Best Western Hotel Grand Parc

Great hotel excellent location to Disneyland very clean and a comfortable stay will definitely return on next trip.

Excellent hotel in a lovely area lots of shops near by as well. The hotel had onsite parking free WiFi and was nice clean and modern. The air conditioning was excellent. I would point out that there wasn’t any locks or restricted openings on the windows and we were on the top floor with children I think as a safety measure they should have some in place, I noticed on the last day the air con was leaking slightly never effected anything and I’m sure it was fixed straight away , great hotel would stay again

Stayed with my wife for 2 nights around new year to include a trip to Eurodisney. Hotel is in excellent condition and appears to only have recently been renovated. Communal dining and bar area very modern and pleasant. Breakfast was good and very easy commute to Eurodisney - probably only 10-15 mins. Difficulty finding hotel as quite tucked away and no Best Western signage. Would definitely recommend and female duty manager was very friendly and clearly working very hard.

Comfortable, professional and newly furbished. Clean. Breakfast buffet slight above reasonable cost but a good spread and easier than looking elsewhere.

I stayed here with my family for a weekend break while visiting Disneyland. It was the nearest hotel I could get at such short notice. Overall I was happy with my stay at this hotel. It was comfortable, clean and secure. The breakfast was good, with a decent spread and selection, although I did feel like drinking water was very scarce. The room service was okay, although toilet tissue and other supplies were not replenished. The hotel apparently runs a shuttle service to Disneyland Paris, which is about 12 minutes away. However we were told that the service does not run on the weekends. Check-in and checkout was smooth and straightforward. The rooms were small, but was comfortable - ours had a bunkbed as we were a party of three. The area around the hotel was nice and felt safe, there was a cash machine which is walking distance and a few supermarkets and bakeries.

Be warned; check-in doesn't open until 4 PM, even if you are a bit early they will not accept you until then. The hotel is also in the middle of nowhere, and currently only has a few shops within walking distance (seems like the area is still in development). I also believe they just have shuttles during the week, none at the weekend. The easiest transport method was Uber, either directly to Disney (around 10 euro) or Val D'Euro (approximately 8 euro), which means you can get a cheaper breakfast then get the RER directly to Disney for an additional 1.75 euro pp. There is no Ubereats or Deliveroo, and the hotel only has bar snacks in the evening so get food while you are out. The hotel was nice and clean; breakfast was a simple continental, reception is manned until midnight, after that I believe you can still use your card to get into the hotel. Rooms were a bit small but perfectly adequate if you are going to be spending most the day at Disney, they come with aircon, hair dryer, shower gel/shampoo, as well as a water bottle on the day of your arrival.

Very friendly staff, but the room size, amenities, bedroom and bathroom supplies could be improved.

I was very disappointed in our room and the rate. When I got to my room it was a lot smaller than pictured in the hotels.com review of hotel. When I confronted them they said that the rooms shown were a 6 bedroom and a 4 bedroom handicap room. I see why tnhey left out the 5 person room because it was rediculously small. Then as Inchecked into the hotel I noted the rates were $ 155 for a five person room Bri g advertised for our same room! I paid way more than tat. I then confronted the manager in call and she said she would look into it. I then came back the next day and the new rates were on the television and I asked what happened to the rates being shown yesterday and she said the television was broke. I the. Asked for another manager and she said she would be available the next day. Again I checked when leaving the hotel a second day and they said no manager was available and they couldn’t help me with the rates on the Friday that was posted for over 120$ cheaper than I paid. Not happy

The staff was very friendly and helpful. Not all staff speak English but there were always at least one staff who can speak English. I picked this hotel because the hotel near by Disneyland was too pricy for me. However this hotel does not have shuttle service, so I had to pay for taxi each time when I needed to go to Disneyland. Although it is close to Disneyland, It costs me €20, after 7pm was €25. I stayed 3 nights and I spent more than €120 for the transportation. So, if you think about the transportation fee, you might want to look for a hotel near by the metro (example: one station away from Disneyland). If you don’t mind for the transportation fee, it is great place to rest after spending all day at Disneyland. There is a small supermarket and bakery with in 1 minute walking from Best Western so you can save some food money by shopping there.

Dissatisfied