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1 room, 2 adults

Urban

5-star5 stars
Carrera San Jeronimo 34, Madrid, Madrid, 28014, Spain

Luxury hotel with 3 restaurants, near Puerta del Sol
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,455 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
WiFi
Good internet service
Bar
Bar is awesome
Pool
Pool should be renewed

Urban

from £153
  • Superior Room
  • Duplex, 1 Queen Bed
  • Junior Suite
  • Suite

What’s around Urban

Top spots nearby

Recommended by this property

  • Puerta del Sol (5-minute walk)
  • Plaza de Cibeles (5-minute walk)
  • Prado Museum (6-minute walk)
  • Plaza Mayor (8-minute walk)
  • Puerta de Alcala (9-minute walk)
  • Museo Nacional Centro de Arte Reina Sofia (9-minute walk)
  • Royal Palace (12-minute walk)
  • El Retiro Park (12-minute walk)
  • Plaza de España (14-minute walk)
  • Santiago Bernabeu Stadium (38-minute walk)

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 17-min drive
  • Madrid Recoletos Station 15-min walk
  • Madrid Atocha Station 18-min walk
  • Atocha Cercanías Station 19-min walk
  • Sevilla Station 3-min walk
  • Sol Station 5-min walk
  • Anton Martin Station 6-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 96 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Up to 33 lb

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
  • Pool sunloungers
Working away
  • Business centre
  • Conference space size (feet) - 3240
  • Conference space size (meters) - 301
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2005
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

CEBO – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.

Glass Mar – This tapas bar specialises in Mediterranean cuisine. Open selected days.

Urban’s small print

Also known as

  • Urban Hotel Madrid
  • Urban Hotel
  • Urban Madrid
  • Madrid Urban Hotel
  • Hotel Urban Madrid
  • Urban Hotel
  • Urban Madrid
  • Urban Hotel Madrid

Policies

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

  • The seasonal pool is open from June to September.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival on the number on the booking confirmation.

    Optional extras

    Self-parking costs EUR 27 per night

    Breakfast is offered for an extra charge of EUR 26 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of EUR 33 per pet, per night

    Airport shuttle service is offered for an extra charge of EUR 90 per vehicle (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Exceptional 9.4 From 391 reviews

    Exceptional 10.0
    The staff here are amazing!
    The staff (in particular Jorge) at the Urban could not do enough to help and advise us during our 3 night stay. The rooms and roof terrace were lovely and the location was fantastic for exploring Madrid - there was never any need to use the Metro because we could walk everywhere. The food was expensive in the hotel so we chose to eat breakfast, lunch and dinner in some of the many cafés and restaurants just nearby. I would definitely stay here again.
    Joanne, gb3 night family trip
    Exceptional 10.0
    Fabulous
    Stayed 4 nights in this fantastic hotel for our city break. Room was excellent, roof terrace and small pool was very welcomed. We didn't eat here as Madrid has so much to offer
    Richard, gbRomance trip
    Exceptional 10.0
    Chic hotel
    Beautiful hotel with very pleasant helpful staff. Great location and high class roof terrace bar. Would highly recommend
    gb3 night romance trip
    Exceptional 10.0
    Excellent hotel, great service, fantastic comfortable duplex rooms & great rooftop bar & pool
    Mark, gb5 night romance trip
    Fair 4.0
    Disappointing experience this time!
    Urban has always been one of my two favorites in Madrid. It was not as I expected this time...30 degrees and the roff top pool and terrace not open!!! Main reason for picking them instead of One&Only. The service level also dropped except for the Doormen who are top class.
    Morten Holm, gb3 night business trip

    Urban

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