very nice, one of the best I've been to in a while. Not many people use the facilities ie the gym. I did and it was ok, really could do with some bigger weights though lol. Apart from that, everything else is great.
ray, gb2 night trip
Good 6.0
O2 2doorCinemaclub.
Great position, very clean and tidy, good food and drink but the bar staff were let it done. They messed the bill up 3 times and we ended up being charged twice of our credit card and once was almost a week after the visit. Not acceptable.
Dee, gb1 night family trip
Exceptional 10.0
Best Family and Accessable Hotel!
Using Novotel third or fourth time worldwide. Excellent hotel for family breaks. Excellent customer service as in Paris,so as in London. Highly recommended! Room clenliness is impeccable and standards are very high in all Novotel hotels. Recommend.
Diana, gb1 night family trip
Exceptional 10.0
excellent hotel
We went to London to visit the o2, we wanted a hotel that offered Accessibility and parking due to my walking being limited, we were very impressed with the Novotel hotel on arrival, they have their own underground private parking and although there’s a charge where else can u leave your car in London safely, The staff were very helpful and the room we were in was exactly as the picture shown that we booked, was immaculate , we requested an accessible shower on our booking form and that’s exactly what we were given l, the Breakfast was a buffet, but was full of choice from a full cooked breakfast to cereals/fruit etc there was plenty on offer. The staff were more than helpful when it came to leaving the hotel with the car when going out in the eve we were given temp passes for the car park and when we checked out and asked to pay for the car park, the staff gave us a free pass again. So it never cost us to park at all, I can not fault the Novotel hotel at all and would definitely go back if we visit London again.
Anita, gb1 night trip
Very good 8.0
Great location for Excel; arrived early and was offered earlier check in than set time. Only negative was adjoining room, which meant soundproofing not so good..
Alison, gb1 night trip

Novotel London ExCeL

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