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Mercure Hoi An

4-star4 stars
321 Cua Dai StreetHoi AnQuang NamVietnam

4-star hotel with 2 bars/lounges, near Hoi An Ancient Town
  • Free WiFi and free parking
Very Good8.2
Great pool
Great location
Fantastic service
Room needs to be improved
31See all 31 reviews
From 383 reviewsTripAdvisor Traveller Rating

Mercure Hoi An

from £49
  • Superior Room
  • Superior Room
  • Standard Room
  • Standard Room
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 101 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)

  • Free babysitting/childcare


  • Pets stay free


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *

  • Train station pickup *


  • Free valet parking


  • Free area shuttle

  • Free beach shuttle
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Free beach shuttle
  • Outdoor pool
  • Pool sunloungers
  • Spa services on site
  • Spa treatment room(s)
  • Free bicycles nearby
  • Steam room
Working away
  • Business centre
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
  • Built in 2003
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Mercure Hoi An’s small print

Also known as

  • Mercure Hoi Royal Hotel Hoi An
  • Mercure Hoi
  • Mercure Hoi An Royal
  • Mercure Hoi Royal Hotel
  • Mercure Hoi Royal Hoi An
  • Mercure Hoi Royal
  • Mercure Hoi Royal Hoi An
  • Mercure Hoi Royal
  • Mercure Hoi Hotel Hoi An
  • Mercure Hoi Hotel
  • Mercure Hoi Hoi An


For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of USD 10 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way)

Train station pick-up service is offered for an extra charge.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mercure Hoi An


  • In Hoi An City Centre
  • Hoi An Ancient Town (25-minute walk)
  • Quan Cong Temple (21-minute walk)
  • Tan Ky House (27-minute walk)
  • Chua Cau (28-minute walk)
  • Cam Thanh Bridge (10-minute walk)
  • Tran Duong House (17-minute walk)
  • Assembly Hall of the Chaozhou Chinese Congregation (19-minute walk)

Getting around

  • Da Nang (DAD-Da Nang Intl.) 39-min drive
  • Free self parking
  • Free valet parking
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Free beach shuttle

Recent reviews

Very Good 8.2 From 31 reviews

Mercure Hoi An
Very Good8.0
Great stay
Great stay here the staff were friendly an easy bike ride into Ancient Town.
A Traveller, au5 night romance trip
Mercure Hoi An
Excellent stay at Mercure Hoi An
An excellent stay, very helpful service from all staff. Comfortable and stylish hotel. Good pool. Excellent spa. Convenient location for old town, beach, and very good local restaurants.
Michael, as7 night family trip
Mercure Hoi An
Very Good8.0
A relaxing holiday
John, au9 night romance trip
Mercure Hoi An
Do not stay here.
i stayed at this hotel 3 yrs ago and loved it. But it has changed ownership to the Mercure chain and is in disarray. Unpleasant 4 days with 2 booked rooms- 3 room changes for both our parties due to water/ plumbing problems. It was unnervingly cold in our last 2 rooms - we wore our coats in the room at all times. The staff, although lovely, had no clue how to work the temperature controls. Despite an upgrade the second day to a room with running water, the new room had the same problem. While showering on the last day I was left wet and half clean. My friend's room burst a pipe in the ceiling flooding the bathroom and soaking all his personal items with dubious water. The wireless often goes off necessitating calls to reboot their system. We paid full price for accommodation that was misrepresented as 4 star and I got was a lengthy description of their plumbing problem and an apology via email from the manager (he was away when I asked for him and paid the bill). It was like ordering pizza and getting one with just toppings, no crust "because the baker was sick". Totally unacceptable, especially considering I paid twice the price it cost in 2013 and this property is listed as a 4 star resort.
Rhona, ca3 night trip with friends
Mercure Hoi An
Very Good8.0
Great stay in Hoi An
I reviewed this hotel on Trip Advisor a couple of days into our stay and we were even more impressed by the end of the stay. The most impressive thing about the hotel is the attitude of all the staff. Being a spa addict I was particularly impressed by the professionalism and friendliness of Mai and all her staff in the hotel spa. Great value for money.
Sandra, au7 night romance trip

See all reviews

Mercure Hoi An

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