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Hilo Hawaiian Hotel, Trademark Collection by Wyndham

3.5 star property
Bayfront hotel in Hilo with outdoor pool and restaurant

Choose dates to view prices

Nestled in Keaukaha, Castle Hilo Hawaiian Hotel offers a tranquil retreat with 18 holes of golf and an outdoor pool. Savor breakfast or dinner at WSW The Steakhouse, then unwind on the garden grounds or explore the nearby Port of Hilo.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Coffee shop/cafe
  • Business centre
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • ATM/banking services

Feel at home (6)

  • Rollaway/extra beds
  • Fridge
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
The current price is £157
includes taxes & fees
2 Aug - 3 Aug

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for 1 King Bed, Banyan View, Non-Smoking

Lobby

1 King Bed, Banyan View, Non-Smoking

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Double Beds, Banyan View, Non-Smoking

Lobby

2 Double Beds, Banyan View, Non-Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for 2 Queen Beds, Ocean View, Non-Smoking

Desk, laptop workspace, iron/ironing board, rollaway beds

2 Queen Beds, Ocean View, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Ocean View)

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Ocean View) | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Ocean View)

  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

A hotel room with two beds, a desk, a chair, a bench, and a TV.

Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Ocean View

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Room, 2 Queen Beds, Non Smoking, Ocean View

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View | Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking (Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking (Banyan View)

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Non Smoking (Banyan View)

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Room, 2 Double Beds, Non Smoking (Banyan View)

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

A hotel room with a bed, a desk, a chair, a balcony with a view of trees, and a painting on the wall.

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

A hotel room with a sofa, armchair, ottoman, dining table, and chairs. There is a TV, a lamp, and a window with curtains.

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Exterior
Grand Naniloa Hotel Hilo - a Doubletree by Hilton
Keaukaha
  • Pool
  • Pet-friendly
  • Parking available
  • Free Wi-Fi
8.2 out of 10, Very good, 1,334 reviews
The price is £178
includes taxes & fees
26 Jul - 27 Jul
Grand Naniloa Hotel Hilo - a Doubletree by Hilton
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About the area

Map
71 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Naniloa Country Club - 1 min walk - 0.0 km
  • Liliuokalani Park and Gardens - 7 min walk - 0.6 km
  • Coconut Island Park - 9 min walk - 0.8 km
  • Bayfront Park - 17 min walk - 1.5 km
  • Port of Hilo - 3 min drive - 2.3 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 7 min drive

Restaurants

  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Ken's House of Pancakes - ‬12 min walk
  • ‪Verna's Drive In - ‬11 min walk
  • ‪Sakura - ‬15 min walk
  • ‪Ka Lihikai - ‬5 min walk

About this property

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

  • Adjacent to a golf course, Hilo Hawaiian Hotel, Trademark Collection by Wyndham is a great choice for a stay in Hilo. Guests can take a dip in the outdoor pool or grab a bite to eat at WSW The Steakhouse, which serves breakfast and dinner. Other features include a bar/lounge, a fitness centre and a terrace. Fellow travellers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Locally sourced food is prioritised
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

WSW The Steakhouse – This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
ICafe/Waioli Lounge – This café only serves light fare. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 35.61 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness centre access
    • In-room coffee
    • Newspaper
    • Phone calls (may be limited)

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15 to 30 per person

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Pets

  • Service animals exempt from fees

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
State tax ID – GE-189-318-3488-01
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham offer free cancellation for a full refund?

Yes, Hilo Hawaiian Hotel, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's an outdoor pool.

Are pets allowed at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Hilo Hawaiian Hotel, Trademark Collection by Wyndham and nearby?

Have fun with activities such as fishing, hiking and kayaking, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.

Are there restaurants at or near Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's an on-site restaurant, WSW The Steakhouse.

What's the area around Hilo Hawaiian Hotel, Trademark Collection by Wyndham like?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham is in Keaukaha, a short 7-minute drive from Hilo, HI (ITO-Hilo Intl.) and 6 minutes' walk from Liliuokalani Park and Gardens. Travellers give top marks for the hotel's prime location.

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Reviews

Hilo Hawaiian Hotel, Trademark Collection by Wyndham Reviews

8.2

Very good

8.0

Cleanliness

7.6

Amenities

8.4

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offers excellent food and atmosphere, with a great selection of dishes and a lively ambiance. (81 reviews)
  • The airport shuttle is conveniently located near the airport, providing easy access to the property. (9 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
View
Location
Restaurant
Bay
Parks
Ocean view
Bathroom
Food

Reviews

Verified

10/10 Exceptional

We were pleasantly surprised by the comfy beds, cool air conditioner, soft bedding and towels. The food in the restaurant was good. The staff was above and beyond. Great location and great value.
Evelyn, 3-night trip
Verified

10/10 Exceptional

The ocean view room with a balcony was amazing! It was so relaxing to sit out on the balcony and eat dinner!!
Brian, 1-night trip
Verified

10/10 Exceptional

Very nice place to stay, clean rooms
Cheyenne, 1-night trip
Verified

8/10 Very good

Room was good. Staff was excellent. Only problem were baby roaches around the sink and on the table below the tv. Otherwise everything else was good.
Charlene, 3-night trip
Verified

10/10 Exceptional

Great location, restaurant seafood buffet was excellent. We enjoyed our stay
Andrew, 2-night trip
Verified

10/10 Exceptional

Clean room, location is in Banyan Drive and an excellent place, close to the park, our room has the ocean front and Mauna Kea view
Mellanie, 4-night trip
Verified

10/10 Exceptional

Location is great. The ocean view is great. We had a nice walk to Japanese Garden and around the hotel. Went to Suisan nearby and had Poke over rice.
Mamiko, 3-night trip
Verified

8/10 Very good

The location was great for getting to sites, restaurants near by and taking walks around the bay. The beds were very comfortable and hotel was well maintained.
Frances, 3-night trip
Verified

10/10 Exceptional

Amazing staff - very helpful. Room was good.
Theresa, 2-night trip
Verified

10/10 Exceptional

A little dated but great stay, nice staff best location and convenient parking
Bridget, 2-night trip
Verified

8/10 Very good

Friendly staff. We needed a rollaway bed and they provided the bed very quickly and the room was clean. Check out was easy.
Maria, 1-night trip
Verified

10/10 Exceptional

Wonderful hotel! Welcoming, friendly, clean, good bed, wonderful view! The extra money for the ocean view with the view of Mauna Kea over the harbor is totally worth it. We enjoyed sitting on our lanai & watching the fishermen down below, & the sailboats & canoes, & even the freighters. Enjoy!
Anne, 1-night trip
Verified

8/10 Very good

Staff was very friendly. The rooms show some wear but clean. Bed and linens were very nice.
Our room
View of the shore of the hotel
Cathleen, 2-night trip
Verified

8/10 Very good

Clean and very nice hotel on the water in Hilo. We enjoyed our stay and thought the people on the staff were quite friendly.
Timothy, 3-night trip
Verified

10/10 Exceptional

It was fantastic location, great trip!
Sheryl, 7-night trip
Verified

10/10 Exceptional

View staff ample parking. Good restaurant
Ben, 5-night trip
Verified

10/10 Exceptional

Great service, everyone was so nice and the room was great and clean ! Will be coming back forsure
Gabriela, 3-night trip
Verified

8/10 Very good

The lobby and outdoor view are very nice. The room was spacious and we liked the outdoor deck with chairs.
Susan, 2-night trip
Verified

8/10 Very good

The balcony offer a nice view of the area
Aaron, 1-night trip
Verified

8/10 Very good

Great view, clean room
Sam, 2-night trip
Verified

8/10 Very good

The internet was sporadic but that could be due weather conditions since it was a stormy 5 days. The rooms were clean and comfortable. The restaurant service was slow. Overall our stay was good and I would stay here again.
Stanley, 5-night trip
Verified

10/10 Exceptional

Milton at the front desk was amazing! The entire bar and restaurant staff were wonderful as well. The hotel is in a great location if you want to walk and shop in Hilo as well.
William, 1-night trip
Verified

10/10 Exceptional

Very spacious and clean room. I enjoyed the balcony and big dinner table to enjoy our meals in the room. Very convenient location for family fun. Thank you for the friendly service and a great stay!
Heavenly, 3-night trip
Verified

8/10 Very good

Clean room, comfortable beds. Our only complaint was that we wanted to extend our stay by another night and the front desk could not do it without waiting for the reservation staff to arrive which wasn't to happen until 10am. Essentially we had to pack up, check out and be checked back in later. Needless to say we did not stay.
Carmen, 1-night trip
Verified

8/10 Very good

Nice place, I didn’t use any amenities or stay long.
Ian, 1-night trip