Hilton Garden Inn New Orleans French Quarter/CBD

Photo gallery for Hilton Garden Inn New Orleans French Quarter/CBD

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Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Hilton Garden Inn New Orleans French Quarter/CBD

Hilton Garden Inn New Orleans French Quarter/CBD

3.5 star property
3.5-star hotel with outdoor pool, near Saenger Theatre

7.8/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
821 Gravier St, New Orleans, LA, 70130
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • Car hire on site
For families
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

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About this area

What's nearby

  • In New Orleans Central Business District
  • Canal Street - 3 min walk
  • Bourbon Street - 4 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Mercedes-Benz Superdome - 12 min walk
  • Jackson Square - 14 min walk
  • National World War II Museum - 16 min walk
  • Smoothie King Center - 16 min walk
  • Cafe Du Monde - 17 min walk
  • Ernest N. Morial Convention Center - 23 min walk
  • Port of New Orleans - 28 min walk

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive
  • New Orleans Union Passenger Terminal - 15 min walk

About this property

Hilton Garden Inn New Orleans French Quarter/CBD

Hilton Garden Inn New Orleans French Quarter/CBD features a rooftop terrace and puts you within a five-minute walk of Canal Street and Bourbon Street. After a workout at the 24-hour fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An outdoor pool and a terrace are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 155 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 4 PM until 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (USD 40 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Fitness classes
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (1994 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Close-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • Flat-screen television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 14.95 for adults and USD 6.95 for children (approximately)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Valet parking costs USD 40 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

French Quarter/CBD
Hilton Garden Inn French Quarter/CBD
Hilton Garden Inn French Quarter/CBD Hotel
Hilton Garden Inn French Quarter/CBD Hotel New Orleans
Hilton Garden Inn French Quarter/CBD New Orleans
Hilton Garden Inn New Orleans
Hilton Garden Inn New Orleans French
Hilton Garden Inn New Orleans French Quarter/CBD
Hilton Garden Inn New Orleans French Quarter/CBD Hotel
Hilton Garden Inn Cbd
Hilton Garden Inn New Orleans French Quarter/CBD Hotel
Hilton Garden Inn New Orleans French Quarter/CBD New Orleans

Frequently asked questions

Overall score and ratings

7.8

Good

8.3/10

Cleanliness

8.3/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Very good

Lazaro, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Judith, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ernesto, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cecilia, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Service from hell
The air conditioning kept going out we had to move to another room. The room we moved to was half clean had to have Housekeeping to come back to vacuum the floor. We ran out of toilet tissue it took them two just to bring some to the room😡
Janavia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Telica, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Pretty decent
Jenay, 1-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Ashton, 1-night trip
Verified Hotels.com guest review