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New Port Hotel

4.0 star property
Riverfront hotel with restaurant, connected to the convention centre, near Main Market Square

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New Port Hotel

Photo gallery for New Port Hotel

Exterior
Terrace/patio
Exterior
Exterior
Restaurant

Overview of New Port Hotel

9.4 out of 10 Exceptional
9.4/10 Exceptional

Property highlights

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
Map
4 Bulwar Wolynski, Kraków, 30-002
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Multilingual staff
  • Luggage storage
Feel at home
  • Cots/infant beds (surcharge)
  • Separate sitting area
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Blackout curtains

Room options

View all photos for Premium Room

Premium Room | Living area | 43-inch flat-screen TV with digital channels, TV

Premium Room

  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 24 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Kraków City Centre
  • Main Market Square - 24 min walk
  • Royal Road - 3 min drive
  • Wawel Castle - 4 min drive
  • Oskar Schindler Factory - 5 min drive
  • Wieliczka Salt Mine - 14 min drive

Getting around

  • Kraków (KRK-John Paul II - Balice) - 21 min drive
  • Kraków Plaszów Station - 12 min drive
  • Kraków Łobzów Station - 15 min drive
  • Kraków Prokocim Station - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Hala Forum - 2 min walk
  • Forum Przestrzenie - 2 min walk
  • T.E.A. TIME Brewpub - 8 min walk
  • M22 Beef&Chips - 6 min walk
  • Rbg - 7 min walk
Map

About this property

New Port Hotel

New Port Hotel puts you within a 10-minute drive of Main Market Square and offers an airport shuttle (available 24 hours) for PLN 110 per vehicle. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

Languages

English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Uncovered on-site self-parking (PLN 70 per day)
  • On-site parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Local maps
  • Restaurant dining guide

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately PLN 40 for adults and PLN 40 for children
  • Airport shuttle service is offered for an extra charge of PLN 110 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Cots/infant beds are available for PLN 60 per stay
  • Rollaway beds are available for PLN 100 per day

Parking

  • Uncovered self-parking costs PLN 70 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitiser.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

New Port Hotel Hotel
New Port Hotel Kraków
New Port Hotel Hotel Kraków

Frequently asked questions

Does New Port Hotel offer free cancellation for a full refund?
Yes, New Port Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at New Port Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at New Port Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at New Port Hotel?
Yes. Self-parking costs PLN 70 per day.
Is an airport shuttle service offered by New Port Hotel?
Yes, an airport shuttle is available. The charge is PLN 110 per vehicle one-way.
What are the check-in and check-out times at New Port Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Are there restaurants at or near New Port Hotel?
Yes, there's an on-site restaurant.
What's the area around New Port Hotel like?
New Port Hotel is located by the river in Kraków City Centre, a short 7-minute walk from ICE Krakow Congress Centre and 7 minutes' walk from Manggha Museum of Japanese Art and Technology.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Great idea but staff is not so great
Amazing location. We were looking forward to wake up peacefully with the river views, and no rush since the breakfast was served until 1pm. Sadly that didn't happen. After first night we got woken up by consistent knocking at 9:45. I woke up walked down only to be asked if I need houskeeping. Like seriously empty rooms are being cleaned at 12:00 why do you wake your guests upat 9:45? Next day even worse at 8:30 we got woken up by a lady handing me over 6 bottles of water. I don't know if the lady did it to get tips, but all she got is not returning customers. I mean if I need something I would call and ask for it. I rather sleep thou. When we were checking out I was about to raise this with a lady at reception but she didn't even ask how was our stay and started looking after other clients who drank the whole minibar. Other clients got 15 percent of on direct booking, we were not even asked if all was okay. Our advice would be, use that do not disturb sign if you want to have a peaceful stay and you will love it.
Adam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just perfect! Modern and easy with great, straightforward facilities made simple in a unique and beautiful location with really professional, friendly helpful and down to earth staff Stay here!
Michael, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Brilliant location, room and staff
Oscar, 4-night trip with friends
Verified Expedia guest review

6/10 Good

It was nice being on the river but no access for taxis. Staff not very knowledgeable. A little too far from the centre. The website describes a bar and breakfast buffet but this is not on site, it is up several flights of not well maintained concrete steps, in a separate hotel.
Mark Lewis, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful view from our room!
We really enjoyed our stay at New Port Hotel. The staff was really friendly and gave us a late check out to prep for a wedding in the afternoon. The view is amazing. The front desk has coffee and food for the ducks which was a nice touch. The ceiling height upstairs may be an issue for anyone tall but it was fine for us. We were only upstairs to sleep. We would stay here again when back in Krakow.
Annie, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Individual but not particularly comfortable
The positives - quirky, friendly reception, plentiful teabags and milk, river location (with ducks and swans on attendance) - 20-25 mins walk max from anywhere you may want to go - market, old Jewish quarter etc also, Hala Forum where you have breakfast is the best deal in Krakow - we wouldn’t have found it if we had been more central and it provided a variety of cuisines which were the freshest and best value we had anywhere. So downsides - the rooms. Tiny with small ensuite and little sofa downstairs then flimsy stairs to a mezzanine which was just big enough to accommodate standard double and one tiny bedside shelf, the worst thing being not big enough to stand upright and I’m only 5’5” - and sooo hot, even with fan. Room cleaning was random - sometimes towels, sometimes not but it didn’t look as if anything else was done outside if wiping glass in shower.
Caroline, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

New Port Hotel was an amazing stay. So unique with beautiful views across the river, and a lovely atmosphere in the room. The staff were very friendly and responsive to messages. It is a bit of a walk to the sites of Krakow, but very manageable and worth it.
Verified Expedia guest review

10/10 Exceptional

Miss Hannah, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

My girls love the swans and ducks that will come by the room in the morning. The hotel provided free food for us to feed them.
Verified Expedia guest review

10/10 Exceptional

Good Hotel
Great stay. Very nice hotel on the river that sways a small amount with the current and wind, which is interesting and different. Staff very helpful and friendly when asking about tours and surronding areas.
Mark, 6-night trip
Verified Hotels.com guest review

General property information

Breakfast
Available
Parking
Available
Airport Transfer
Available
Reasons to Book
The View & Property Cleanliness