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Novotel London ExCeL

4.0 star property
Pet-friendly hotel with restaurant, connected to the convention centre, near ExCeL Exhibition Centre

Choose dates to view prices

Experience the best of London at Novotel London ExCeL, a stylish eco-certified hotel near the Royal Victoria Bridge. Unwind in the sauna or steam room, and stay energized with a workout in the gym or a delicious meal at Upper Deck restaurant. Guests rave about the helpful staff and convenient location.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
The current price is £100
includes taxes & fees
20 Feb - 21 Feb

Why we love this property

Food for every taste
This hotel boasts a restaurant, cafe, and bar. Savour the buffet breakfast with vegetarian and vegan options to start the day on a tasty note.
Sleep like royalty
Blackout drapes ensure uninterrupted slumber in this hotel's serene rooms. A minibar and 24-hour room service cater to midnight cravings.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Queen Bed (Executive)

Premium Room, 1 Queen Bed (Executive) | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed (Executive)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - single
Blackout curtains
Separate bedroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Blackout curtains
Separate bedroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Blackout curtains
Separate bedroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Moxy London Excel
  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Restaurant
8.8 out of 10, Excellent, 1,004 reviews
The price is £74
includes taxes & fees
19 Feb - 20 Feb
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About the area

Map
7 Western Gateway, Royal Victoria Dock, London, England, E16 1AA

What's nearby

  • ExCeL Exhibition Centre - 1 min walk - 0.2 km
  • Royal Victoria Bridge - 3 min walk - 0.3 km
  • IFS Cloud Royal Docks Station - 6 min walk - 0.5 km
  • ISKCON Bhaktivedanta Manor - 12 min walk - 1.1 km
  • O2 Arena - 5 min drive - 2.0 km

Getting around

  • London (LCY-London City) - 13 min drive
  • London (SEN-Southend) - 47 min drive
  • London (STN-Stansted) - 52 min drive
  • London (LTN-Luton) - 60 min drive
  • Gatwick Airport (LGW) - 72 min drive
  • Heathrow Airport (LHR) - 101 min drive
  • West Ham Station - 6 min drive
  • Westcombe Park Station - 6 min drive
  • Limehouse Station - 7 min drive
  • Royal Victoria DLR Station - 6 min walk
  • Custom House Station - 6 min walk
  • West Silvertown Station - 12 min walk

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Sandwich & Co. - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Water Front Quayside Cafe & Bar - ‬4 min walk

About this property

Novotel London ExCeL

You'll be in a fantastic location at Novotel London ExCeL, only a five-minute walk from ExCeL Exhibition Centre and Royal Victoria Bridge. Guests can visit the fitness centre for a workout or grab a bite to eat at Upper Deck, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge, a sauna and a steam room. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Royal Victoria DLR Station is 6 minutes and Custom House Station is 6 minutes.

At a glance

DONE

Hotel size

    • 257 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:00 AM
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 25 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Sailing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (4532 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Area rugs in room

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Upper Deck – This brasserie serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 18.10 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Self-parking costs GBP 25 per night with in/out privileges

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Excel London Novotel
Excel Novotel
Excel Novotel London
London Excel Novotel
London Novotel Excel
Novotel Excel
Novotel Excel Hotel
Novotel Excel Hotel London
Novotel Excel London
Novotel London Excel
Accor London Excel
Novotel London ExCeL England
Novotel London Excel Hotel London
Novotel London ExCeL Hotel
Novotel London ExCeL Hotel
Novotel London ExCeL London
Novotel London ExCeL Hotel London

Frequently asked questions

Does Novotel London ExCeL offer free cancellation for a full refund?

Yes, Novotel London ExCeL does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Novotel London ExCeL?

Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Novotel London ExCeL?

Yes. Self-parking costs GBP 25 per night.

What are the check-in and check-out times at Novotel London ExCeL?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Check-out time is noon. Contactless check-out is available.

What is there to do at Novotel London ExCeL and nearby?

Have fun during the warmer months with activities nearby such as sailing. Enjoy amenities such as a sauna and a steam room.

Are there restaurants at or near Novotel London ExCeL?

Yes, there's an on-site restaurant, Upper Deck.

What's the area around Novotel London ExCeL like?

Novotel London ExCeL is located on the boardwalk in Docklands, a short 6-minute walk from Royal Victoria DLR Station and 3 minutes' walk from ExCeL Exhibition Centre. Travellers give top marks for the hotel's prime location.

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Reviews

Novotel London ExCeL Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with excellent choice and quality, a lovely atmosphere, and attentive staff. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Food
Bar
Shower
View
Lobby

Reviews

8/10 Very good

Room was spotless, check-in easy
Andrew, 1-night trip

10/10 Exceptional

Room was spacious comfortable and clean.
Sarah, 1-night trip

10/10 Exceptional

Lovely stay
Zak, 2-night trip

8/10 Very good

Clean room
Oliver, 1-night trip

8/10 Very good

rooms are ok. However here are the issues: - TV lacking international channels and streaming apps - mattress very weird and not comfortable - bathroom sink faucet so small you barely have 4cm to pass your hands... ridiculous.
Pierre, 2-night trip

10/10 Exceptional

Fab location for the o2. Lovely hotel.
Emma, 1-night trip

10/10 Exceptional

Clean & tidy hotel. Friendly checkin at reception
jamie, 1-night trip

8/10 Very good

Room was clean and the staff were friendly. The sink in the room is very shallow, and was difficult to properly wash hands in it.
Shelana, 3-night trip

6/10 Good

Room was fine bar was the worst ive been to in london and breakfast was abysmal.
Andrew, 1-night trip

10/10 Exceptional

Convenient for event at the Excel. Comfortable accommodation. Would stay again.
Beverly, 2-night trip

6/10 Good

Cleanliness of toilets could be a lot better . The walls next to toilet seat had pee marks all around.
Danish, 1-night trip

10/10 Exceptional

A 5 star stay all round. Friendly, efficient staff, lovely clean room with a great view, perfect hotel for attending the Excel. Will be back!
Lynn, 1-night trip

10/10 Exceptional

Nice room
Thanh Phuong Thi, 2-night trip

10/10 Exceptional

Great location and friendly staff, spacious rooms
Thidar, 3-night trip

8/10 Very good

Stayed here for going to concert at the O2.
Gemma, 1-night trip

10/10 Exceptional

The hotel was very conveniently located, close to the Tube and Excel Centre. The rooms were clean, modern and comfortable. There were lots of good restaurants close by as well.
Peter, 3-night trip

10/10 Exceptional

Lovely hotel. Very clean. Comfortable bed. Within easy walking distance for Excel.
Anne, 1-night trip

10/10 Exceptional

Great hotel and location. Would stay again
Sascha, 1-night trip

8/10 Very good

Didn’t use Spa Excellent drinks range
Martin, 3-night trip

10/10 Exceptional

very happy
Mark, 1-night trip

10/10 Exceptional

Good 😊

It was excellent service and the staff’s makes you feel welcome💯
Adolphus, 1-night trip

10/10 Exceptional

Staff (Ali, was very accommodating. He upgraded my room to an executive suite... Thank you Ali) enjoyed my stay.
Moy, 1-night trip

8/10 Very good

Hotel was lovely and all the staff very friendly, very easy to find from station
1-night trip

10/10 Exceptional

Amazing experience!

Absolutely wonderful. Our host Mohammed was very warm, respectful, friendly and kind - shout out to him! We had a great stay. Amazing experience!
Louisa, 3-night trip

10/10 Exceptional

A clean, spacious and conveniently located —with friendly service and terrace views—tempered by occasional air-con and amenity hiccups.
Sibi, 2-night trip