Skip to main content.
All properties in London, England, United Kingdom
1 room, 2 adults

DoubleTree by Hilton Hotel London ExCel

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Great for familiesThis property has good facilities for families.
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH, United Kingdom

4-star hotel with restaurant, near Excel Exhibition Centre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
WiFi
Good internet service
Service
Fantastic service
Location
Great location
Value
Fairly good value for money

DoubleTree by Hilton Hotel London ExCel

from £63
  • Room, 1 Queen Bed
  • Deluxe Room, 1 Queen Bed (Water View)
  • Room, 1 Queen Bed with Sofa bed
  • Twin Room (Guest)
  • Deluxe Twin Room, View
  • Deluxe Twin Room, Accessible, View
  • Twin Room, Accessible
  • Room, 1 Queen Bed, Accessible
  • Suite, 1 King Bed, City View
  • Deluxe Suite, 1 King Bed (Water View)
  • Deluxe Room, 1 King Bed (Water View)
  • Suite, 1 Queen Bed, City View
  • Suite, 1 Queen Bed, Balcony
  • Deluxe Room, 1 Queen Bed, Balcony

What’s around DoubleTree by Hilton Hotel London ExCel

Top spots nearby

Recommended by this property

  • Excel Exhibition Centre (3-minute walk)
  • O2 Arena (24-minute walk)
  • Westfield Stratford City (42-minute walk)
  • London Stadium (3.3 mi / 5.3 km)
  • Tower of London (4.9 mi / 8 km)
  • The Shard (5.4 mi / 8.7 km)
  • London Bridge (5.5 mi / 8.8 km)
  • Big Ben (7.1 mi / 11.4 km)
  • University of London (7.4 mi / 11.9 km)
  • Buckingham Palace (7.7 mi / 12.4 km)

Getting around

  • London (LCY-London City) 4-min drive
  • London (LGW-Gatwick) 55-min drive
  • London West Ham Station 7-min drive
  • London Barking Station 8-min drive
  • London Limehouse Station 8-min drive
  • Prince Regent Station 5-min walk
  • Royal Albert Station 7-min walk
  • Pontoon Dock Station 12-min walk

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • Number of meeting rooms - 2
  • Conference space size (feet) - 882
  • Conference space size (meters) - 82
  • Computer station
Services
  • 24-hour front desk
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Year Built – 2003
  • Lift
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Filipino
  • French
  • German
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovenian
  • Spanish

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay films
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

DoubleTree by Hilton Hotel London ExCel’s small print

Also known as

  • DoubleTree Hilton Hotel London ExCel
  • DoubleTree by Hilton Hotel London ExCel London
  • DoubleTree by Hilton Hotel London ExCel Hotel London
  • DoubleTree Hilton Hotel ExCel
  • DoubleTree Hilton London ExCel
  • DoubleTree Hilton ExCel
  • Ramada Hotel London Docklands
  • DoubleTree By Hilton Hotel London ExCel England
  • London Ramada
  • Ramada London
  • DoubleTree by Hilton Hotel London ExCel Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of GBP 10

Self-parking costs GBP 12 per night

Buffet breakfast is offered for an extra charge of GBP 17.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for London, England, United Kingdom

Recent reviews

Very good 8.2 From 569 reviews

Fair 4.0
Not service minded or caring.
Check in they told me breakfast was not included which was not correct it was included. Deluxe king sized water view room. Very disappointing I actually had to go and ask if they had made a mistake. I also a compassionate case while I was in London and needed to get home a day earlier so I called them and asked if I could stay a night before so I could go home earlier I had booked and paid for 2 nights they had room available but said they would not change it for me. I work in the Travel Industry and I will never stay with the Hilton Brand again. No compassion no customer service. Shocking behavior.
Travel, gb2 night business trip
Good 6.0
Not what i was expecting
The bed size was wrong i was told id be having a queen size however i was in a king size. The room was very small too
Michael, gb2 night trip
Exceptional 10.0
Great location, helpful staff with comfortable rooms. Enjoyed a nice evening meal in the restaurant and a reLly good breakfast buffet spread.
Amanda, gb2 night family trip
Poor 2.0
Disappointed
I have stayed in many different Doubletree hotels, but this was by far the worst. I ordered food from the hotel's room service and they overcharged me, and when I mentioned it to the room service employee he said they made a mistake and he will fix it right away. When I wanted to checkout, the invoice was not fixed and the overcharge was still there! And the next day the cleaner did not remove the food tray from the room! They charge £5 for a tray and that is how they treat their customers? Food quality was so bad for the price as well. Also, I had a river view room (which was wonderful), but the room was not sound proof and I could hear planes taking off early in the morning and at night. Breakfast staff were really nice, but when I ask for coffee they fill up the whole cup so there is no room to put any milk in. Overall not happy with my stay and I will never book that hotel ever again.
Frances, gb5 night business trip
Very good 8.0
Great service, nice location with lovely rooms!
Great service, nice location with lovely rooms!
Dylan, gb3 night family trip

DoubleTree by Hilton Hotel London ExCel

Is the description of this property not correct? Tell us