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All properties in Torreon, Coahuila, Mexico
1 room, 2 adults

Crowne Plaza Torreon

4-star4 stars
Great for families

Good to know

  • Children's pool
  • Dry cleaning/laundry service
  • Free RV, bus, truck parking
  • Free WiFi
Boulevard Torreon Matamoros #4050, Torreon, COAH, 27260, Mexico

4-star hotel in Torreon with indoor pool and restaurant
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Dry cleaning/laundry service
    • Free RV, bus, truck parking
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Staff is very cordial, cleaning crew is excellent, comfortable bedding. Food is not good…Dec 15, 2020
  • Staff they’re very professional and very friendly also very clean place , we’re very much…Nov 12, 2020

Crowne Plaza Torreon

from £45
  • Standard Room
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Executive Room, 1 King Bed, Non Smoking
  • Executive Room, 2 Queen Beds, Non Smoking
  • Deluxe Room
  • Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

What’s around Crowne Plaza Torreon

Landmarks

  • Heart of Torreon
  • Revolucion Stadium - 32-minute walk
  • Torreon Urban Forest - 37-minute walk
  • Venustiano Carranza Forest Park - 39-minute walk
  • La Laguna Regional Museum - 40-minute walk
  • Revolutionary Museum - 2.5 mi / 4.1 km
  • Juarez Market - 3.7 mi / 5.9 km
  • Nazas Theater - 3.9 mi / 6.3 km

Getting around

  • Torreon, Coahuila (TRC-Fransicso Sarabia Intl.) 14-min drive
  • Free airport drop-off

At a glance

Key facts

Hotel size

  • This hotel has 193 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
  • Express check-in

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport drop-off from 6:00 AM to 8:00 AM

Parking

  • Free on-site self-parking

  • Free on-site motorhome/coach/lorry parking

  • Wheelchair-accessible parking on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Health club
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 15070
  • Conference space size (meters) - 1400
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers: 1
  • Year Built – 2004
  • Lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 27-inch plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Crowne Plaza Torreon’s small print

Also known as

  • Crowne Plaza Torreon Hotel
  • Crowne Plaza Torreon
  • Crowne Plaza Torreon Hotel
  • Crowne Plaza Torreon Torreon
  • Crowne Plaza Torreon Hotel Torreon
  • Crowne Plaza Torreon Torreon
  • Crowne Plaza Torreon Hotel Torreon

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Buffet breakfast is offered for an extra charge of MXN 235 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Torreon

  • Does Crowne Plaza Torreon offer free cancellation for a full refund?
    Yes, Crowne Plaza Torreon does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Torreon?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crowne Plaza Torreon?
    Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
  • Is there a pool at Crowne Plaza Torreon?
    Yes, there's an indoor pool and a children's pool.
  • Are pets allowed at Crowne Plaza Torreon?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Crowne Plaza Torreon?
    You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Express check-in is available.
  • Are there restaurants at or near Crowne Plaza Torreon?
    Yes, there's an on-site restaurant. Nearby restaurants include Gordy Mania (2 mi), Monoburger (2.3 mi) and Cangrejito Ocean Beach (2.4 mi).
  • Is an airport shuttle service offered by Crowne Plaza Torreon?
    Yes, a free shuttle to the airport is available from 6:00 AM to 8:00 AM on request.
  • What is there to do at Crowne Plaza Torreon and nearby?
    Crowne Plaza Torreon has an indoor pool and a 24-hour fitness centre, as well as a sauna.

Recent reviews

Superb 9.2 From 251 reviews

Very good 8.0
Over all my boyfriend and I were happy great service one one thing when we ask for a blow dryer and fridge they took long time to get it to the room my boyfriend had to called and requested again other that I’m was happy
us2 night trip
Exceptional 10.0
Great hotel with adecuate measures for Pandemic.
The hotel was in good condition and clean. They have antibacterial gel all over the place and rooms are sanitized before each guest arrival. Unfortunately, Due to the pandemic it was like a ghost hotel. I would guess there were no more than 10 rooms occupied. Pool and gym remain ocupo used due to COVID-19.
Eduardo J, mx2 night trip
Very good 8.0
A very nice hotel , nice buffet friendly service
us3 night trip
Exceptional 10.0
Es un buen lugar para descansar y pasarla bien, lo recomiendo mucho
mario, us1 night trip
Exceptional 10.0
Close to airport. Room service. Friendly staff. Close to industrial zone.
us1 night business trip
Exceptional 10.0
Amazing
Amazing the staff was great!
us1 night family trip
Good 6.0
Despite an excellent attendance by the staff, the property needs to be urgently renovated. The bathroom do not meet international standards. A full shower should replace the bathtub for instance. Big screen TV in the bedrooms with appropriate mini bar.
us2 night romance trip
Good 6.0
Well, a nice place in general - BUT - failed on the very basic level of the concept “bed & bath”. We only stayed 1 night, but upon rising, we discover the shower barely works - the shower handle is nearly seized up from mineral or whatever, won’t turn worth a darn, water just trickles out - then the tub drain is so plugged, that you are soon up to your shins in dirty water. We were in a hurry to get going - not in any mood to sit around waiting for maintenance to service the shower tub. So, despite other pleasant features - a Gail on that basic attribute. We reported it to the desk upon check-out - received the perfunctory apology. Buffet is lackluster - not really well patronized - poorly reviewed by others, as well. But in general - staff was pleasant, general ambience was good, rooms were comfortable for sleeping, parking abundant, location is good. Management needs to put attention to basic facility maintenance
us1 night family trip
Exceptional 10.0
People was awesome, clean rooms and bathrooms. Maybe it needs a little bit security
us1 night family trip
Very good 8.0
Very comfortable.
It was very pleasant 4 of 5 stars. Really well kept for age of hotel.
us6 night family trip

Crowne Plaza Torreon