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Novotel Palembang Hotel & Residence

4-star4 stars
Jalan R Sukamto No 8aPalembangSouth Sumatra30127Indonesia

4-star hotel in Palembang with 2 restaurants and spa
  • Free WiFi and free parking
Great amenities
Awesome vibe
Good internet service
Value for money
Fairly good value for money
17See all 17 reviews
From 427 reviewsTripAdvisor Traveller Rating

Novotel Palembang Hotel & Residence

from £48
  • Room
  • Superior Room
  • Superior Twin Room
  • Superior Room, Pool View
  • Superior Room, Pool View
  • Superior Room
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 197 rooms
  • This hotel is arranged over 3 floors


  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance for details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 17

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Nightclub
  • Sauna
Working away
  • Business centre
  • Meeting rooms 15
  • Conference space size (meters) - 997
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter
  • Number of buildings/towers - 1
  • Built in 2003
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Ultra Spa has 20 treatment rooms. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Novotel Palembang Hotel & Residence’s small print

Also known as

  • Novotel Palembang Hotel
  • Novotel Palembang
  • Palembang Novotel
  • Novotel Palembang Hotel Palembang
  • Novotel Palembang Hotel Palembang
  • Palembang Novotel


Children under 10 years old are not allowed in the spa without adult supervision.

Guests under 17 years old are not allowed in the spa.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Airport shuttle service is offered for an extra charge of IDR 130000 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Novotel Palembang Hotel & Residence


  • Heart of Palembang
  • Palembang Golf Club (14-minute walk)
  • Jakabaring Stadium - 3.1 mi / 4.9 km
  • Palembang Square Mall - 3.1 mi / 4.9 km
  • Palembang Indah Mall - 3.6 mi / 5.7 km
  • Masjid Agung Grand Mosque - 3.7 mi / 6 km
  • Ampera Bridge - 3.9 mi / 6.3 km
  • Great Mosque of Palembang - 5.1 mi / 8.2 km

Getting around

  • Palembang (PLM-Sultan Mahmud Badaruddin II) 18-min drive
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Good 7.8 From 17 reviews

Novotel Palembang Hotel & Residence
Very Good8.0
Great place for couple
Amazing hospitality by the staff who decorated our room since we were celebrating our anniversary there.
Rahul, as2 night romance trip
Novotel Palembang Hotel & Residence
Very Good8.0
too far from main lobby
Wooi Sin, as5 night family trip
Novotel Palembang Hotel & Residence
Best hotel in Palembang
Cozy and quiet hotel which is good for relaxing and taking time off work. Surrounding area offers wide range of local delicacies just walking distance away. Highly recommended for business traveller.
JUARES RIZAL, as1 night business trip
Novotel Palembang Hotel & Residence
spacious renovated rooms, a worn out bathroom furniture, free wifi, a better services needed (front desk at night, and room service)
Aldrich, as1 night business trip

See all reviews

Novotel Palembang Hotel & Residence

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