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H10 Tenerife Playa

Upmarket beach hotel with pool bar, near Lago Martianez Swimming Pools

  • Free WiFi

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Avenida Colon, 12, Puerto de la Cruz, 38400, Tenerife, Spain
8.2.Very good.
  • On arrival we were allocated a very small room overlooking the street we were expecting a…

    Jun 2, 2021

  • Let's start with good points, will be short: - comfy beds, cleaners are good, one of the…

    Oct 1, 2020

See all 120 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and European Holiday Home Association (EHHA - Europe) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Walkable
Safe
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 324 guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace

For families

  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace

What’s around

  • Heart of Puerto de la Cruz
  • Lago Martianez Swimming Pools - 2-minute walk
  • Loro Park - 39-minute walk
  • Plaza del Charco - 11-minute walk
  • Taoro Park - 18-minute walk
  • Garden Beach - 23-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Room, Balcony
  • Double Room Single Use, Balcony
  • Double Room Single Use, Balcony, Sea View
  • Double Room, Balcony, Sea View
  • Basic Double Room (No Balcony)
  • Basic Single Room (No Balcony)
  • Double Room, Balcony (2 adults and 1 child)
  • Double Room, Balcony (3 adults)
  • Double Room, Balcony, Sea View (2 adults and 1 child)
  • Double Room, Balcony, Sea View (3 adultos)
  • Room, Balcony (Privilege)

Location

Avenida Colon, 12, Puerto de la Cruz, 38400, Tenerife, Spain
  • Heart of Puerto de la Cruz
  • Lago Martianez Swimming Pools - 2-minute walk
  • Loro Park - 39-minute walk

What’s around

Landmarks

  • Heart of Puerto de la Cruz
  • Lago Martianez Swimming Pools - 2-minute walk
  • Loro Park - 39-minute walk
  • Plaza del Charco - 11-minute walk
  • Taoro Park - 18-minute walk
  • Garden Beach - 23-minute walk
  • Casino Puerto de la Cruz - 2-minute walk
  • San Telmo Promenade - 4-minute walk
  • Playa Martianez - 4-minute walk
  • Orotava Valley - 4-minute walk
  • Playa de San Telmo - 5-minute walk

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) 25-min drive
  • Tenerife (TFS-Tenerife South) 65-min drive

At a glance

Hotel size

  • This hotel has 324 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Street parking available
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Water dispenser

Things to do

  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Waterskiing nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Conference space
  • Conference space size (meters) - 139
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish
  • Swedish

In the room

Home comforts

  • Air conditioning
  • Minibar

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath with shower
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at H10 Tenerife Playa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Dining

Restaurante El Drago – Overlooking the ocean, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Bar Tinerfe – On-site bar. Open daily.

Restaurante El Lagar – This poolside restaurant specialises in Mediterranean cuisine and only serves lunch. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Waterskiing nearby
  • Windsurfing nearby

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Small print

Also known as

  • H10 Tenerife Playa Hotel Puerto de la Cruz
  • Tenerife Playa H10
  • H10 Tenerife Playa Hotel
  • H10 Tenerife Playa Puerto de la Cruz
  • H10 Tenerife Playa Hotel Puerto de la Cruz
  • H10 Tenerife Playa Hotel
  • H10 Tenerife Playa Puerto de la Cruz
  • H10 Tenerife Playa
  • Tenerife Playa
  • H10 Tenerife Playa Hotel
  • H10 Tenerife Playa Puerto de la Cruz
  • H10 Tenerife Playa Hotel Puerto de la Cruz
  • Tenerife Playa

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests must contact this property in advance to reserve cots/infant beds.

This property uses eco-friendly cleaning products.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless checkout is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe).

This property accepts credit cards, debit cards and cash.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Day gala dinner fee for stays on 25 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, H10 Tenerife Playa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately. However, there's street parking available.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there are 2 on-site restaurants, featuring al fresco dining, Mediterranean cuisine and ocean views. Nearby restaurants include Beatle Rock (4-min walk), La Muralla (5-min walk) and Royal (5-min walk).
  • No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (2-min walk) is nearby.
  • Have fun with activities such as cycling, waterskiing and windsurfing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a sauna and a Turkish bath. H10 Tenerife Playa also has a garden.
8.2.Very good.
  • 2.0.Poor

    Didn’t end up going due to cancelled flights. Hotel refuses to refund me/waiver the hotel. Ebookers still haven’t refunded an Atol protected journey. Won’t be booking with the Hotel again or ebookers

    8 night romance trip, Aug 30, 2020

    Verified Ebookers guest review

  • 10.0.Exceptional

    Good location . Very clean. Friendly staff. Good food. Nice pool.

    1 night romance trip, Aug 23, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The hotel well situated ...very clean..we had problem with shower door which was soon dealt with but no information on phone for reception!!!had to go down to reception...Buffet breakfast good choice clean stylish room comfortable bed.

    JILL, 2 night trip, Aug 11, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff are all very friendly and helpful. The entertainment certainly helps the holiday run smoothly. The position of the hotel is the best you could ask for being on the sea front with a relatively level area along the front. No bad points to mention, only if you were very picky could you not enjoy it here.

    14 night romance trip, Mar 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    A Lovely hotel

    Peter, 3 night trip, Feb 10, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    We had booked a balcony room which we didn't get,despite an email from the management promising to contact us none was made. We had previously stayed at this hotel and we were disappointed this time,we didn't like the two tier system introduced by The Privilege club!! We did however enjoy the food and staff were excellent,the hotel is in an ideal position in the resort

    7 night romance trip, Jan 22, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Food very good, friendly and helpful staff. Be aware the hotel has no parking facilities, either park on street if available or in a parking lot at €50 per week! I was lucky and got a parking spot on a street but it was a fair old haul to the hotel with 2 large cases and hand luggage.

    7 night romance trip, Nov 8, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The hotel is ideally situated, close to many shops, bars and restaurants. The free land train to Loro Parc is only a five minute walk away and tickets for entry. An be purchased from reception.

    7 night trip, Sep 16, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Hotel was in a great central location but downside of that was no parking and convenient parking was expensive. Hotel was clean and food very nice. There were a range of options for inclusive and something else that entitled you to certain drinks and snacks but we didn’t know what they were! so found using the bars difficult as they opened and closed at various times of the day and it was unclear what was on offer. Pool area was clean and tranquil. Hotel near lots of cafes bars etc but we slept well as hotel was cool and quiet despite being in central location.

    2 night romance trip, Apr 27, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The bedrooms are a bit tired and in need of renovation but they were clean and the beds very comfortable.

    7 night trip, Mar 12, 2019

    Verified Expedia guest review

See all 120 reviews