Bonita Beach Hotel

First, good location, reasonable price. Major issue; maintenance and how clean the room was. We paid for a premium view and it was not worth it since our room was right in the middle of the fifth floor. If the room was located at either end it may be worth it but I would definitely request a room toward the either end if I was to pay for a "premium" view. Our room was on the fifth floor and the roof had been leaking. There was damage on the ceiling and it was peeling. The vent in the bathroom had not been cleaned for months. The same thing for the corners of the bathtub. We had to fix the toilet, the handle was loose. When we told the staff of al these issues they said they would take care of it. After three days nothing happened. Overall very dirty, very poor conditions. Would not stay there again.

Very nice stay. Everyone was very nice. The balcony was hard to get onto due to air conditioner in the way, but it was doable. Great views. Great location. Would stay here again.

It’s a nice place , beautiful view of the bay and ocean view . staff was very friendly had a few issues with the room , but the staff was quick to solve them, the room needed a little updating, the pool was nice except when kids weren’t adhering to the rules , they were jumping in and splashing water everywhere couldn’t enjoy being in pool but overall I would recommend this place .

I’m was a nice spacious room. Side view of beach. Nice balcony lounging area out by the pool.

When we arrived for check in we were told that our room was ready and cleaned. When we got into it there was old food in the fridge from a previous traveler. Also the one bed comforter of our 2 Queen beds had an obvious stain on it. I called the front desk to report our dismay and was told that I can call the Maid Service. I did- no answer. I called the Front Desk back and let them know. She then said that she would call the Maid Service. Not sure why that was not done from the beginning while a Customer (myself and family) already felt “disgusted.” The Hotel had a nice location practically right on the Beach. We happened to get a room with an Ocean View. However when will companies like theirs realize that the first impression(s) of the traveler(s) matters the most? It’s what they tend to remember.