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1 room, 2 adults

Candlewood Suites - Syracuse Airport, an IHG Hotel

2.5-star2.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • DVD player
  • Microwave
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212, United States of America

Suburban North Syracuse hotel with 24-hour fitness
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • DVD player
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • I stayed at the hotel due to the free shuttle and because of it's proximity to the…Sep 22, 2018
  • Very convenient to the airport. Spacious, quiet, and cleanApr 16, 2021

Candlewood Suites - Syracuse Airport, an IHG Hotel

from £58
  • Standard Room
  • Studio Suite, 1 Queen Bed, Non Smoking
  • Studio Suite, 2 Double Beds, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)
  • Studio, 1 Single Bed, Accessible, Non Smoking

What’s around Candlewood Suites - Syracuse Airport, an IHG Hotel

Landmarks

  • North Medical Family Practice - 27-minute walk
  • Hopkins Road County Park - 2.4 mi / 3.8 km
  • Destiny USA - 3.9 mi / 6.3 km
  • Armory Square - 5.6 mi / 9 km
  • Landmark Theatre - 5.6 mi / 9 km
  • Carrier Dome - 6.7 mi / 10.9 km
  • Syracuse University - 6.8 mi / 11 km
  • SUNY Upstate Medical University - 6.3 mi / 10.1 km

Getting around

  • Syracuse, NY (SYR-Hancock Intl.) 3-min drive
  • Syracuse Regional Transportation Center 6-min drive
  • New York State Fair Station 16-min drive
  • Free airport shuttle
  • Free area shuttle
  • Free train station pick-up
  • Free shopping centre shuttle

At a glance

Key facts

Hotel size

  • This hotel has 115 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after 10:00 AM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle from 4 AM to midnight*

  • Free train station pick-up*

Parking

  • Free uncovered on-site self-parking

  • Wheelchair-accessible parking and van parking on site

  • On-site parking includes off-street options

Offsite

  • Free area shuttle within 3 mi

  • Free shopping centre shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Snack bar/deli
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • 24-hour fitness facilities
Working away
  • 24-hour business centre
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers: 1
  • Year Built – 2004
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Picnic area
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Braille signage
  • Raised toilet seat
  • Grab bar - near toilet
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Yard
Freshen up
  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware and utensils
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Candlewood Suites - Syracuse Airport, an IHG Hotel’s small print

Also known as

  • Candlewood Suites Syracuse Airport Aparthotel
  • Candlewood Suites Syracuse Airport
  • Candlewood Suites - Syracuse Airport, an IHG Hotel Hotel
  • Candlewood Suites Syracuse Airport
  • Candlewood Suites Syracuse
  • Candlewood Suites Syracuse Airport
  • Candlewood Suites - Syracuse Airport, an IHG Hotel Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless checkout are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property on arrival on the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Pet deposit: USD 20 per night

Optional extras

Rollaway beds are available for USD 15.0 per night

Pets are allowed for an extra charge of USD 20 per pet, per day (maximum USD 150 per stay)

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Candlewood Suites - Syracuse Airport, an IHG Hotel

  • Does Candlewood Suites - Syracuse Airport, an IHG Hotel offer free cancellation for a full refund?
    Yes, Candlewood Suites - Syracuse Airport, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Candlewood Suites - Syracuse Airport, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Candlewood Suites - Syracuse Airport, an IHG Hotel?
    Yes, there's free self parking.
  • Are pets allowed at Candlewood Suites - Syracuse Airport, an IHG Hotel?
    Yes, pets are welcome. There's a charge of USD 20 per pet, per day, and there's also a deposit of USD 20 per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Candlewood Suites - Syracuse Airport, an IHG Hotel?
    You can check in starting at 3:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Candlewood Suites - Syracuse Airport, an IHG Hotel?
    Yes. Nearby restaurants include Arby's (5-min walk), Sonic (5-min walk) and Clam Bar (8-min walk).
  • Is an airport shuttle service offered by Candlewood Suites - Syracuse Airport, an IHG Hotel?
    Yes, a free airport shuttle is available from 4 AM to midnight at scheduled times.
  • What is there to do at Candlewood Suites - Syracuse Airport, an IHG Hotel and nearby?
    Candlewood Suites - Syracuse Airport, an IHG Hotel has a 24-hour fitness centre and a picnic area.

Recent reviews

Very good 8.4 From 195 reviews

Poor 2.0
Terrible service
I wasn’t able to stay because front desk cancelled my room because “they don’t rent rooms to people who live within 15 mile radius” and they charged my card for room! So still waiting for my refund. I am highly upset and will not recommend to my friends at all.
Harmoni, us2 night family trip
Very good 8.0
Great
Had a flight out early so I got this hostel for the shuttle. Stayed one night and they were all very pleasant.
Rebecca, us1 night trip
Very good 8.0
Overnight
Needed overnight for flight delay... perfect for what needed
Scott, us1 night family trip
Very good 8.0
Overall good
these are good hotels. the hall smelled a little funky
peter, us3 night family trip
Very good 8.0
A bit dated but room had full kitchen. Close to stores and airport, so you can hear the planes taking off. Plenty of parking. Very nice staff and so happy that the exercise room was open.
Neecee, us1 night romance trip
Exceptional 10.0
very good
us1 night trip
Very good 8.0
Candlewood is a good value and has a very efficient shuttle service. Now that hotel nearest to the airport has gone under, this is a much better alternative. We also had extra help from Kirsten Huggins at the front desk who really helped us with a transportation problem.
Mike, us1 night trip
Exceptional 10.0
Service was second to none. Staff wa excellent communicator
us10 night family trip
Very good 8.0
My transport from the Airport was excellent. I believe his name was Andy was so good to talk to and a source of information about the area, including Ithaca. I will return here no doubt.
Daniel, us1 night family trip
Exceptional 10.0
Small kitchenette that has all you need. Big bathroom so you don't feel cramped. Carpet was not disgusting on bare feet.
Jason, us1 night family trip

Candlewood Suites - Syracuse Airport, an IHG Hotel