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Mercure Cardiff Holland House Hotel & Spa

Photo gallery for Mercure Cardiff Holland House Hotel & Spa

Indoor pool
1 bedroom, in-room safe, desk, laptop workspace
View from room
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace

Overview of Mercure Cardiff Holland House Hotel & Spa

UNESCO Sustainable Travel Pledge

Mercure Cardiff Holland House Hotel & Spa

4-star property
4-star hotel in Cardiff City Centre with spa and indoor pool

8.4/10 Very good

1,020 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is £76
Price available on 12/2/2023
Map
24-26 Newport Road, Cardiff, Wales, CF24 0DD

Room options

About this area

What's nearby

  • In Cardiff City Centre
  • Cardiff Bay - 5 min drive
  • Principality Stadium - 5 min drive
  • Cardiff Castle - 6 min drive

Getting around

  • Cardiff International Airport (CWL) - 33 min drive
  • Bristol International Airport (BRS) - 78 min drive
  • Cardiff Queen Street Station - 5 min walk
  • Cathays Station - 14 min walk
  • Cardiff Central Station - 18 min walk

Restaurants

  • The Clink Cymru - 4 min walk
  • Giardini Di Sorrento - 4 min walk
  • AJ's Coffee House - 4 min walk
  • Bombay Grill - 5 min walk
  • Atma - 5 min walk

About this property

Mercure Cardiff Holland House Hotel & Spa

Located near a train station, Mercure Cardiff Holland House Hotel & Spa is a great choice for a stay in Cardiff. You can visit the spa to indulge in massages, body wraps or aromatherapy, and Urban Bar & Kitchen serves breakfast and dinner. Other highlights at this upmarket hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English, French, Hungarian, Polish, Spanish

At a glance

Hotel size

  • 172 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (GBP 18.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's menu

What to do

  • Fitness classes
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages

  • English
  • French
  • Hungarian
  • Polish
  • Spanish

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Urban Bar & Kitchen – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of GBP 14 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Parking

  • Self-parking costs GBP 18.00 per day

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel Cardiff

Frequently asked questions

Does Mercure Cardiff Holland House Hotel & Spa offer free cancellation for a full refund?
Yes, Mercure Cardiff Holland House Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Cardiff Holland House Hotel & Spa?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at Mercure Cardiff Holland House Hotel & Spa on 12 Feb 2023 start from £76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Mercure Cardiff Holland House Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at Mercure Cardiff Holland House Hotel & Spa?
Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Cardiff Holland House Hotel & Spa?
Yes. Self-parking costs GBP 18.00 per day.
What are the check-in and check-out times at Mercure Cardiff Holland House Hotel & Spa?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Mercure Cardiff Holland House Hotel & Spa and nearby?
Have fun with activities such as hiking, mountain climbing and sailing, and practise your swing at the nearby golf course. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Cardiff Holland House Hotel & Spa also has a sauna and a steam room.
Are there restaurants at or near Mercure Cardiff Holland House Hotel & Spa?
Yes, there's an on-site restaurant, Urban Bar & Kitchen. Nearby restaurants include The Clink Cymru (4-min walk), Giardini Di Sorrento (4-min walk) and AJ's Coffee House (4-min walk).
Does Mercure Cardiff Holland House Hotel & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Mercure Cardiff Holland House Hotel & Spa like?
Mercure Cardiff Holland House Hotel & Spa is in Cardiff City Centre, a short 5-minute walk from Cardiff Queen Street Station and 11 minutes' walk from Cardiff International Arena. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

8.3/10

Amenities

8.3/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing
The staff was amazing , the breakfast was amazing, the facilities great will go back
Angelina, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Room was cold. Usual heating not working - only one small heater that was insufficient. Room was a lovely size and water was very hot
1-night trip
Verified Hotels.com guest review

8/10 Very good

Issues with payment and overall it’s a nice place.
I got an upgrade of my room from classic to superior at discount rate @ 20 gbp for two nights, However hotel charge us 40 pound for two nights. Secondly, there was no any complimentary water in a room as they mentioned on website. Breakfast was excellent compare to other hotels.
Suraj, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Cardiff
Buffet breakfast had a great selection, staff were friendly and helpful, the bed was comfortable and had a lovely bathroom with shower and bath. Would definitely stay again, thank you!
Jonathan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Average at best
To pay £18 to park in the hotel per day was ridiculous and not advertised in Hotel.com. The pool area and changing facilities are shabby and need cleaning. They ran out of gas in the bar so no soft drinks or beer on tap and bottles were expensive. Not enough staff do service was slow- hotel common areas are very smart, shame about the points listed.
ben, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely Hotel, great facilities and very helpful staff.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel
Nice hotel, good location, clean, modern, friendly, has a pool and spa included and good value for money. Car park is small and ended up parking on the street.
C, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay very comfortable
Glen, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Carole, 1-night trip
Verified Hotels.com guest review