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All properties in Mérida, Yucatán, Mexico

Hotel Unknown

3.5-star hotel in Mérida with outdoor pool and restaurant

  • Free continental breakfast and free WiFi
From
£74

Image gallery

  • Exterior
  • Exterior
  • Standard Room, 1 King Bed, Private Pool - Private pool
  • Standard Room, 1 King Bed, Private Pool - Private pool
  • Exterior
Exterior. Image 1 of 61.
1 / 61Exterior
559 Calle 53, Mérida, 97000, YUC, Mexico
8.0.Very good.
See 1 review

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser
  • Pool
  • Free WiFi
  • Pet-friendly
  • Air Conditioning

Property highlights

Main amenities

  • 20 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Spa services
  • 24-hour front desk

For families

  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Cable TV service

What’s around

  • In Mérida Centro
  • Santiago Park - 6-minute walk
  • Casa Frederick Catherwood - 6-minute walk
  • Merida English Library - 7-minute walk
  • Jose Peon Contreras Theater - 14-minute walk
  • Santa Ana Park - 15-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Private Pool
  • Standard Double Room, 2 Queen Beds
  • Standard Double Room, 2 Queen Beds, Private Pool
  • Premium Suite, 2 Bedrooms, Private Pool
  • Standard Room, 1 King Bed

What’s around

Landmarks

  • In Mérida Centro
  • Santiago Park - 6-minute walk
  • Casa Frederick Catherwood - 6-minute walk
  • Merida English Library - 7-minute walk
  • Jose Peon Contreras Theater - 14-minute walk
  • Santa Ana Park - 15-minute walk
  • Casino La Cima - 15-minute walk
  • Hidalgo Park - 16-minute walk
  • Zoological Park of Centenario - 16-minute walk
  • Municipal Palace of Merida - 16-minute walk
  • Plaza Grande - 17-minute walk

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) 9-min drive
map
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559 Calle 53, Mérida, 97000, YUC, Mexico

At a glance

Hotel size

  • This hotel has 20 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 2 per room
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge

Things to do

  • Outdoor pool
  • Spa services on site

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Designated smoking areas

Accessibility

  • Wheelchair-accessible path of travel

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • In-room massage available
  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Fees & policies

PetsPay at property

  • Pets are allowed for an extra charge of MXN 250 per pet, per stay
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

This property does not have lifts.

This property accepts Visa, Mastercard, American Express and cash.

This property is licensed under an applicable law.Property registration number FHA190725TS5

Also known as

  • Hotel Unknown Hotel
  • Hotel Unknown Mérida
  • Hotel Unknown Hotel Mérida

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Unknown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no on-site parking at Hotel Unknown.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.
  • Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of MXN 250 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant. Nearby restaurants include Lo Que Hay Cafe (8-min walk), Ave del Paraíso (9-min walk) and Mayan Pub (11-min walk).
  • No, this hotel doesn't have a casino, but Casino La Cima (15-min walk) and Diamonds Casino (9-min drive) are both nearby.
  • Hotel Unknown has an outdoor pool and spa services.
8.0.Very good.
  • 8.0.Very good

    El hotel no es mucho como lo pintan, es verdad que es una construcción antigua, la verdad la alberca en la habitación es más como una tina y no conviene por qué siempre está sucia, y uno pide que la limpie y lo hacen pero como está el árbol pues jamás podrá estar limpia y con muchas hojas al rededor lo que hace que haya hormigas y muchos mosquitos así que si pueden traigan su insecticida y un buen repelente de moscos. En la cama en la parte de atrás encontramos húmedad, telarañas, etc además de que el piso por tratar de conservarlo como el original pues se ve sucio, pero así es. Pregunten lo del desayuno, por qué solo incluye fruta y café y el costo varía depende que se apetezca los huevos al gusto $115. La comida es solo tipo italiana, la verdad la pizza y la pasta es muy rica pero se agradecería un poco de variedad y ya no hay servicio después de las 8 de la noche. Tirso uno de los camareros es súper amable , muy atento; en general todo el personal es muy atento y lo recomiendo, por qué es un lugar que da paz te aleja del agetreo de la ciudad o del lugar donde lo visites.

    6 night family trip, Jul 30, 2021

    Verified Expedia guest review

See 1 review