I took me and my two young teen daughters on a trip. We stayed in Spain and Portugal at five different hotels. Some local, some chains, like Hilton. I splurged on this Hilton hotel and was slightly disappointed. The staff was kind, but no one asked how our stay was when we left. I wish they would’ve so I could’ve told them a few items that made it unpleasant. The first night, there was thudding until 2 am. Not sure if it was construction or loud neighbors, but we just arrived after a full day of traveling and tried to fall asleep by 10pm. We were too tired to move, so we we dozed in and out until if finally stopped. When we arrived, we’re asked about room service. They said scan the QR code and there would be all the menus. I ordered a pasta dish for myself and a hamburger from the kids menu for my younger daughter. They gave us a full size burger and the two dishes came to 43 euros. Too much IMO and it didn’t match the price on the menus. Instead of complaining, I paid the bill and tipped the employee. Lastly, since it was three people, they pulled out the couch. It was so uncomfortable you could feel the springs in your back. We ended up piling into one bed. I don’t normally write reviews, but when I save and splurge and it doesn’t meet expectations, I want to pass the info along. I understand things can’t be perfect, but I have certain expectations when it comes to the Hilton. I likely wouldn’t stay here again.