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Sheraton Grand Krakow

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In the heart of Krakow, Sheraton Grand Krakow offers a luxurious retreat with a rooftop terrace and garden. Unwind in the sauna or indulge in spa treatments like hot stone massages, then enjoy a meal at Anima restaurant. With high-speed WiFi, dry cleaning services, and helpful staff praised by previous guests.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Self parking
  • Room service
  • Spa services
  • Business centre
  • Meeting rooms

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The current price is £173
includes taxes & fees
28 Jun - 29 Jun

Why we love this property

Work meets relaxation
Located in the city centre, this hotel offers a business centre with meeting rooms. After work, guests can enjoy spa services, massages, and a sauna.
Flavourful feasts
Culinary adventures await at this hotel's restaurant and bar. Full breakfast includes vegetarian and vegan options for a perfect morning start.
Relaxation haven
This hotel's spa offers body scrubs, facials, and diverse massage services. A sauna, garden, and 24-hour health club complete the perfect wellness retreat.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(29 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed (View)

8.6 out of 10
Excellent
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Studio, 1 King Bed

Club Studio, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Club Studio, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Royal Suite, 1 Double Bed

Royal Suite, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Royal Suite, 1 Double Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds (View)

9.0 out of 10
Wonderful
(17 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Room, 2 Single Beds (View)

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds (View)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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9.6 out of 10, Exceptional, 1,005 reviews
The price is £166
includes taxes & fees
15 Jun - 16 Jun
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About the area

Map
Ul. Powisle 7, Kraków, Lesser Poland, 31-101

What's nearby

  • Planty Park - 3 min walk - 0.3 km
  • Wawel Cathedral - 3 min walk - 0.3 km
  • Royal Road - 5 min walk - 0.4 km
  • Wawel Castle - 8 min walk - 0.7 km
  • Main Market Square - 9 min walk - 0.8 km

Getting around

  • Kraków (KRK-John Paul II - Balice) - 27 min drive
  • Turowicza Station - 6 min drive
  • Kraków Zakliki Station - 12 min drive
  • Kraków Łobzów Station - 13 min drive
  • Airport pickup service
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Kult Cafe - ‬4 min walk
  • ‪KaffeBageri Stockholm - ‬4 min walk
  • ‪KROMA - ‬3 min walk
  • ‪Liberty Cafe - ‬3 min walk
  • ‪Restauracja Pod Smoczą Jamą - ‬2 min walk

About this property

Sheraton Grand Krakow

  • Sheraton Grand Krakow features a rooftop terrace and puts you within a five-minute walk of Planty Park and Smok Wawelski Statue. Guests can indulge in deep-tissue massages, facials or body scrubs, and Anima serves breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour health club. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 230 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 17 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • On-site self-parking (PLN 125 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport pick-up (available 24 hours)*
    • Train station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (late night)
  • Water dispenser

What to do

  • Pool table
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (5382 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fireplace at reception
  • Television in common areas
  • 24-hour health club
  • An indoor pool
  • Spa services
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 112
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 84
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

Anima – This theme restaurant serves breakfast, lunch and dinner.
SomePlace Else Sports Bar – Overlooking the garden, this sports bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Roof Top Terrace – This restaurant specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately PLN 122 for adults and PLN 61 for children
  • Airport shuttle service is offered for an extra charge of PLN 160 per vehicle. Maximum occupancy 3
  • Train station pick-up and train station drop-off services are offered for an extra charge

Children & extra beds

  • Rollaway beds are available for PLN 222.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100.00 per accommodation, per night, plus a one-off cleaning fee of PLN 215

Parking

  • Self-parking costs PLN 125 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Krakow Sheraton
Hotel Sheraton Krakow
Krakow Hotel Sheraton
Krakow Sheraton Hotel
Sheraton Hotel Krakow
Sheraton Grand Krakow Hotel
Sheraton Grand Krakow Kraków
Sheraton Grand Krakow Hotel Kraków

Frequently asked questions

Does Sheraton Grand Krakow offer free cancellation for a full refund?

Yes, Sheraton Grand Krakow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Grand Krakow?

Yes, there's an indoor pool.

Are pets allowed at Sheraton Grand Krakow?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 17 kg per pet. There's a charge of PLN 100.00 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sheraton Grand Krakow?

Yes. Self-parking costs PLN 125 per night. Electric car charging is available.

Is an airport shuttle service offered by Sheraton Grand Krakow?

Yes, a shuttle from the airport to the hotel is available. The charge is PLN 160 per vehicle.

What are the check-in and check-out times at Sheraton Grand Krakow?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Sheraton Grand Krakow and nearby?

Sheraton Grand Krakow has an indoor pool and a 24-hour health club, as well as a sauna and a garden.

Are there restaurants at or near Sheraton Grand Krakow?

Yes, Anima offers al fresco dining, international cuisine and garden views.

What's the area around Sheraton Grand Krakow like?

Sheraton Grand Krakow is located by the river in Kraków City Centre, a short 11-minute walk from Main Market Square and 5 minutes' walk from Royal Road.

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Reviews

Sheraton Grand Krakow Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were excellent with a wide variety to suit every appetite. (14 reviews)
  • The spa area was very nice and well maintained. (4 reviews)
  • The pool, sauna, and jacuzzi were spotless and well maintained. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
River
Food
Old town
Public sauna
Restaurant
View

Reviews

Verified

10/10 Exceptional

The staff team were very helpful and the breakfast was amazingly delicious
Hadi, 3-night trip
Verified

10/10 Exceptional

Great location, helpful staff, nice restaurants with good food. Rooms were very clean and quiet.
Julie, 3-night trip
Verified

10/10 Exceptional

Great hotel — clean, comfortable, and very friendly staff.
Marek, 7-night trip
Verified

10/10 Exceptional

I took an uber so I am not sure about parking. The hotel is conveniently located near shops and great sites. The staff is amazing and the facility is clean and comfy. I will visit again
Tangenik, 1-night trip
Verified

10/10 Exceptional

Loved this hotel, great room, great service and great food.
Brian, 6-night trip
Verified

10/10 Exceptional

Very kind and warm staff! Comfortable stay and health spa benefits are nice to have!
Mayank, 3-night trip
Verified

10/10 Exceptional

Hotel perfect for a city break, 10 minutes walk to the old town, hotel itself came with all the expectations of 5 star, impeccable service, deluxe double room was spotless with everything you needed for a pleasant stay, quality bed as expected from Sheraton hotels. Breakfast was excellent. Hotel had a small pool, sauna and jacuzzi which were spotless and well maintained Would stay again !
Emma, 3-night trip
Verified

10/10 Exceptional

Room was nice, clean and spacious. Staff were super friendly and welcoming. Pool and spa area was very nice.
Lee, 3-night trip
Verified

10/10 Exceptional

Very friendly staff and prompt service. Hotel is in an ideal location of krakow
Joeri, 1-night trip
Verified

10/10 Exceptional

The room was fantastic and the location was super convenient to get to all the best places Krakow has to offer. Would absolutely stay again!
Sarah, 4-night trip
Verified

10/10 Exceptional

Spacious, clean, and very comfortable rooms! The service is always five stars.
Jennifer, 1-night trip
Verified

10/10 Exceptional

The hospitality of the staff and location
Chandrani, 6-night trip
Verified

10/10 Exceptional

Great hotel, great food and very friendly and helpful staff.
Dave, 12-night trip
Verified

10/10 Exceptional

Quiet place with charming staff.
frederic, 5-night trip
Verified

10/10 Exceptional

Excellent

Excellent stay and friendly / helpful staff
6-night trip
Verified

10/10 Exceptional

Extremely comfortable, clean and well located. Great food and staff!
Varun, 3-night trip
Verified

10/10 Exceptional

All as per the review, just a very relaxing place to be with good friendly staff
Trevor, 4-night trip
Verified

10/10 Exceptional

amazing staff, very helpfull, very clean rooms and warm atmosfer
Maciej, 2-night trip
Verified

10/10 Exceptional

Great location and service
Darek, 6-night trip
Verified

8/10 Very good

Staff is welcoming and helpful. Breakfast had a good variety to fulfill everyone’s preference. The standard room was a
Anna, 5-night trip
Verified

10/10 Exceptional

Phenomenal staff, especially both hostesses that were working in the ground floor restaurant during the evening. (Maria and another lady that I unfortunately don't know the name)
Tiago, 3-night trip
Verified

8/10 Very good

Good location to visit the old town
Klaus, 1-night trip
Verified

10/10 Exceptional

The staff was nice and courteous. Overall the hotel excellent.
Noel, 1-night trip
Verified

8/10 Very good

Grest location to visit the old town
Klaus, 1-night trip
Verified

10/10 Exceptional

We really enjoyed our stay - we asked for breakfast to take away a we had an early excursion booked and it was huge, basically a breakfast and lunch. Staff were so nice and couldn’t have been more helpful
Ben George, 3-night trip