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All properties in Arona, Canary Islands, Spain
1 room, 2 adults

H10 Las Palmeras

4-star4 stars
Great for families

Good to know

  • Children's club
  • Children's pool
  • Supervised childcare/activities (surcharge)
  • Free WiFi
Avenida Rafael Puig, 28, Playa de las Americas, Arona, Tenerife, 38660, Spain

4-star beach resort with pool bar, near Playa de las Américas
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's club
    • Children's pool
    • Supervised childcare/activities (surcharge)
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • A typical Spanish 4 star with grumpy over worked reception staff, all the "normal" apply…Feb 27, 2020
  • Location and pool bar really good and all inclusive top shelf brands Sun beds to…Feb 11, 2020

H10 Las Palmeras

from £119
  • Double Room Single Use, Sea View
  • Double Room Single Use
  • Junior Suite (2 adults)
  • Junior Suite (2 adults + 1 child)
  • Double Room (Privilege)
  • Junior Suite (3 adults)
  • Double Room (2 Adults)
  • Double Room (3 Adults)
  • Double Room (2 Adults + 1 Child)
  • Double Room, Sea View (2 Adults)
  • Double Room, Sea View (3 Adults)
  • Double Room, Sea View (2 Adults + 1 Child)

What’s around H10 Las Palmeras

Landmarks

  • Las Vistas Beach - 18-minute walk
  • Siam Park - 23-minute walk
  • Los Cristianos Beach - 27-minute walk
  • Aqualand Costa Adeje - 32-minute walk
  • Fanabe Beach - 40-minute walk
  • Playa de las Américas - 3-minute walk
  • Veronicas Strip - 7-minute walk
  • Troya Beach - 9-minute walk

Getting around

  • Tenerife (TFS-Tenerife South) 18-min drive
  • La Gomera (GMZ) 114-min drive

At a glance

Key facts

Hotel size

  • This hotel has 519 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking (limited)

  • Free nearby parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 4
  • Bicycle rentals nearby
  • Golfing nearby
  • Pool sunloungers
  • Pool umbrellas
Working away
  • 24-hour business centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Lift
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

All inclusive

All-inclusive room rates at H10 Las Palmeras are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Taxes are included.
Food and beverages

  • Buffet meals, snacks and beverages included

Not included
  • Surcharge for premium or imported alcoholic beverages
  • Minibar
  • Room service
  • Airport transfers
  • Gratuities

Dining

Garoe Show cooking – This buffet restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

La Choza – This poolside bar only serves light fare. Guests can enjoy drinks at the bar.

Specchio Magico – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.

La Ballena – This restaurant specialises in Mediterranean cuisine and is located on the beach. Guests can enjoy drinks at the bar.

Sakura Teppanyaki – This restaurant specialises in Japanese cuisine and only serves dinner. Open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

H10 Las Palmeras’s small print

Also known as

  • H10 Las Palmeras Hotel Arona
  • H10 Las Palmeras Arona
  • H10 Las Palmeras Resort Arona
  • H10 Las Palmeras Arona
  • H10 Las Palmeras Resort
  • H10 Las Palmeras Resort Arona
  • H10 Las Palmeras Hotel
  • H10 Las Palmeras Arona
  • H10 Las Palmeras
  • H10 Las Palmeras Resort Arona
  • H10 Las Palmeras Arona
  • H10 Las Palmeras Resort
  • H10 Las Palmeras Resort Arona
  • H10 Las Palmeras Hotel

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests must contact this property in advance to reserve cots/infant beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

The property affirms that it adheres to the European Holiday Home Association (EHHA - Europe) sanitisation guidelines.

Optional extras

Late check-out can be arranged for an extra charge of EUR 30

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for H10 Las Palmeras

  • Does H10 Las Palmeras offer free cancellation for a full refund?
    Yes, H10 Las Palmeras does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at H10 Las Palmeras?
    Yes, there's free self parking. Parking spaces may be limited.
  • Is there a pool at H10 Las Palmeras?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at H10 Las Palmeras?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at H10 Las Palmeras?
    You can check in from 2:00 PM to anytime. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability).
  • Are there restaurants at or near H10 Las Palmeras?
    Yes, there are 3 on-site restaurants. Nearby restaurants include PJ's (1-min walk), Los Angeles (2-min walk) and Jags (3-min walk).

Recent reviews

Very good 8.2 From 167 reviews

Good 6.0
Disappointing Restaurant
Disappointed in Dining Room. Three times in 12 days waiters cleared my table including a full glass of wine and other personal paper when I was going to buffet for food. Queuing system to have paper filled in then signed before entering in evening very frustrating. Waiters rushed off their feet. Too many men in dark suites me thinks. Check in was slow . Food quality very variable from excellent to a roast beef joint that required a jack hammer to cut it
Raymond, gb12 night trip
Very good 8.0
Nice new year event!!!
Very nice stay during year end and new year. There are slot of acvities and events. Furthernore staffs are very friendly so helpful for family. Buffet is good and every day change menu. Drink including bottle of wine is reasonable. Pool is cooler to swim in this season. I want to back again soon. Best regards, Yasuo Oba
gb5 night family trip
Fair 4.0
Noisy H10
Appaling room - number 254- which is on top of the very large Irish Bar below - sliding doors in room wouldn't close so loud music and related street noise couldn't be muffled- street noise continued until 5am!
Kingsley, gb7 night family trip
Very good 8.0
Very pleasant and clean hotel right in the centre of everything, would definitely recommend! Only downside was member of staff on reception who checked us in was very rude and unsure of what she was doing, but based on the rest of the service we soon got over this.
gb4 night trip
Good 6.0
Had to wake up every morning at 8 just to be able to get a seat by the pool not enough sun bed space at all. All members of staff were lovely and I cannot stress how friendly they was. However, it was VERY short staffed. There would be one member of staff taking all the orders! I waited 30 mins to be served before we got fed up an left! As a fussy eater I did not enjoy the food however that’s not to say others would. Fresh cooked meats was always available. We ate our tea out every night and dinner but we enjoyed the breakfast. The hotel was spotless it’s just a shame it’s let down by slow service and lack of pool space. Milkies coffe shop in the hotel is AMAZING. Although they do need more staff working there as it’s very popular, fills up really quickly an sometimes there is only 1 member of staff taking and making the orders
Sarah, gb10 night trip
Fair 4.0
Uncomfortable
Few things to know. If you like going out, the location is fabulous because it’s within a 5 minute walk to clubs and bars. However, the beach in the photo is not the one behind it. That is a rock beach and is pretty unusable. The bed was the hardiest we have ever slept on and the linens were rough. And the floor was always dirty because it’s tile so everything sticks to you. The staff is very polite. However there is no disclosure anywhere or by anyone that if you purchase half board, that water isn’t even included in the meal and you will be billed at the end of your stay. I don’t like that this information is nowhere to be found or told to you when you check in. The saving grace was the fun you have while in Tenerife
gb10 night family trip
Exceptional 10.0
Great Hotel and Service
Fabulous Hotel, plenty to do with lots of choice and variety (food, drinks, pool etc)
Andrew, gb7 night romance trip
Good 6.0
Going down hill fast
Having stayed at this hotel in several occasions we were again looking forwArd to it but sadly it seems to be going down hill. We were half board and what a waste of money that was as we ate out on 5 of the 7 night as the food was sadly shocking, a huge disappointment when food plays a large part of any holiday, room only if we go again, breakfast was even dreadful
John, gb7 night family trip
Poor 2.0
Noisy room and rude staff
We booked to stay here for 6 nights for our babymoon hoping that 4 star and a bit of luxury would allow us to relax and unwind. We arrived mid evening to a fairly straight forward check in process although we were immediately worried as there was hoards of people in the street outside the hotel at a st Patrick’s Day party happening in the Irish bar next door. We were given our room number, (and very little instruction of how to find the room or how to find any restaurants in the hotel) Immediately upon entering our room we realised it was in the basement with a small brick wall and a fence for a view, leading directly onto the street behind which was full of party goers. At 7.30pm the room was already very noisy from the party. The room itself was dated and grubby but the beds seemed clean. We immediately went back to reception and asked to move rooms - we were told the hotel was full, although rooms still appeared available to book on various sites online. In short we went to reception 4 times to complain about the noise and each time we were treated like pests and fobbed off and told to go away. The noise was so bad we could hear every word of every song playing next door which stopped at 5.30am. We then woke to hammers and drills at 8am! The manager was friendly and helpful when we asked to leave but was beaten down by the unfriendly, rude Sandra in reservations who made us feel very unwelcome and upset. I would not recommend this hotel! Avoid!!!
Gillian, gb6 night romance trip
Very good 8.0
This is a really nice hotel. I had booked a sea view and when I arrived I was given a room with a glimpse of the sea. I asked reception if i could be moved and the next day I was given a room on the 6th floor with a good sea view. unfortunately , the weather was really bad so didn't have much chance to use the pool . I was really pleased to find I could get so many english channels on the tv in my room , helped pass the time in the rain.
gillian, gb7 night trip

H10 Las Palmeras

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