Mercure Bergamo Centro Palazzo Dolci

Property class: 4
Pet-friendly Bergamo hotel with bar/lounge, connected to the convention centre

Choose dates to view prices

Mercure Bergamo Centro Palazzo Dolci puts you within a 15-minute drive of Leolandia. You can be pampered with spa services, then unwind with a drink at the bar/lounge. Other features include a fitness centre and a snack bar/deli. Fellow travellers say great things about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Fitness centre
  • Bar/lounge
  • Room service
  • Spa services
  • Shopping centre shuttle
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is £96
includes taxes & fees
2 Nov - 3 Nov

Why we love this property

Work and play balance
This hotel is located in the city center's entertainment district. Rooms feature computer stations. Guests can enjoy the spa, gym, and free manager's reception.
Dietary delights
The hotel bar serves full breakfast with vegan and vegetarian options. Herbivore-friendly menus cater to diverse diets, ensuring a satisfying start to the day.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Privilege, Double Room, 1 Double Bed

A hotel room with a bed, a desk with a computer, a chair, a telephone, and a wall-mounted TV.

Privilege, Double Room, 1 Double Bed

8.4 out of 10
Very good
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Twin Room, 2 Single Beds

Room

Privilege, Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a large bed, two bedside tables, a nightstand, and a wall-mounted lamp.

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(37 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

A hotel room with a large bed, a red chair, a painting on the wall, and a door to the right.

Standard Room, 1 Single Bed

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

A hotel room with a bed, a desk with a chair, a small table, and a lamp.

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Viale Papa Giovanni Xxiii 100, Bergamo, BG, 24121

What's nearby

  • Centro Congressi Giovanni XXIII - 1 min walk - 0.0 km
  • Largo Porta Nuova - 5 min walk - 0.4 km
  • Piazza Matteotti - 5 min walk - 0.4 km
  • Via XX Settembre - 8 min walk - 0.7 km
  • Piazza Vecchia - 10 min drive - 3.2 km

Getting around

  • Bergamo Orio al Serio Airport (BGY) - 19 min drive
  • Linate Airport (LIN) - 37 min drive
  • Bergamo Station - 3 min walk
  • Stezzano Station - 6 min drive
  • Bergamo Alta Funicular - 15 min walk
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪L'antica Pizzeria Da Michele - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Bar Escondido - ‬1 min walk
  • ‪King Istambul - ‬4 min walk
  • ‪Miyabi - ‬3 min walk

About this property

Mercure Bergamo Centro Palazzo Dolci

  • Mercure Bergamo Centro Palazzo Dolci puts you within a 15-minute drive of Leolandia. You can be pampered with spa services, then unwind with a drink at the bar/lounge. Other features include a fitness centre and a snack bar/deli. Fellow travellers say great things about the helpful staff.

At a glance

Hotel size

    • 88 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
    • Off-site parking within 33 ft (EUR 15 per day)
    • Street parking available

Off-site

    • Shopping centre shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Golf lessons nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 1800
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Adjacent to a golf course
  • Bicycle parking
  • Spa services
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting

Accessibility

  • Lift
  • Lift door width (centimetres): 100

Room amenities

Be entertained

  • 26-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Bulk dispenser for toiletries
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

L'Accademia – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 7.00 per cent will be charged

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 9.90 per person
  • Shopping centre shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 20.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 13 per pet, per night

Parking

  • Parking is available nearby and costs EUR 15 per day (33 ft away)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 10 October until 31 March.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

This property has received its official star rating from the local rating authority.

Also known as

Bergamo Palazzo
Bergamo Palazzo Dolci Mercure
Mercure Bergamo Palazzo
Mercure Bergamo Palazzo Dolci
Mercure Palazzo Bergamo
Mercure Palazzo Dolci
Mercure Palazzo Dolci Hotel
Mercure Palazzo Dolci Hotel Bergamo
Palazzo Dolci
Palazzo Dolci Mercure Bergamo
Accor Bergamo Palazzo Dolci
Mercure Bergamo Palazzo Dolci Hotel Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci
Mercure Centro Palazzo Dolci
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel Bergamo

Frequently asked questions

Does Mercure Bergamo Centro Palazzo Dolci offer free cancellation for a full refund?

Yes, Mercure Bergamo Centro Palazzo Dolci does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Bergamo Centro Palazzo Dolci?

Yes, pets are welcome. There's a charge of EUR 13 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Mercure Bergamo Centro Palazzo Dolci?

No, unfortunately. However, there's street parking available.

What are the check-in and check-out times at Mercure Bergamo Centro Palazzo Dolci?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at Mercure Bergamo Centro Palazzo Dolci and nearby?

Mercure Bergamo Centro Palazzo Dolci has a fitness centre and spa services.

What's the area around Mercure Bergamo Centro Palazzo Dolci like?

Mercure Bergamo Centro Palazzo Dolci is in Stazione, a short 3-minute walk from Bergamo Station and 4 minutes' walk from Largo Porta Nuova.

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Reviews

Mercure Bergamo Centro Palazzo Dolci Reviews

8.4

Very good

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for being good, excellent, and varied with a wide selection of options. (45 reviews)
  • The hotel's restaurant offers a great breakfast with a variety of options and a pleasant eating area. (16 reviews)
  • The hotel is conveniently located on the airport bus route making it easy to get from the airport. (7 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Breakfast
Location
Service staff
Train station
Restaurant
Cities
Bathroom
Lobby
View

Reviews

Verified review

10/10 Exceptional

Really good quick stay Big comfy room Big tv with all the apps Good location too
Verified review

8/10 Very good

Perfect location for bus and train travel, clean room with soundproof windows. Decent breakfast selection.
Verified review

10/10 Exceptional

Good hotel in the stick city centre and close to the main train station Well renowned and comfortable for a good stay while visiting bergamo
Verified review

10/10 Exceptional

Love the location and room. It is close, walking distance, to everything and everywhere For 15 Euros a day you have indoors parking, next door And breakfast was great I will recomend it
Verified review

10/10 Exceptional

Great room, excellent breakfast and very friendly staff!
Verified review

10/10 Exceptional

Staff were very friendly and it has a gym. The location is perfect, too.
Verified review

10/10 Exceptional

Great location, very clean and lovely room, friendly staff
Verified review

8/10 Very good

The hotel room was nice and clean. Disappointing that there were paper cups and wooden stirrers in the room, not real mugs and spoons!
Verified review

8/10 Very good

Very convenient location. 3min walk from train station. Pretty good breakfast, omelet, sausage, bacon, many desserts. Room was pretty spacious, bathroom the same. Nice shower.
Verified review

10/10 Exceptional

Great location, clean, comfortable room and good breakfast selection
Verified review

6/10 Good

Hotel is in a great location relative to the train station. Staff were very nice and helpful. Room was disappointing with the toilet seat broken, faucet handle completely came off and no towels in the room.
Verified review

10/10 Exceptional

Good location. Good breakfast
Verified review

10/10 Exceptional

Nice spatious room
Verified review

10/10 Exceptional

Great location

Great location, spotless rooms and good service
Verified review

10/10 Exceptional

Lovely spacious, clean room. Great stay
Verified review

10/10 Exceptional

Very convenient location with train station and buses nearby. Lots of restaurants and shopping and tourist attractions within walking distance.
Verified review

8/10 Very good

A good convenient choice

The location was superb. The staff were very friendly. Overall it was a great base to explore the city.
Verified review

6/10 Good

Staff were friendly and helpful. Breakfast had reasonable choice for a small-ish breakfast area but ran out of sine things (we were down towards end of breakfast times though). Room was ok but looked into a roof that covered a lot of the window so could not really see out. A few bits looking tired and need attention although bathroom was clean and modern looking. Great location for Bergamo station and Citta Bassa and buses ho right past hotel to Citta Alta (although not too long a walk either).
Verified review

10/10 Exceptional

Lots of restaurants around and walking distance to upper city
Verified review

10/10 Exceptional

Very nice, modern hotel with great rooms. Clean, newly renovated. The location is great, just a short walk from the train station and close to a lot of things to do in the city. Breakfast was great.
Verified review

8/10 Very good

Very convenient for train station, pleasant staff, beautiful city.
Verified review

8/10 Very good

Easy walk from the train station and on the bus route for the airport. Fantastic, helpful staff. Well worth stopping for an extra day in Bergamo if you’re flying in and out of the city.
Verified review

10/10 Exceptional

Nice big room, handy for the station and shops and restaurants
Verified review

10/10 Exceptional

Bergamo stay

Overnight stay from airport. Hotel was central and all facilities were excellent.
Verified review

10/10 Exceptional

Clean and comfortable!

Helpful staff, clean, comfortable, I will try it again!