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Embassy Suites Dallas-Frisco Hotel, Convention Center, & Spa, Frisco

3.5 stars3.5 stars
7600 John Q Hammons DrFriscoTX75034United States of America
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Excellent4.3 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
273See all 273 Hotels.com reviews
From 1,025 reviewsTripAdvisor Traveller Rating

Embassy Suites Dallas-Frisco Hotel, Convention Center, & Spa, Frisco

from £126
  • Suite, Accessible, Non Smoking (Roll-in Shower)
  • Suite, Accessible, Non Smoking (Roll-in Shower)
  • Room, 2 Queen Beds, Non Smoking, Allergy Friendly
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Allergy Friendly
  • Presidential Room, 1 King Bed, Non Smoking
  • Premier Suite, 1 King Bed, Non Smoking
  • Suite, Accessible, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Corner
  • Suite, Accessible, Non Smoking (Hearing)
  • Premier Suite, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Suite, Accessible, Bathtub
  • Suite, One King and One Sofa Bed, Club Level
  • Premier Suite, 1 Queen Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Balcony
  • Suite, Accessible, Bathtub
  • Suite, Two Double and One Sofa Bed, Non-Smoking
  • Suite, 1 Queen Bed, Non Smoking (Roll-in Shower)
  • Suite, Two Double and One Sofa Bed, Club Level

At a glance

Key facts

Hotel size

  • This hotel has 330 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed *

  • Up to 75 lb

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

  • Free nearby parking

Offsite

  • Free area shuttle within 3 mi

  • Free shopping centre shuttle

Other information

  • Smoke-free property

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 75.00 per stay

Optional extras

Self-parking costs USD 10 per day with in/out privileges

Valet parking costs USD 16 per day with in/out privileges

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms 30
  • Conference space size (feet) - 90,000
  • Conference space size (meters) - 8361
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
Things to enjoy
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 27-inch TV
  • Pay films
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa Botanica has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Cyprus Grille – This restaurant specialises in American cuisine and serves lunch and dinner. A children's menu is available.

Embassy Suites Dallas-Frisco Hotel, Convention Center, & Spa, Frisco’s small print

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 75.00 per stay

Optional extras

Self-parking costs USD 10 per day with in/out privileges

Valet parking costs USD 16 per day with in/out privileges

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 273 reviews

Embassy Suites Dallas-Frisco Hotel, Convention Center, & Spa, Frisco
Outstanding5.0 / 5
Chirstmas holiday was made perfect
Every one was kind and helpful and it was Christmas. I never felt like they were losing their holiday. It was just the opposite. They were super nice, prompt, and made my holiday very special. The breakfast was wonderful and all the staff. My mom was with us and she is 93. They were wonderful to her.
3 night family trip
Embassy Suites Dallas-Frisco Hotel, Convention Center, & Spa, Frisco
Outstanding5.0 / 5
Wonderful service and great customer service
When we entered the room the floor next to one of the beds was wet. We figured it was a shower leak. We called downstairs to the desk and someone was in our room fixing the problem within 10 minutes. The breakfast buffet was great. They have a cook to order omelet line. We had a great time. We will definitely look into staying at an Embassy suites when we travel.
2 night family trip
Embassy Suites Dallas-Frisco Hotel, Convention Center, & Spa, Frisco
Fair2.0 / 5
I called Thursday to make sure the pool was heated and was working properly, I was told it was. However, it was not working and there were no towels. Very disappointed. Will not stay again.
1 night trip with friends
Embassy Suites Dallas-Frisco Hotel, Convention Center, & Spa, Frisco
Outstanding5.0 / 5
Very clean
Great place
1 night family trip
Embassy Suites Dallas-Frisco Hotel, Convention Center, & Spa, Frisco
Poor1.0 / 5
Horrible outdated hotel and rude staff
Absolutely horrible will never stay here again. Charged twice for the room.
1 night trip with friends

See all reviews

Embassy Suites Dallas-Frisco Hotel, Convention Center, & Spa, Frisco

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