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1 room, 2 adults

The Tower Hotel

4-star4 stars
St Katharine's Way, London, England, E1W 1LD, United Kingdom

4-star hotel with 2 bars/lounges, near Tower Bridge
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From 10,078 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Beach
Beautiful beach
Location
Great location
Service
Fantastic service
Vibe
Vibe is not too good

The Tower Hotel

from £89
  • Standard Twin Room
  • Standard Double Room
  • Executive Double Room
  • Executive Twin Room
  • Standard Double Room, View
  • Standard Twin Room, View
  • Sleeper Double Room
  • Suite

What’s around The Tower Hotel

Top spots nearby

Recommended by this property

  • Tower Bridge (2-minute walk)
  • Tower of London (3-minute walk)
  • HMS Belfast (5-minute walk)

Getting around

  • London (LHR-Heathrow) 55-min drive
  • London (LCY-London City) 24-min drive
  • London (LGW-Gatwick) 85-min drive
  • London Fenchurch Street Station 12-min walk
  • London Cannon Street Station 17-min walk
  • London Bridge Station 17-min walk
  • Tower Gateway Station 6-min walk
  • Tower Hill Station 7-min walk
  • Aldgate Station 11-min walk

At a glance

Key facts

Hotel size

  • This hotel has 801 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Transport

Parking

  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast (surcharge)
  • 2 bars/lounges
Things to do
  • Fitness facilities
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5933
  • Conference space size (meters) - 551.2
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter
Facilities
  • Year Built – 1973
  • Lift
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • Smart televisions
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

The Tower Hotel’s small print

Also known as

  • Tower Hotel London
  • The Tower Hotel London
  • The Tower London, England
  • London The Tower
  • The Tower Hotel Hotel
  • The Tower Hotel London
  • The Tower Hotel Hotel London
  • Tower Hotel
  • The Tower Hotel Hotel
  • The Tower Hotel London
  • The Tower Hotel Hotel London
  • Tower Guoman London
  • Tower hotel Guoman
  • Tower Hotel London
  • Tower Hotel

Optional extras

Self parking is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very good 8.4 From 3,446 reviews

Good 6.0
Ok til last day & Expedia wouldn't return call
Great until last day when coming home after leaving hotel at 6am for day excursion, took shower & cold water wouldn't work & couldn't rinse soap off except with scalding hot water. Then after 1 hour into sleep, the water turned on in shower & woke us up to find brown water coming out of shower & rising in toilet. Hotel mgmt refused our request to be moved to another room because we had to get to sleep for early 6am rise for our return flight saying same thing happening to all their rooms because pump to water tank had broken & all rooms affected. Turned out it didn't happen to our friends. In mirning, the concierge could not give me back my $20 deposit for electric converter as only his mgr could but he was not in yet so he found only give me my money in pounds which was useless as I was flying home now. He also stated was I the one causing the problem night before. Very rude even tho it may have been a language barrier as he was Indian. Need Better mgmt staff with responsibility to open cash box to return guests money!! Also, Expedia difficult to work with for simple name change to remove Sr. After name to match passport & license which caused me to have pay $2,000 for another ticket. I called 2 weeks before flight departure & had to keep calling as no one would return my call. Finally got through but too many days passed & cost of flight tripled. Bad service Expedia. Is this how you make your money!
usOther trip
Exceptional 10.0
Feet Away from the Tower Bridge
Absolutely gorgeous location, the front of the hotel faces the Thames and the Tower Bridge. Such a gorgeous view - morning, noon, and night. Unfortunately, our room didn't face the river. The room was beautiful and had a luxurious feel to it with complimentary bottles of still and bottled water, robes and slippers, and stone in the bathroom. Our windows were very high, so it was hard to peer out and see St. Katharine Docks below unless on tip-toe; but let in a lot of light! Which was great since the room was a bit dark, and there were black out curtains that snuffed out the lights during the night hours. We got in late and hadn't eaten - so room service was very convenient. Keep in mind not all the menu items are available 24 hours a day! Only the phone in the bathroom (not the two in the main room) worked, but the service was impeccable! The seal under the moveable glass on the shower was beginning to come loose, so some water did leak onto the floor, but otherwise the bathroom was large and gorgeous. The concierge staff was very helpful and kind enough to put up with our dozens of questions. The hallways a a bit confusing to navigate and there are many doors separating parts of the hotel. Also, twice, when I wanted to go downstairs, the lift available on my floor was open just an inch or two which seemed too sketchy to take and then I had to wait five to ten minutes for another.
Alexis, usOther trip
Fair 4.0
Hotel overbooked & given a different size room
The hotel was overbooked by 50 rooms, so people were being either called to be offered a different hotel before they even arrived at the hotel or offered a different hotel at the reception on arrival.. not good at all.. I said I was not going to a different hotel & said I booked the room a year ago & they agreed to give me a room after a lot of upsetting decisions.. I was then given a room to find the room I was given was a stranded sleeper not the double room I booked, so back to reception & reception said that Expedia had booked a stranded sleeper (question to Expedia if this is the case why are you booking cheaper rooms to what people are paying for??) I was informed to sort this out with Expedia.. I informed the hotel that they should be sorting this out with Expedia & leaving me to enjoy my break.. after more upsetting conversations & asking to see the manager, the hotel sorted this out with Expedia and I was refunded the difference.. the hotel manager was very good about it but I should not have had to push to see the manager, the reception team should have been able to sort this out themselves..
Simon , gbOther trip
Very good 8.0
room with a view
we had a few problems with the heating in this hotel but apart from that i would recommend this hotel. we checked into our room and paid a small increase for a room with a view and we weren't disappointed, the view of tower bridge was great and the room was lovely. however, it didn't take long to realise we had a problem, the room was far to warm. we tried turning the heating down but it was stuck at 27degrees, we informed the staff and we were brought a fan, not really the answer so they changed our room that night, the room they gave us also had a view of tower bridge but now we were also looking at a concrete wall from the bed, not acceptable, to make it worse we had the large air conditioning units right outside the window and they were very loud. next morning the staff changed our room again, this room had an amazing view of tower bridge, the best view so far, this room was not quite as nice as the first room but we were happy (i think our first room was one that had been upgraded recently) we were only staying 2 nights and had 3 rooms but throughout these problems with the room the staff were very helpful and sorted things out quickly. i would not hesitate to recommend this hotel as everything else was great. if you like your room a bit warm then it wouldn't be a problem but we like our rooms a little cooler. the staff, the food, the location are all great, definitely worth paying for a room with a view.
gbOther trip
Exceptional 10.0
It’s been great!
The hotel is easy to find with its fantastic location at the River Thames. We booked a standard room with a view to the famous Tower Bridge. It was clean, given the years the hotel has been around very well maintained and the view - as promised - very nice. Some remarks I’d like to mention which didn’t affect our stay to be less comfortable. As in almost every hotel nowadays there is a sign in the bathroom about how to help the environment by reusing towels etc. that is unfortunately not being heeded. We got new towels every day. Who gets them changed every day at home? Housekeeping should be trained here. We didn’t use the air condition in the room but since it’s very well illuminated housekeeping and/or maintenance should keep an eye on dusting it more often. And lastly if you don’t want your neighbors to see what’s going on in your room or vice versa avoid a corner room. We didn’t try a restaurant but ordered room service, which was good. If one doesn’t want to have breakfast in the hotel alternatives are available nearby (Starbucks/Tesco). Public transport and all the famous sights are just around the corner. We explored London mostly on foot and got some tips at the concierge desk. The staff throughout the hotel has been so welcoming, professional (handling a false fire alarm in the middle of the night) and helpful. They are doing a fine job! Despite the fact that we have not been able to see Adele due to the cancellation of her show our time in London has been great.
Danny, deOther trip

The Tower Hotel

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