Hotel SOFIA Barcelona, in the Unbound Collection by Hyatt

I took a short 5 day trip to Barcelona, was staying at the hotel with mum . The view was dreadful unfortunately and what made it worst was the dirty windows. The mattress was very hard and uncomfortable. The room on top of ours appeared to have some refurbishing or so, therefore it was quite noisy . Once asked if it would be possible to change the room - the response was that they don’t have availability unless we pay extra ( about £70/£80 extra per night ). The facilities were disappointing as well. Very small swimming pool with many restrictions, the bar by the pool was suppose to opens at 11 but they would only start getting things ready at about 11:30/12... very limited menu, no snacks and you’re not allowed ice cream by the pool as it comes in a glass jar .. no comment. Cocktails come in a plastic cups so their allowed . Also no staff by the pool if you were to need any help at all . Generally just a bit disappointing, wouldn’t recommend for a holiday, unless you’re visiting for business, not planning to use facilities and like hard mattress. The price was mid range for Barcelona, so not bad, but I’m not sure how is this marked as 5* , that’s a bit misleading.

Very nice, clean hotel, great breakfast choice and the one time we had dinner there the food was good. The staff are all fantastic, so friendly and helpful. Christian, one of the concierge staff we predominantly spoke to, was brilliant in planning things to see, helping with restaurant bookings etc. Would 100% recommend this and will for sure return to stay there. There was nothing negative about our stay...just wished it was longer.😁

Amazing hotel. Will definitely stay there next time we visit Barcelona. Can’t fault it.

Absolutely amazing stay at the sofia for four nights with my husband. A special mention to sofia in concierge and muhammad who helped us with all of our enquiries. They would even make the bed up for us in the evenings without us expecting it. The service was impeccable the room was beautiful there was nothing i could fault thank you so much!

The hotel was stunning, all staff were friendly. Hotel was in good location, near 2 metro stations which reach the la rambla strip and beach within 20mins. Breakfast was a little pricey but there are a few restaurants nearby and shops if you forget anything.