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All properties in Krakow, Lesser Poland Voivodeship, Poland
1 room, 2 adults

Sheraton Grand Krakow

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • WiFi (surcharge)
  • Billiards or pool table
Ul. Powisle 7, Krakow, Lesser Poland, 31-101, Poland

Riverfront hotel with 3 restaurants, near STU Theatre
  • Free WiFi in the lobby
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • WiFi (surcharge)
    • Billiards or pool table
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great check in experience. Excellent location. Very helpful and attentive staff.Feb 21, 2020
  • A great hotel to stay and explore Kraków, staff are friendly and helpful.Feb 17, 2020

Sheraton Grand Krakow

from £102
  • Deluxe Room, 1 King Bed, Non Smoking, View
  • Grand Room, 1 King Bed, Non Smoking, View (Wawel or Vistula view)
  • Club Room, 1 King Bed, Non Smoking
  • Deluxe Suite, 1 Bedroom, Non Smoking
  • Club Room, 1 Double Bed, Non Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Grand Room, 2 Single Beds, Non Smoking

What’s around Sheraton Grand Krakow

Landmarks

  • In City Centre
  • Dragon's Den - 6-min walk
  • STU Theatre - 5-min walk
  • Smok Wawelski Statue - 5-min walk
  • Stained Glass Museum - 5-min walk
  • Planty Park - 6-min walk
  • Krakow Philharmonic - 6-min walk
  • Crown Treasury and Armoury - 9-min walk

Getting around

  • Krakow (KRK-John Paul II - Balice) 16-min drive
  • Krakow Glowny Station 24-min walk
  • Wieliczka Station 13-min drive
  • Krakow Lobzow Station 13-min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 232 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets stay free (dogs and cats only)

  • 2 per room (up to 55 lbs)

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station shuttle *

Parking

  • Self-parking* on site

  • Electric car charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Free bicycles on site
  • Golfing nearby
  • Billiards or pool table
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5382
  • Conference space size (meters) - 500
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2004
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Lever door handles
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Italian
  • Polish
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Olive – This fine-dining restaurant serves breakfast, lunch and dinner.

SomePlace Else Sports Bar – Overlooking the garden, this theme restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Sheraton Grand Krakow’s small print

Also known as

  • Sheraton Grand Krakow Hotel
  • Sheraton Hotel
  • Sheraton Grand Krakow Krakow
  • Sheraton
  • Sheraton Grand Krakow Hotel Krakow
  • Sheraton Hotel Krakow
  • Sheraton Grand Krakow Krakow
  • Sheraton Grand Krakow Hotel Krakow

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitiser.

The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self-parking costs PLN 100 per night with in/out privileges

Rollaway beds are available for PLN 183.6 per night

Full breakfast is offered for an extra charge of PLN 99 for adults and PLN 47.50 for children (approximately)

Pets are allowed for an extra charge

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one way)

WiFi is available in guestrooms for PLN 45 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for PLN 45 per 24-hour period (rates may vary)

Train station pick-up and train station drop-off service is offered for an extra charge.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Grand Krakow

  • Does Sheraton Grand Krakow offer free cancellation for a full refund?
    Yes, Sheraton Grand Krakow does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Grand Krakow?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Grand Krakow?
    Yes. Self-parking costs PLN 100 per night. Electric car charging is available.
  • Is there a pool at Sheraton Grand Krakow?
    Yes, there's an indoor pool.
  • Are pets allowed at Sheraton Grand Krakow?
    Yes, cats and dogs stay free, with a limit of 2 per room and maximum weight of 25 kg per pet. A pet fee will be charged. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Sheraton Grand Krakow?
    You can check in from 3:00 PM to midnight. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Sheraton Grand Krakow?
    Yes, there are 3 on-site restaurants, featuring al fresco dining, international cuisine and garden views. Nearby restaurants include Big Hat of Coffee (4-min walk), Napnapcafe (5-min walk) and Gossip (5-min walk).
  • Is an airport shuttle service offered by Sheraton Grand Krakow?
    Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one way.
  • What is there to do near Sheraton Grand Krakow?
    Recommended spots to visit include STU Theatre (5-min walk) and Smok Wawelski Statue (5-min walk), along with Stained Glass Museum (5-min walk) and Planty Park (6-min walk).

Recent reviews

Superb 9.2 From 497 reviews

Exceptional 10.0
Fantastic Hotel in Krakow
Beautiful hotel in a great location for exploring Krakow. Truely a 5 star hotel with an excellent buffet breakfast.
Gillian, gb4 night trip
Exceptional 10.0
Wonderful experience to stay here to enjoy Kraków
Long weekend with friends to enjoy the Christmas Markets and also visit Auschwitz. The hotel was perfectly positioned and a small 10 minute walk to the centre. The staff were extremely helpful and friendly and I would definitely recommend the hotel for value, position and their staff.
Neil, gb2 night trip with friends
Exceptional 10.0
Krakow 4 nighter
Great location. Great service.
Steve, gb4 night family trip
Exceptional 10.0
SUPERBSHERATONKRAK1
BRILLIANT! THE HOTEL IS NEAR THE CASTLE AND YATCH’S.
James, gb1 night business trip
Exceptional 10.0
Excellent hotel
Excellent hotel with all the amenities and only a short walk to the town.
gb2 night trip with friends
Exceptional 10.0
Krakow stay
Business trip for 2 nights
Tim, gb2 night business trip
Exceptional 10.0
40th birthday weekend break
Beautiful city, excellent hotel. Cant wait to return
Richard, gb3 night romance trip

Sheraton Grand Krakow

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