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Caribbean Paradise Hotel & Spa - 5th Avenue

3.5 star property
Art Deco hotel with full-service spa, connected to a shopping centre, near Quinta Avenida

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caribbean Paradise Hotel & Spa - 5th Avenue

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
Terrace/patio
Shower, rainfall showerhead, free toiletries, hair dryer
Property entrance
Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Reviews

7.4 out of 10

Good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Parking available
  • Spa
  • Pool
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Outdoor pool
  • Beach cabanas
  • Beach sunloungers
  • Free beach club nearby
  • Self parking
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Premium bedding
  • Self-parking (surcharge)
The price is £54
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite with Balcony

Junior Suite with Balcony | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Junior Suite with Balcony

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
Rainfall showerhead
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite with Jacuzzi, Balcony and City Views

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Master Suite with Jacuzzi, Balcony and City Views

Highlights

Private indoor hot tub
Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
Rainfall showerhead
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room with Balcony

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Deluxe Queen Room with Balcony

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room with Balcony

Deluxe Double Room with Balcony | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Deluxe Double Room with Balcony

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Double Suite with Jacuzzi Balcony and City Views

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Master Double Suite with Jacuzzi Balcony and City Views

Highlights

Private indoor hot tub
Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
Rainfall showerhead
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Poolside Double Room

Superior Poolside Double Room | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Superior Poolside Double Room

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Master

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Suite Master

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Suite Junior

  • Sleeps 2
  • 1 King Bed

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About the area

Map
5th Avenida Norte Esq. Constituyentes, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Alegría Shopping Mall - 1 min walk - 0.0 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 15 min walk - 1.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.7 km
  • Airport shuttle

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Bar Loco Playa del Carmen - ‬1 min walk
  • ‪La Parrilla Playa - ‬2 min walk

About this property

Caribbean Paradise Hotel & Spa - 5th Avenue

When you stay at Caribbean Paradise Hotel & Spa - 5th Avenue, you'll be in a great location, within a short 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. You can take a dip in the outdoor pool, then visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. This Art Deco hotel is also a short five-minute drive from Mamitas Beach and Playa del Carmen Maritime Terminal. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 37 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (USD 14 per day)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Pool gate

What to do

  • Free beach club nearby
  • Beach nearby
  • Whale watching nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Mosquito nets
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Art Deco architecture

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch plasma TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Covered self-parking costs USD 14 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Caribbean Paradise Playa del Carmen
Hotel Caribbean Paradise
Koox Caribbean Paradise
Dolce Vita Caribe Beach B&B Playa del Carmen
Koox Caribbean Paradise Hotel Playa del Carmen
Koox Caribbean Paradise Playa del Carmen
Caribbean Paradise Hotel Playa Del Carmen
Caribbean Paradise Resort And Spa
Dolce Vita Caribe Beach Playa del Carmen
Dolce Vita Caribe Beach
Dolce Vita Caribe l Carmen

Frequently asked questions

Does Caribbean Paradise Hotel & Spa - 5th Avenue offer free cancellation for a full refund?
Yes, Caribbean Paradise Hotel & Spa - 5th Avenue does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Caribbean Paradise Hotel & Spa - 5th Avenue?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Caribbean Paradise Hotel & Spa - 5th Avenue?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Caribbean Paradise Hotel & Spa - 5th Avenue?
Yes. Self-parking costs USD 14 per day.
What are the check-in and check-out times at Caribbean Paradise Hotel & Spa - 5th Avenue?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Caribbean Paradise Hotel & Spa - 5th Avenue?
No, this hotel doesn't have a casino, but Riviera Gran Casino (7-min walk) is nearby.
What is there to do at Caribbean Paradise Hotel & Spa - 5th Avenue and nearby?
Caribbean Paradise Hotel & Spa - 5th Avenue has a spa and an outdoor pool, as well as beach cabanas.
What's the area around Caribbean Paradise Hotel & Spa - 5th Avenue like?
Caribbean Paradise Hotel & Spa - 5th Avenue is in Downtown Playa del Carmen, a short 6-minute walk from Playa del Carmen Main Beach and 6 minutes' walk from Mamitas Beach.

Caribbean Paradise Hotel & Spa - 5th Avenue Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

I was so unsatisfied and upset with this hotel that out of my 5 night stay I ended up staying 1 night and asked for a refund for the other 4! (I had to book a last min hotel nearby) So I didn't get the room I booked through Expedia, they gave me a 1 bed when I had booked a 2 double bed, we were a family of 4. As soon as you walk in the room it's HOT inside - they don't turn the AC on for you prior to your arrival, and please keep in mind it's Playa del Carmen= heat & Humidity at high levels!! They only provide ONE roll of toilet paper so if you run out you have to wait until they clean your room or you can ask the front desk. Not enough towels!!! And the showers are built a little weird that water comes out and wets the floor. Also the sink is built weird so expect water to drip out from the bottom. The rooms are smaller than what is show in the pic, and the lighting is veryyyy dim in the rooms! Just be careful when booking this property, if you're looking for a couple honeymoon thing I guess it could work? But if it were me there are nicer hotels at roughly the same price. Definitely not family friendly, and last but not least THERE IS NO ELEVATOR. We got a room on the 3rd floor and we had quite a few luggage, so it was a pain...I wish I would have read the reviews. I'm so not a negative person, but this time I truly had to write this review because it was just too much. Hope my review helps.
Lizeth, 5-night family trip
Verified Expedia guest review

6/10 Good

Could be better
The location is convenient. The service has room for improvement. There is no elevator. The building needs maintenance.
Oscar, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel, well located. The only problem was the pool that wasn’t well maintained
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It’s in a good spot everything it’s close to Quinta Avenida
Jorge, 3-night trip
Verified Expedia guest review

4/10 Fair

Hotel esta en una buena ubicacion. Hubieron algunas fallas por ejemplo desde el primer dia preguntamos por el servicio de internet nos dieron la clave pero las 6 noches que estuvimos nunca funciono dia tras dia preguntabamos y nos daban la misma repuesta que venia a reparar cuando ellos si tenian servicio en recepcion.Incluso le pregunte a otros huespedes que llevaban mas tiempo hospedandose y la respuesta fue la misma para ellos. Deberian ser mas sinceros por que personas viajamos y trabajamos remotamente y necesitamos de una buena red wifi.tuve que salir a buscar internet en otras localidades!Aparte esto el servicio al cuarto no fue el mejor las toallas eran cambiadas cada 3 dias si no las pedias.Espero puedan mejorar por que el hotel queda en una buena area segura.
Jorge, 7-night trip
Verified Expedia guest review

2/10 Poor

Super disappointing. I booked two nights to stay here in May. When I arrived the place was under reconstruction for the pool and no facilities were available- NO POOL in summer! I expressed my disappointment and the manager said he will refund me 1 night if I stay one night. I agreed and gave them a hand written complaint AND my bank details. I have been chasing the refund for the second night for months!! Now they are ignoring my messages and I haven’t received anything. Do not stay here.
Amy, 2-night trip
Verified Expedia guest review

4/10 Fair

Property did not give us the room we reserved, beds were hard and hotels amenities aren’t great at all
Daisy, 5-night trip with friends
Verified Expedia guest review

6/10 Good

Pool was being worked on for most of our stay and although there is an elevator they do not allow usage of it. We had to carry lots of luggage to the 3rd and 4th floor. Due to the mishap of the pool we were offered rooms with Jacuzzis so that was nice. Do not recommend this hotel for older people as there is a nightclub next door and the music is blasting until about 3 am, it didn’t bother us but I could see it being a nuisance to other people. Location is awesome as it is literally right next door to La Quinta Avenida. Overall had a good stay, and staff was friendly.
maria, 5-night family trip
Verified Expedia guest review

8/10 Very good

El hotel es muy bonito, vivimos la experiencia del huracán dentro de y todo bien recomiendo la habitación deluxe por el tamaño, la habitación sencilla es muy pequeña, Flor fue con nosotros muy amable, los pasillos tenían un olor un poco desagradable y eso le da mala imagen al hotel sin embargo es un lugar acogedor dónde puedes encontrar privacidad y está a un paso de la quinta avenida, los productos de limpieza como shampoo y acondicionador son increíbles, deberían tener a la venta esos productos, sin duda recomiendo este lugar si van unos tres o cuatro días.
Yadira, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very Safe hotel. Everything you need is within walking distance. The only issue is that the towels get changed every three days. Otherwise I will definitely recommend it.
Mirian, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent location, friendly and helpful staff, appreciated the ease of parking and the included breakfast vouchers - would stay again!
Shelly, 1-night family trip
Verified Expedia guest review

8/10 Very good

Excellent location
The location was excellent. The hotel and room was nice once every thing is done. Now some of the amenities was sub par. Cons No phone in room No wash cloth only med size towels No ironing board The elevator was out The pool was begin worked on No ice machine
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved everything about this place, very convenient location
Lizbeth, 3-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alvin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed
There in Playa del Carmen for the 3rd time. Perfect Hotel for Partying and Enjoying yourself!
Alvin, 4-night trip
Verified Hotels.com guest review

4/10 Fair

The jacuzzi were not working properly rooms were small fridge was not cold ac only worked with key so room was extremely hot every time uou entered staff seemed not caring
Jacqueline, 3-night trip
Verified CheapTickets guest review

6/10 Good

We booked the master suite but it was average at best. The room needs modernising in-terms of decoration and furniture. The room had 2 balconies but both were very small. One of the patio doors wouldn’t open until maintenance repaired it. The other lock on the patio door was broken. The room didn’t come with any basic facilities ie hairdryer, coffee maker or iron although it did have a safe. There was a hammock in the room which completely split the room in half, you either had to stride over it or climb under it to get to the bathroom. The hammock couldn’t be taken down. There is a full glass bathroom door so there is no privacy whatsoever. The location of the hotel is great and directly on 5th Ave. With that said it is directly above Bar Loco which plays loud music until 2AM and is very loud in the room even with all patio doors shut. The staff were helpful apart from the fact that at check in we were informed that breakfast was included. The following day we were told it wasn’t included but as far as I could see there was not a dining facility at the hotel!! The hotel also has no elevator. All in all I would say if you have children then I would not recommend the hotel due to the noise. The location is great and the staff were all friendly.
Eamonn, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was a nice stay. Very clean room with a cute design. There is a nice pool. The staff is excellent. Convenient location.
Verified Expedia guest review

10/10 Exceptional

Great place and location. Wonderful staff.
Ariel, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Touria, 9-night trip
Verified Expedia guest review

6/10 Good

El cobro del parqueo no cobraron lo debido, se quedaron con mi cambio y no me dieron comprobante
Fatima, 1-night family trip
Verified Expedia guest review

8/10 Very good

Quinta Avenida at your door step! You have the whole strip for day time shopping and bars for nightlife just steps away!
Ingrid, 1-night family trip
Verified Expedia guest review

8/10 Very good

I did not like paying extra for the parking i wasn’t ware
Israel, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

I really love the aesthetic of this property. The staff were extremely hospitable and very kind. They made me feel at home. The area is also very convenient as it is in the middle of the busier street with all the fun, parties, restaurants, shopping centres. It was very easy to go back home to change or grab something and then head back out to go in with my day. I couldn’t have imagined a better place to stay at for this trip and would definitely look at coming back again in the future!
Jonathan Rafael Marroquin, 5-night trip
Verified Expedia guest review

General property information

Breakfast
Free
Parking
Available
Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
3:00 PM