All hotels in Hilo, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com™ Rewards nights here

Castle Hilo Hawaiian Hotel, Hilo

3.5 stars
71 Banyan DrHiloHI96720United States of America, ‏0203 027 9779
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.7 / 5
Location
Great location
Food
Delicious food
Value for money
Fairly good value for money
WiFi
Bad internet service
798See all 798 Hotels.com reviews
From 1,520 reviewsTripAdvisor Traveller Rating

Castle Hilo Hawaiian Hotel, Hilo

Hotel Info: 020 3027 9803

from £136
  • Suite, 1 Bedroom, Ocean View (Newly Renovated)
  • Standard Room (Newly Renovated)
  • Suite, 1 Bedroom (Newly Renovated)
  • Junior Suite (Newly Renovated)
  • Deluxe Room, Ocean View (Newly Renovated)
  • Standard Room
  • Superior Room (Newly Renovated)
  • Room

At a glance

Key facts

Hotel size

  • This hotel has 286 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Free self parking

Also known as

  • Castle Hilo Hawaiian Hotel
  • Castle Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel Hawaii
  • Hilo Hawaiian Hotel
  • Hilo Hawaiian Castle Hotel
  • Hilo Hawaiian Hotel
  • Hotel Castle Hilo Hawaiian
  • Hotel Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel Hawaii

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 30 per day

Buffet breakfast is offered for an extra charge of USD 23 per person (approximately)

Cribs/Infant beds are available for USD 20 per day

WiFi is available in guestrooms for USD 10.66 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 10.66 per day (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Tennis on site
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Lanai
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer (on request)
Be entertained
  • Cable TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Massages and beauty services available.

Dining

Queens Court Restaurant - This restaurant serves breakfast, lunch, and dinner.

Recreation

On Site

  • Tennis on site
  • Personal motorized watercraft on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Skydiving nearby

Castle Hilo Hawaiian Hotel, Hilo’s small print

Also known as

  • Castle Hilo Hawaiian Hotel
  • Castle Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel Hawaii
  • Hilo Hawaiian Hotel
  • Hilo Hawaiian Castle Hotel
  • Hilo Hawaiian Hotel
  • Hotel Castle Hilo Hawaiian
  • Hotel Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel Hawaii

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 30 per day

Buffet breakfast is offered for an extra charge of USD 23 per person (approximately)

Cribs/Infant beds are available for USD 20 per day

WiFi is available in guestrooms for USD 10.66 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 10.66 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 798 reviews

Castle Hilo Hawaiian Hotel, Hilo
Excellent4.0 / 5
Good hotel in lovely location
The Castle Hilo Hawaiian Hotel was a great place to stay after our late flight into Hilo. The staff were friendly and the check-in quick. We arrived in the dark, but were very happy to wake up with a great sea view and in a quiet, pretty area on the outskirts of town. Although on the outskirts, it was possible to walk into Hilo in 30 mins.
1 night romance trip
Castle Hilo Hawaiian Hotel, Hilo
Excellent4.0 / 5
Nice hotel by the sea and the airport
I stayed here 1 night in order to join heli tour the next day. The room was spacious and comfortable. The room I chose overlooked the sea and we could see beautiful rainbows in the morning. The breakfast was standard with good service. One tiny downside I had was that there was a tiny dead cockroach in the bathroom. Other than that, the hotel was recently renovated and the location by the airport was very convenient.
1 night family trip
Castle Hilo Hawaiian Hotel, Hilo
Excellent4.0 / 5
Good but a mixed experience
This hotel is truely a mixed bag of experiences. First the good. Fantastic views from the rooms (go high for the best views), nice location in a park, a good base for exploring Volcanoes NP and the North side of the island, free parking, good staff, fast free wifi in reception and the bar food is great and the waiting staff as good (we eat there three times and all three meals were excellent value for money). The bad. Whilst the room was clean on the surfaces etc the floors both in our bedroom and elsewhere in the hotel never seemed to be hoovered. The room wifi for an extra charge of $10.36 was terribly slow and only worked on one machine at a time (only paid for it onec then went downstairs). The hotel was not in charge of this and had sold the rights to someone else who did not provide a good service at all - avoid and go downstairs and enjoy people watching whilst checking e-mails. There is plenty of space to do just that without being bothered in any way. The swimming pool is a disappointment as it was very cold (other pools we tried were generally much warmer). There were very few people in the pool and that confirmed our views. It was very shaded which was great for sitting round the pool so you did not get sunburn but not so great if you wanted a pool that was not freezing. So a mixed experience but we would probably use again if we wanted to explore that side of the island.
4 night trip
Castle Hilo Hawaiian Hotel, Hilo
Outstanding5.0 / 5
The hotel was central to everything we wanted to do. Close to airport and helicopter trip, volcanos and observatory. Outlook was stunning and staff helpful. Think we had one of the newly refurbished rooms and it was lovely.
2 night romance trip
Castle Hilo Hawaiian Hotel, Hilo
Good3.0 / 5
Nice hotel in good location. Intermittent smell of smoke in the room, maybe from the air con system.
2 night romance trip

See all reviews

Castle Hilo Hawaiian Hotel, Hilo

Is the description of this hotel not correct? Tell us