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1 room, 2 adults

Black Swan Lakeside Boutique Hotel

5-starThis property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.
171 Kawaha Point Road, Kawaha Point, Rotorua, 3010, New Zealand

5-star beachfront hotel with spa, near Skyline Rotorua
  • Free cooked-to-order breakfast, free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Service
Fantastic service
Food
Delicious food
Location
Great location
Comfort
Comfortable

Black Swan Lakeside Boutique Hotel

from £363
  • Deluxe Room, Non Smoking, Patio
  • Standard Studio, Balcony (Lakeview Room)
  • Premium Room, Non Smoking, Balcony (Premium Lakefront)
  • Suite, 2 Bedrooms, Connecting Rooms, Garden View

What’s around Black Swan Lakeside Boutique Hotel

Landmarks

  • On the beach
  • Skyline Rotorua (26-minute walk)
  • Volcanic Hills Winery (29-minute walk)
  • Rainbow Springs Kiwi Wildlife Park (29-minute walk)
  • Ogo (34-minute walk)
  • Rotorua Hospital (41-minute walk)
  • St. Faith's Anglican Church (42-minute walk)
  • Kuirau Park (42-minute walk)

Getting around

  • Auckland (AKL-Auckland Intl.) 153-min drive
  • Rotorua (ROT-Rotorua Regional) 15-min drive
  • Tauranga (TRG) 51-min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 9 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-9:30 PM
  • Check-out time is 11 AM
  • Express check-in/out
The front desk is open daily from 7:30 AM - 9:30 PM.
If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Area shuttle within 5 kilometers *

  • Shopping centre shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Helicopter/aeroplane tours on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Waterskiing nearby
Working away
  • Conference space
  • Conference space size (feet) - 215
  • Conference space size (meters) - 20
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Digital TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Black Swan Day Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Black Swan – Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Recreation

On Site

  • Marina on site
  • Helicopter/aeroplane tours on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Waterskiing nearby

Black Swan Lakeside Boutique Hotel’s small print

Also known as

  • Black Swan Lakeside Boutique Hotel Rotorua
  • Black Swan Lakeside Boutique Hotel Rotorua
  • Black Swan Lakeside Boutique Hotel Hotel Rotorua
  • Black Swan Lakeside Boutique Hotel
  • Black Swan Lakeside Boutique Rotorua
  • Black Swan Lakeside Boutique
  • Black Swan Lakeside Boutique
  • Black Swan Lakeside Boutique Hotel Hotel
  • Black Swan Lakeside Boutique Hotel Rotorua
  • Black Swan Lakeside Boutique Hotel Hotel Rotorua
  • Black Swan Lakeside Boutique Hotel Hotel

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

This property does not have lifts.

Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

For transfers, guests must contact the property 72 hours prior to arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of NZD 100 per vehicle (one-way)

Area shuttle and shopping centre shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Exceptional 9.6 From 21 reviews

Exceptional 10.0
Beautiful boutique hotel on the lake
We stayed 2 nights at the Black Swan and loved it. I usually don't stay at small boutique hotels because I like my privacy but we got the best of both worlds. Our room was fantastic with a fireplace and a wall of windows and balcony overlooking the lake. The dinner was was one of the best we had while in New Zealand with a local flavor. The staff was great, very attentive but also gave us space. They booked our helicopter tour of an active volcano. Afterwards, we enjoyed cocktails overlooking the lake and sunset while relaxing in the outside jacuzzi.
Peter, usOther trip
Very good 8.0
Beautiful Hotel
My wife and I stayed here for two nights for her 40th. The rooms are cosy and well-appointed. The grounds of the hotel are immaculate. If the weather had been better, we would have enjoyed spending time outside in the garden. Great views of the lake. The spa was wonderful. Evening meal was ok, breakfast was good (except for being served burnt toast).
conrad , auOther trip
Exceptional 10.0
Lovely boutique hotel
Gorgeous boutique hotel tucked away but right on Lake Rotorua. Fantastic staff and lovely comfortable accommodation. Mala the manager on shift was so helpful as I was travelling with my elderly mother with mobility problems and they accomodated her needs so wonderfully. Would definitely return to this hotel in future for a longer stay as 1 night was not long enough.
Kim, au1 night family trip
Exceptional 10.0
Amazing Hotel !!
This is the best hotel in Rotorua. What a beautiful view and to top of it , the owner, Arthur is an amazing and really helpful person. Ps - do not miss the breakfast at this place !
in2 night trip
Good 6.0
The property was the best part and the food was great however we payed $750 a night for a lakefront view and we were in a small building out in the back with no windows and now view so I would make sure they are giving you a room with windows and a view that you are well getting charged for.
us2 night family trip

Black Swan Lakeside Boutique Hotel

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