Villa Victor, Ascend Hotel Collection

Photo gallery for Villa Victor, Ascend Hotel Collection

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Desk, soundproofing, iron/ironing board, free cots/infant beds

Overview of Villa Victor, Ascend Hotel Collection

Villa Victor, Ascend Hotel Collection

2.5 star property
St. Augustine hotel with outdoor pool and restaurant

8.0/10 Very good

848 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is £114
Price available on 28/9/2022
Map
42 San Marco Ave, St. Augustine, FL, 32084
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Sauna
  • Self parking
  • Spa tub
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • Heart of St. Augustine
  • Castillo de San Marcos - 1 min drive
  • Flagler College - 2 min drive
  • St. George Street - 5 min drive
  • St. Augustine Beach - 12 min drive

Getting around

  • St. Augustine, FL (UST-Northeast Florida Regional) - 8 min drive
  • Jacksonville International Airport (JAX) - 58 min drive

About this property

Villa Victor, Ascend Hotel Collection

Hotel in the city centre, revitalised in 2017
At Villa Victor, Ascend Hotel Collection, you can look forward to a corner/local shop, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna or the hot tub. Be sure to enjoy a meal at Chiku Cafe and Bar, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Continental breakfast (surcharge), self-parking (surcharge) and concierge services
  • Tour/ticket information, a front desk safe and a vending machine
  • Smoke-free property, luggage storage and coffee/tea in the lobby
  • Guest reviews give good marks for the overall value, helpful staff and walkable location
Room features
All guest rooms at Villa Victor, Ascend Hotel Collection include comforts, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and soundproofing. Guests reviews give good marks for the cleanliness rooms at the property.
Extra amenities include:
  • Fridges and irons/ironing boards
  • 32-inch flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 51 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 15 per day)
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Local/corner shop

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • An outdoor pool
  • Hot tub
  • Sauna

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Local maps

Fees & policies

Optional extras

  • Breakfast costs between USD 5.00 and USD 15.00 for adults, and USD 5.00 and USD 15.00 for children (approximately)

Parking

  • Self-parking costs USD 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards. Cash is not accepted.

Also known as

Villa Victor Hotel St. Augustine
Villa Victor Hotel
Villa Victor St. Augustine
Villa Victor

Frequently asked questions

Does Villa Victor, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Villa Victor, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Villa Victor, Ascend Hotel Collection?
As of 25 Sept 2022, prices found for a 1-night stay for 2 adults at Villa Victor, Ascend Hotel Collection on 28 Sept 2022 start from £114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Villa Victor, Ascend Hotel Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Villa Victor, Ascend Hotel Collection?
Yes, there's an outdoor pool.
Are pets allowed at Villa Victor, Ascend Hotel Collection?
Sorry, pets aren't allowed.
Is parking offered on site at Villa Victor, Ascend Hotel Collection?
Yes. Self-parking costs USD 15 per day.
What are the check-in and check-out times at Villa Victor, Ascend Hotel Collection?
You can check in from 4 PM - anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Villa Victor, Ascend Hotel Collection and nearby?
Villa Victor, Ascend Hotel Collection has an outdoor pool and a sauna.
Are there restaurants at or near Villa Victor, Ascend Hotel Collection?
Yes, there's an on-site restaurant, Chiku Cafe and Bar. Nearby restaurants include Borrillo's Pizzeria and Beer & Wine Garden (3-min walk), Raintree (4-min walk) and Mojo Old City BBQ (7-min walk).
What's the area around Villa Victor, Ascend Hotel Collection like?
Villa Victor, Ascend Hotel Collection is in the heart of St. Augustine, a short 13-minute walk from St. George Street and 3 minutes' walk from Ripley's Believe It Or Not. Travellers recommend the hotel for its walkable location.

Overall score and ratings

8.0

Very good

8.5/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.3/10

Property conditions & facilities

7.3/10

Eco-friendliness

6/10 Good

Eh…not so good.
Good location but that’s where the positivity ends. Hotel room was pretty run down. TV didn’t work. Had to pay for parking which was joke bc they have their own lot and it wasn’t even close to full. Seemed like just another way to get money out of you. Bar and cafe wasn’t open. Pillows looked about the size of throw pillows, not full size bed pillows. Will not stay here again.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chadwick, 1-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

6/10 Good

It was OK
Location was great. Beds were ok. They charged for parking. I know a lot of hotels are doing that now but my gosh arent they making enough money on the room im only in for at the most 18 hours?!?! They did not have their breakfast cafe open or the bar. The pool is small and was very hot. Common hallway needs air circulation and carpet fixed. We won't stay again. To me and my family it was not worth the money per night.
Edmund, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Will not stay again
Not impressed with having to pay for park at the hotel that i drove 2 hours to get to. Said there was a sevice person at the desk 24 hours went down to the desk 3 different times between 6 and 8 am to get coffee and creamer and couldnt fine anyone. Cleanliness wasnt great. half the exit doors didnt operate with the key card. For the price i paid for the night i would have expected a little more. Staff all seemed miserable, and not very helpful.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Good place to stay the night
Overall is worth the stay because is closed to everything. Parking is an additional $15, I think they are supposed to have breakfast but just decided no to do it and offer you to buy overpriced stuff. The person at the front desk was a little nicer than the one at the concession stand, was a littler rude to my wife. Overall I would stay there again but still checkout places near by with breakfast included and free parling. Pool, not much of a pool, we didn’t get in but it was almost tye size of a big jacuzzi, so didn’t miss much. I will give them that the rooms were cleaned and the beds very comfortable.
Manuel, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Catherine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Margaret, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Fair
It was ok . For one night passing by is ok . Wouldn’t stay there for long
1-night trip
Verified Hotels.com guest review

4/10 Fair

Bad service
The front desk concierge was not very helpful or welcoming. We have a baby and requested a crib multiple days in advance. Upon being rudely checked in, we asked if there was a crib in the room. She said they were first come first serve and didn’t know if there was one in there or available. She continued to check us in and we had to ask again about a crib. She seemed annoyed and told us to just let her know if they’re wasn’t a crib in the room. We were very unhappy at the possibility of our baby not have a place to sleep. There was a crib in the room, but there were piece of trash on the floor from the last occupants. The location was pretty good but I don’t know if we’d stay there again.
Charles R, 1-night family trip
Verified Hotels.com guest review