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All properties in New Orleans, Louisiana, United States of America
1 room, 2 adults

Hilton Garden Inn New Orleans French Quarter/CBD

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
821 Gravier St, New Orleans, LA, 70130, United States of America

3.5-star hotel with outdoor pool, near Saenger Theatre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
Breakfast
Breakfast is average

Hilton Garden Inn New Orleans French Quarter/CBD

from £116
  • Suite, 1 Bedroom
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 2 Queen Beds
  • Room, 1 King Bed
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible (Hearing)
  • Room, 1 King Bed, Accessible (Hearing)
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Suite, 1 King Bed, Accessible (Hearing)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed (Drinks & Snacks)

What’s around Hilton Garden Inn New Orleans French Quarter/CBD

Top spots nearby

Recommended by this property

  • Saenger Theatre (5-minute walk)
  • Lafayette Square (5-minute walk)
  • Audubon Insectarium (5-minute walk)
  • Audubon Aquarium of the Americas (8-minute walk)
  • Mercedes-Benz Superdome (9-minute walk)
  • Preservation Hall (9-minute walk)
  • National World War II Museum (9-minute walk)
  • French Market (12-minute walk)
  • Ernest N. Morial Convention Center (15-minute walk)

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) 24-min drive
  • New Orleans Union Passenger Terminal 15-min walk

At a glance

Key facts

Hotel size

  • This hotel has 155 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
The hotel reception is located on the 11th floor and can be accessed by taking the elevators from the street level.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sunloungers
  • 24-hour fitness facilities
  • Fitness classes on site
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Business centre
  • Conference space size (feet) - 1994
  • Conference space size (meters) - 185
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter
Facilities
  • Year Built – 2004
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay films
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Hilton Garden Inn New Orleans French Quarter/CBD’s small print

Also known as

  • Hilton Garden Inn New Orleans French Quarter/CBD Hotel
  • Hilton Garden Inn Cbd
  • Hilton Garden Inn New Orleans French Quarter/CBD Hotel
  • Hilton Garden Inn New Orleans French Quarter/CBD New Orleans
  • Hilton Garden Inn French Quarter/CBD Hotel
  • Hilton Garden Inn New Orleans French Quarter/CBD
  • Hilton Garden Inn French Quarter/CBD
  • Hilton Garden Inn Cbd
  • Hilton Garden Inn New Orleans French Quarter/CBD Hotel
  • Hilton Garden Inn New Orleans French Quarter/CBD New Orleans
  • Hilton Garden Inn New Orleans French Quarter/CBD
  • Hilton Garden Inn New Orleans French Quarter/CBD Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs USD 38 per night with in/out privileges

Rollaway beds are available for USD 25.0 per night

Full breakfast is offered for an extra charge of USD 14.95 for adults and USD 6.95 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8.2 From 214 reviews

Exceptional 10.0
Excellent place to stay
Elizabeth, us5 night business trip
Poor 2.0
It was cheaper to book direct with Hilton than using hotel.com besides if you book with Hotels.com you don’t get points or any Hilton Rewards. Checking is at 4pm never before and checkout is 11 am...: what kind stay is that? I will think twice before using hotes.com again
Fabio, us2 night trip
Poor 2.0
No Hilton Promise Here
We were able to check in 3 hours early which was great. Get to our room & our shower was clogged. Maintenance came & fixed the clog, but the shower was leaking & running for the entire stay. There were stains on the lampshades, curtains, paper scraps under the bed & grime on another lamp. Worse, was there was make up & stains on the comforters! In addition, we were 4 women in a room & was only given 3 sets of towels & each queen bed only had 3 pillows. When I asked for 2 more pillows & towels I was told that when the hotel is “fully booked” rooms are only given sets of 3. This was definitely NOT listed in the fine print. The next day when we needed fresh towels I called to ask for more & was never given any until late at night after having to dry off with hand towels before leaving for dinner. Upon checkout I was asked how my stay was & explained my unhappiness with the hotel & was told “well, you booked through a third party” meaning hotels.com. I was given a card to call the ‘assistant’ guest services manager. I guess if I had booked through Hilton itself I would be deserving of that Hilton promise ... a sufficient amount of towels, pillows, a clean room & the actual guest services manager if there was a problem. The only good thing about this hotel is the location and a guest service gentleman named King. He was absolutely fabulous, very friendly & gave us great recommendations for our girls trip. After this experience, I would not book to stay in a Hilton hotel again.
Casey, us3 night trip with friends
Fair 4.0
The room had a smell and it was really noisy
Michael, us2 night romance trip
Good 6.0
I loved the hotel, location, and the staff members were all excellent. The ONLY reason I didn't give an excellent overall rating is because I chose this hotel primarily because of the pool - I had narrowed my search down to 3 hotels and the deciding factor was the rooftop pool at this hotel. However, the pool was closed all 5 days of my stay.
Rebecca, us4 night family trip

Hilton Garden Inn New Orleans French Quarter/CBD

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