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Portofino Island Resort, Pensacola Beach

4 stars4 stars
10 Portofino DrivePensacola BeachFL32561United States of America
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Outstanding4.6 / 5
Room
Great room
Location
Great location
Pool
Great pool
Beach
Beautiful beach
119See all 119 Hotels.com reviews
From 1,019 reviewsTripAdvisor Traveller Rating

Portofino Island Resort, Pensacola Beach

from £530
  • 2 Bedroom Gulf Front Standard
  • 2 Bedroom Gulf Front Standard
  • 2 Bedroom Gulf View Elite
  • 2 Bedroom Island View Standard
  • 2 Bedroom Gulf Front Elite
  • 3 Bedroom Island View Elite
  • 3 Bedroom Gulf Front Preferred
  • 2 Bedroom Gulf View Preferred
  • 3 Bedroom Island View Preferred
  • 2 Bedroom Island View Elite
  • 3 Bedroom Gulf View Preferred
  • 3 Bedroom Gulf Front Standard
  • 2 Bedroom Gulf Front Preferred
  • 3 Bedroom Gulf View Standard
  • 3 Bedroom Island View Standard
  • 2 Bedroom Gulf View Standard
  • Condo, Aqua View
  • 2 Bedroom Island View Preferred
  • Aqua View, Non-Smoking
  • 3 Bedroom Gulf Front Elite
  • 3 Bedroom Gulf View Elite

At a glance

Key facts

Hotel size

  • This hotel has 720 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 5 PM-2 AM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 25

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Portofino Island Resort Pensacola Beach
  • Pensacola Portofino Condo
  • Portofino Island Resort Spa
  • Portofino Is Resort
  • Portofino Island Hotel
  • Portofino Pensacola Fl
  • Portofino Island Resort Spa
  • Pensacola Portofino Condo
  • Portofino Island Resort
  • Portofino Island Pensacola Beach
  • Portofino Island
  • Portofino Island Pensacola
  • Beach Pensacola Portofino
  • Portofino Is Resort
  • Portofino Island Hotel
  • Portofino Pensacola Fl

Policies

Restrictions may apply regarding the number of people that may accompany a parent or legal guardian. Additional restrictions may apply during the spring break vacation period. Chaperoned groups are prohibited.

Children under 17 years old are not allowed in the fitness facility or spa tub without adult supervision.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 150.53 per accommodation, per stay

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 7
  • Indoor pool
  • Health club
  • Outdoor tennis courts - 5
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 17000
  • Conference space size (meters) - 1530
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Wedding services
Facilities
  • Number of buildings/towers - 5
  • ATM/banking
  • Picnic area
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Second bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
More
  • In-room safe

Special features

Spa

Spa Portofino has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Dining

Terracotta – This restaurant specialises in American cuisine and serves lunch and dinner.

Terrazzo Grille – This restaurant specialises in American cuisine and serves lunch and dinner.

Pizza Portofino – This restaurant specialises in pizza and serves lunch and dinner.

Recreation

On Site

  • Health club
  • Outdoor tennis courts - 5
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Bicycle rentals on site
  • Ecotours on site
  • Fishing on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scooter/moped rentals on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Portofino Island Resort, Pensacola Beach’s small print

Also known as

  • Portofino Island Resort Pensacola Beach
  • Pensacola Portofino Condo
  • Portofino Island Resort Spa
  • Portofino Is Resort
  • Portofino Island Hotel
  • Portofino Pensacola Fl
  • Portofino Island Resort Spa
  • Pensacola Portofino Condo
  • Portofino Island Resort
  • Portofino Island Pensacola Beach
  • Portofino Island
  • Portofino Island Pensacola
  • Beach Pensacola Portofino
  • Portofino Is Resort
  • Portofino Island Hotel
  • Portofino Pensacola Fl

Policies

Restrictions may apply regarding the number of people that may accompany a parent or legal guardian. Additional restrictions may apply during the spring break vacation period. Chaperoned groups are prohibited.

Children under 17 years old are not allowed in the fitness facility or spa tub without adult supervision.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 150.53 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 119 reviews

Portofino Island Resort, Pensacola Beach
Outstanding5.0 / 5
Perfect!
2 night romance trip
Portofino Island Resort, Pensacola Beach
Outstanding5.0 / 5
Beautiful resort
Wonderful family vacation. Everything we needed was at the resort. We made many great family memories.
4 night family trip
Portofino Island Resort, Pensacola Beach
Poor1.0 / 5
2 toilets clogged. The third, when lifted lid, was used but not flushed. Sand in bed under sheets. Burned out light bulb in master bath. At check-out, assessed an additional fee of $150.53 which I did not know of.
5 night family trip
Portofino Island Resort, Pensacola Beach
Fair2.0 / 5
Not so good this time.
My daughter and I live locally but like a "get away" occasionally. This was our second visit to Portofino and we were VERY disappointed, and as a "premier" member, I was especially disappointed. Our visit took place during the holiday season (between Christmas and New Years). The market shop was closed, the other restaurant was closed, the premier complimentary sunset cruise was not available, the safe in our room did not work, our Spa treatment appointments got cancelled and the batteries were dead in the main tv remote. I had to buy batteries at the Circle K and they were not cheap! When I called the front desk, I was told there was no general manager on duty and they did not know when they would be there. We should have stayed home. I can understand making renovations in the "off" season, but between Christmas and New Years????? The off season is the middle of January. Our first visit last May was wonderful, but they REALLY dropped the ball this time. We will not go back. Got no compensation for being guests with very little available to do on site........and they claim to have so many things to keep their guests occupied.
2 night family trip
Portofino Island Resort, Pensacola Beach
Excellent4.0 / 5
Beautiful resort with beautiful views
The room really lives up to it's moniker "sky home." We had a 2-bedroom, 2.5 bath resort apartment with a kitchen that was fully stocked with pots and cooking accessories. The unit was updated and looked very modern. It included a 6-person dining table plus seating for 4 at the bar, seating for 4 on the large balcony, and seating for 4 in the living room. One bedroom included a jacuzzi tub and separate shower. The floor to ceiling windows in the bedrooms and living room made for a beautiful view of the Gulf of Mexico. Everything in the unit was also extremely clean. The staff was very friendly and accommodating to all our needs. The downsides were that our refrigerator leaked whenever we used filtered water, we couldn't get the cable to work, and only 1 of the 3 DVD players in the unit worked. We dealt with it, but it was inconvenient. There are several amenities offered by the property, some at additional cost, such as beach umbrellas, bikes, scooters, etc. There are about 9 swimming pools on property, and a fitness center and spa. This was all very clean and modern. Free parking and wifi was definitely a bonus. One important thing to note though is that since units are individually owned, not everyone upgrades their units as nicely so the experience is really dependent on which unit you get.
5 night family trip

See all reviews

Portofino Island Resort, Pensacola Beach

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