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EPIC SANA Marques Hotel

Photo gallery for EPIC SANA Marques Hotel

Lobby
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Premium Double or Twin Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Overview of EPIC SANA Marques Hotel

VIP Access

EPIC SANA Marques Hotel

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Rossio Square

9.4/10 Exceptional

991 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Avenida Fontes de Pereira de Melo, 8, Lisbon, 1069-310

Guests rated this location 8.8/10 - Excellent

Main amenities
  • 2 restaurants and 2 bars/lounges
  • 24-hour fitness centre
  • 24-hour room service
  • Daily housekeeping
  • Full-service spa
  • In-room childcare
  • Indoor pool and outdoor pool
  • Pool bar
  • Sauna
  • Self parking
  • Steam room
  • Valet parking
For families
  • Babysitting (surcharge)
  • Blackout curtains
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Laundry facilities
  • Terrace

Room options

About this area

What's nearby

  • In Lisbon City Center
  • Rossio Square - 22 min walk
  • Castle of São Jorge - 30 min walk
  • Commerce Square - 31 min walk
  • Eduardo VII Park - 6 min drive
  • Avenida da Liberdade - 6 min drive
  • Marquis of Pombal Square - 6 min drive
  • Avenida da Liberdade - 8 min drive
  • Gulbenkian Museum - 11 min drive
  • Santa Justa Elevator - 13 min drive
  • Lisbon Cathedral - 13 min drive

Getting around

  • Lisbon (LIS-Humberto Delgado) - 18 min drive
  • Cascais (CAT) - 27 min drive
  • Sete Rios Station - 4 min drive
  • Rossio Station - 22 min walk
  • Entrecampos Station - 26 min walk
  • Parque Station - 4 min walk
  • Marques de Pombal Station - 5 min walk
  • Picoas Station - 5 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Burger King - 1 min walk
  • A Padaria Portuguesa - 2 min walk
  • O Cacho Dourado - Actividades Hoteleiras - 4 min walk
  • Bread & Friends - 1 min walk
  • Food Market - 1 min walk
Map

About this property

EPIC SANA Marques Hotel

EPIC SANA Marques Hotel is only 4.7 mi (7.5 km) from the airport and offers a shuttle (available 24 hours) for EUR 55 per vehicle one-way. Guests can visit the spa to be pampered with hot stone massages, facials or body scrubs, and ALLORA Restaurant & Bar, one of 2 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and an outdoor pool. Fellow travellers love the comfortable beds and overall property condition. Public transportation is only a short walk: Parque Station is 4 minutes and Marques de Pombal Station is 5 minutes.

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
On-site antigen/rapid COVID-19 testing is available for a EUR 5 fee
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 379 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (EUR 25 per day)
  • Secured covered on-site valet parking (EUR 25 per day)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Access to nearby indoor pool

Working away

  • 18 meeting rooms
  • Conference centre (23056 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Porter/bellhop
  • Tour/ticket assistance
  • Umbrellas
  • Wedding services

Facilities

  • 1 building/tower
  • 24-hour fitness centre
  • An indoor pool
  • An outdoor pool
  • Built in 2004
  • Communal living room
  • Full-service spa
  • Massage/treatment rooms
  • Piano
  • Safe-deposit box at front desk
  • Sauna
  • Steam room
  • Terrace

Accessibility

  • Handrails in stairwells
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Languages

  • English
  • French
  • German
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Dressing gowns
  • Minibar

Sleep well

  • Blackout curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Selected Comfort mattress
  • Soundproofed rooms

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

ALLORA Restaurant & Bar – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Skypool Lounge – This poolside rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.
The Garden – This restaurant only serves breakfast. Open daily.
Lobby Bar – This bar only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 55 per vehicle (one-way. Maximum occupancy 4)

Renovations and closures

The following facilities or services will be unavailable from February 2 2023 to March 30 2023 (dates subject to change):
  • Sauna
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Covered self-parking costs EUR 25 per day
  • Covered valet parking costs EUR 25 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site antigen/rapid COVID-19 testing is available for a EUR 5 fee.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).</p><p>This property accepts credit cards, debit cards and cash.</p>
Property registration number 1519

Also known as

Hotel SANA Lisboa
Lisboa SANA Hotel
SANA Hotel Lisboa
SANA Lisboa
SANA Lisboa Hotel
SANA Lisboa Hotel Lisbon
SANA Lisboa Lisbon
Sana Park Lisboa Lisbon
SANA Lisboa Hotel
EPIC SANA Marques Hotel Hotel
EPIC SANA Marques Hotel Lisbon
EPIC SANA Marques Hotel Hotel Lisbon

Frequently asked questions

Does EPIC SANA Marques Hotel offer free cancellation for a full refund?
Yes, EPIC SANA Marques Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at EPIC SANA Marques Hotel?
This property confirms that on-site COVID-19 testing (antigen/rapid screening) is available for a fee. Furthermore, guests must provide documentation related to COVID-19 at check-in, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at EPIC SANA Marques Hotel?
Yes, there's an indoor pool and an outdoor pool. The swimming pool will be unavailable from February 2 2023 to March 30 2023 (dates subject to change).
Are pets allowed at EPIC SANA Marques Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at EPIC SANA Marques Hotel?
Yes. Self-parking costs EUR 25 per day. Valet parking costs EUR 25 per day. Electric car charging is available.
Is an airport shuttle service offered by EPIC SANA Marques Hotel?
Yes, an airport shuttle is available. The charge is EUR 55 per vehicle one-way.
What are the check-in and check-out times at EPIC SANA Marques Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at EPIC SANA Marques Hotel?
No, this hotel doesn't have a casino, but Lisbon Casino (19-min drive) is nearby.
What is there to do at EPIC SANA Marques Hotel and nearby?
EPIC SANA Marques Hotel has 2 bars, a spa and an outdoor pool, as well as a 24-hour fitness centre and access to a nearby indoor pool.
Are there restaurants at or near EPIC SANA Marques Hotel?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Italian cuisine.
What's the area around EPIC SANA Marques Hotel like?
EPIC SANA Marques Hotel is in Lisbon City Center, a short 4-minute walk from Parque Station and 3 minutes' walk from Eduardo VII Park. Travellers say that the hotel is in a great location.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Flawless property
Everything. I mean everything about this hotel is top notch. I dont think I could find one flaw. Cleanest hotel I have ever been to and every detail thought of. I will be back, again, and again, and again.
Michael, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

EXCEEDED EXPECTATIONS. RECOMMEND.
Great welcome. Lovely room. High standard. Very clean. Fantastic choice of breakfast food and drink. Super friendly staff. Very professional. Nice atmosphere. The only minor criticism (personal view) is the overuse of technology (scanned menus, multiple unlabelled lighting switches in room) though this is well-meaning re the environment.
IAN PAUL, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Eduardo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Hotel Experience
Jeff, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Linda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

M, 2-night trip
Verified Hotels.com guest review

6/10 Good

Good location. Service is not up to a level of a 5 star property.
Filipe, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Lovely staff and rooms. Concierge was extremely helpful. Breakfast was amazing.
Verified Expedia guest review

10/10 Exceptional

Lee, 1-night trip
Verified Hotels.com guest review