Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort

Property class: 4

Choose dates to view prices

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort features a free water park and puts you a short five-minute drive from Bay of Banderas. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights include 10 outdoor pools, a lazy river and a poolside bar. The pool and helpful staff get great marks from fellow travellers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • 10 outdoor pools and 5 hot tubs
  • Lazy river
  • Free water park
  • Free beach shuttle
  • 24-hour fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Free beach club nearby

Feel at home (6)

  • Children's pool
  • Television
  • Garden
  • Daily housekeeping
  • Blackout curtains
  • Lift
The current price is £197
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony (All-Inclusive)

A hotel room with a large bed, a ceiling fan, a desk, and a view of greenery through the window.

Deluxe Room, 1 King Bed with Sofa bed, Balcony (All-Inclusive)

9.0 out of 10
Wonderful
(195 reviews)
  • Mountain view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony (All-Inclusive)

A hotel room with two beds, a ceiling fan, a large window with a view of greenery, and a TV on the wall.

Deluxe Room, 2 Queen Beds, Balcony (All-Inclusive)

9.0 out of 10
Wonderful
(77 reviews)
  • Mountain view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Mountain View (All-Inclusive)

A modern hotel room with a round wooden dining table, two woven chairs, a ceiling fan, a flat-screen TV mounted on the wall, and a large window offering a view of greenery.

Suite, 1 Bedroom, Balcony, Mountain View (All-Inclusive)

  • Mountain view
  • 76 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Balcony, Mountain View (All-Inclusive)

A wooden deck with a wicker chair and a round table, surrounded by lush greenery and red flowers.

Superior Room, 1 King Bed with Sofa bed, Balcony, Mountain View (All-Inclusive)

7.0 out of 10
Good
(10 reviews)
  • Mountain view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

A wooden deck with a wicker chair and a round table, surrounded by lush greenery and red flowers.

Superior Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

7.6 out of 10
Good
(13 reviews)
  • Mountain view
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountain View (Corner, All-Inclusive)

A modern dining area with a wooden table and two chairs, a large window with a view of trees, and a hanging light fixture.

Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountain View (Corner, All-Inclusive)

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

A hotel room with a large TV, two beds, a desk, and a balcony with a view of the hills.

Deluxe Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony, Bay View (All-Inclusive)

A hotel room with a bed, a sofa, a TV, a ceiling fan, and wooden paneling on the walls.

Deluxe Room, 1 King Bed with Sofa bed, Balcony, Bay View (All-Inclusive)

  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony, Mountain View (All-Inclusive)

A hotel room with a large bed, a sofa, a TV, a balcony with a view, and a dining area.

Deluxe Room, 1 King Bed with Sofa bed, Balcony, Mountain View (All-Inclusive)

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View (All-Inclusive)

A hotel room with a bed, a desk with chairs, a sofa, a TV, and a view of greenery outside.

Standard Room, 1 King Bed, Balcony, Mountain View (All-Inclusive)

7.8 out of 10
Good
(34 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

A hotel room with two beds, a wooden wall panel, a large window with curtains, a dining table with chairs, and a TV mounted on the wall.

Standard Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

8.4 out of 10
Very good
(36 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Mountain View (Master, All-Inclusive, Torre Zafiro)

A hotel room with a large bed, a TV, a desk, and a balcony with a view of greenery.

Suite, 1 King Bed with Sofa bed, Mountain View (Master, All-Inclusive, Torre Zafiro)

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Map
Carr. La Cruz a Punta Mita km 0.2, La Cruz de Huanacaxtle, NAY, 63734

What's nearby

  • La Cruz Sunday Market - 10 min walk - 0.9 km
  • Bay of Banderas - 13 min walk - 1.2 km
  • Marina Riviera Nayarit at La Cruz - 15 min walk - 1.3 km
  • Playa la Manzanilla - 16 min walk - 1.3 km
  • Playa Bucerías - 3 min drive - 2.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 31 min drive
  • Free beach shuttle

Restaurants

  • ‪Cevicheria La Cruz - ‬5 min walk
  • ‪Iguanacaxtle Restaurante - ‬12 min walk
  • ‪La peska - ‬19 min walk
  • ‪Tacos On The Street - ‬14 min walk
  • ‪Tacos Coral - ‬5 min walk

About this property

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort

  • Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort features a free water park and puts you a short five-minute drive from Bay of Banderas. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights include 10 outdoor pools, a lazy river and a poolside bar. The pool and helpful staff get great marks from fellow travellers.

All-inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included

At a glance

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets allowed (2 total, up to 20 kg per pet)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered on-site self-parking
    • Free uncovered on-site valet parking

Off-site

    • Free beach shuttle

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Private dining
  • Private picnics
  • Snack bar/deli

Travelling with children

  • Free water park access
  • Children's pool
  • Lazy river
  • Lifeguard on-site

What to do

  • Free beach shuttle
  • Free beach club nearby
  • Beach nearby
  • Access to nearby outdoor pool
  • Whale watching nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference space (950 square feet)

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Free beach shuttle
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2021
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • 10 outdoor pools
  • Free water park
  • Full-service spa
  • Lazy river
  • 5 hot tubs
  • Massage/treatment rooms
  • Water slide
  • Traditional architecture

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 3
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 3
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 3
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Hallway handrail height (centimetres): 3
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 3
  • Closed-captioned TV
  • Height-adjustable showerheads
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels
  • Netflix
  • Streaming services
  • Films for purchase

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Bathrobes
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has 10 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Huichol Cocina Artesanal – On-site family restaurant. Open daily.
Media Luna Pool & Snack – This bar only serves lunch. Guests can enjoy drinks at the bar. Open daily.
Xaman Bar – On-site bar. Open selected days.
Lobby Bar – On-site bar. Open daily.
Restaurante Komorebi – On-site restaurant. Reservations are required. Open selected days.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 400 per pet, per night (maximum MXN 2000 per stay)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Delta Hotels Marriott Riviera Nayarit An All Inclusive Resort

Frequently asked questions

Does Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort offer free cancellation for a full refund?

Yes, Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

Yes, there are 10 outdoor pools and a children's pool.

Are pets allowed at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 20 kg per pet. There's a charge of MXN 400 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort and nearby?

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort has 10 outdoor pools, 3 bars and a spa, as well as a 24-hour fitness centre, a garden and access to a nearby outdoor pool.

Are there restaurants at or near Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

Yes, there are 2 on-site restaurants.

What's the area around Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort like?

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort is a short 19-minute walk from Marina Riviera Nayarit at La Cruz and 9 minutes' walk from La Cruz Sunday Market.

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Reviews

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort Reviews

8.4

Very good

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel features multiple clean and well-maintained pools with excellent water temperature, suitable for family fun. (230 reviews)
  • The spa experience was one of the best, with excellent service, relaxing atmosphere, and impeccable maintenance. (26 reviews)
  • The gym was excellent and well-equipped. (8 reviews)
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Popular mentions

Food
Service staff
Room
Beach
Buffets
Drinks
Restaurant
Shuttle
River
Lunch

Reviews

Verified review

10/10 Exceptional

One of the best experiences that we ever had!!! The hotel is a unique gem inside the jungle, balanced balanced between nature and modern architecture, the staff is super helpful and great!! Always with a smile and willing to help. We will definitely come back here next year!
Verified review

10/10 Exceptional

Loved this place. Service was excelent
Verified review

10/10 Exceptional

Beautiful-unique location!! Access to the beach was a plus.
Verified review

10/10 Exceptional

We had a Great stay! my family really enjoyed the pools and the days we were there! highly recommend, staff is amazing always there to help and super friendly!
Verified review

10/10 Exceptional

We had such a wonderful stay. The staff were beyond friendly and accommodating. The taco truck was so good and definitely our favorite meal.
Verified review

10/10 Exceptional

We enjoyed our time. Staff was very accommodating and helpful. The resort was beautiful with many pools. Very kid friendly and also nice place for a romantic getaway!
Verified review

10/10 Exceptional

We loved this place so much we went back 2 times in a month! The staff is wonderful and Brandon and Omar were the best!!
Verified review

10/10 Exceptional

The service staff were super friendly and helpful & accommodating. The Resort was beautiful and the food was excellent.
Verified review

10/10 Exceptional

We had a great stay at Delta Marriott Puerto Vallarta. The hotel was clean, modern, and well maintained. The staff was friendly and attentive throughout our visit. We especially enjoyed the pools, beautiful views, and convenient location. The rooms were comfortable, and the overall atmosphere was relaxing and family-friendly. We would definitely stay here again and recommend it to anyone visiting Puerto Vallarta.
Verified review

8/10 Very good

Very clean rooms with beautiful views. Lots of walking and food was delicious.
Verified review

10/10 Exceptional

This resort was wonderful. Being not directly on the beach, we weren’t sure what to expect but the pools, jungle feel and beach club made it a great experience. Our room was large and well appointed.
View from our room
Verified review

10/10 Exceptional

The staff was extremely kind and helpful. The food was amazing, especially the Japanese cuisine. Our room was cleaned every day as well as ensuring our mini fridge was restocked accordingly. 10/10 recommend.
Verified review

6/10 Good

Staff was amazing, especially the golf cart guys! They really made the stay here 10x better. Because it is a family friendly resort so the cleanliness could have been unkept a little more
Verified review

10/10 Exceptional

This is a 5* review, not because the place was perfect (it’s not), but because we met so many staff members who
Verified review

10/10 Exceptional

This was my second time in Delta. The property is really beautiful and peaceful and amenities are great. The staff were super nice and friendly like Lulu, Jorge and Karen. Pools are great and it’s nice to have a choice between beach and the pools. We definitely come back for the third time!
Verified review

8/10 Very good

Pool side sitting had to be done first thing in the morning. Lots of walking, but enjoyable if you're able to. The pools were always clean and well maintained. The staff was super friendly and helpful (Diego, Marco, Guadalupe, Luis, Julio, Carlos, Gustavo, Saul, Rosita), they will go above and beyond to make our stay comfortable. The staff deserves a raise!!
Verified review

6/10 Good

Not enough staff. Need to improve their food.
Verified review

8/10 Very good

It has plenty of pools for little kids to enjoy other than that the beach is not close by it takes about 10 minutes in car to reach. No amenities, under staff, uphill walks, very limited cuisine, only 2 restaurants that served the same meals for breakfast and dinner, minimal transportation to the beach so even though they provide transportation you might not have the opportunity to make it to the beach because they have limited availability. They have a pantry for snacks but it was empty multiple times.
Verified review

4/10 Fair

The resort was definitely not clean, there was iguana poop everywhere, all over walkways, in the pools and lazy river. Lazy river was always full of debris like sticks and leaves. Staff there for the most part was good but there were a couple that definitely didn’t care to try help with much at all. The golf carts to take you around are a awesome idea considering it’s built into the side of a mountain but the golf carts where not easy to get ahold of or you would find them all at the top of the resort all hanging out chatting. There was not much for food choices there, the pool bar and grill had easily the best food at the resort. Trying to get to and from the airport was also a task as they didn’t really wanna help at the front desk unless you paid a heavy price for the ride. Overall I definitely wouldn’t choose this resort to stay at again as it was very dirty and the food was not the best.
Verified review

8/10 Very good

Rooms were pretty clean. Walls in tower 6 are extremely thin we had to switch rooms after our first night, could have been bad neighbours but the staff were fantastic about it. Tower 5 was LOVELY. The Staff were all extremely friendly. Food was all really good. Pantry was maybe lacking a bit of variety they had some danishes, ice cream, cereal, coffee, jello and sandwiches. Maybe some peanuts or small bags of potato chips would go a long way if you just want a little snack. Pools were all clean and the staff were all prompt to clean them. Pros: Food was good Rooms were clean and updated Gorgeous scenery Drinks were great Beach club was nice Staff fabulous Cons: Getting there from PV airport can be pricy I recommend walking away from airport and taking an uber. Long walk from lobby to back towers all up hill Outside of pools not a lot of good entertainment nearby for adults Overall was a great experience
Dessert from the buffet
Pool at tower 6
Lobby
Verified review

2/10 Poor

A severely disappointing, poorly managed experience marred by severe overcrowding, cold food shortages, and indifferent management. Severe Overcrowding & Disorganization: The resort was heavily overbooked, severely understaffed, and completely unequipped to handle the crowd. Guests were met with a general sense of chaos and discomfort when trying to request assistance or address issues. The food was uniformly poor, frequently cold, lacked healthy or fresh options, and was served during inconvenient, restrictive hours. The resort completely ran out of food during multiple dinner and breakfast services, resulting in us missing meals entirely. Even the staff openly admitted the food was sub-par, apologizing on behalf of the chef. However, management showed complete indifference and offered no solutions or accountability. Transportation to the Beach access was heavily advertised as easy and convenient, but resort shuttles were fully booked solid. Guests had to rely on expensive alternative transportation, finding that taking a local cab was ultimately faster and cheaper. The Spa: The only bright spot was the spa, which was pleasant and quiet—largely because nobody else was visiting it during our stay, which ultimately raised further concerns about the property. For the price paid, the lack of basic amenities, running out of food, and management not willing to do anything when told about it shows they don’t care and I would not recommend anyone to stay there.
Verified review

8/10 Very good

This hotel was a good experience! I would recommend if you want to relax and swim. There are plenty of pools to choose from, especially for little kids. The staff were very friendly and helpful. One thing that was noticeable was how short staffed the hotel was and how staff was trying their hardest to keep guests happy. Amenity wise compared to other inclusive hotels there is no staff arranging games, or night shows or any kind of activity. The hotel is not recommended if you have a hard time moving around. They try to provide transportation (kind of like golf carts) but due to short staff it can take long waits. Overall I recommend the hotel because the staff is amazing and they make the experience a good one. The Hotel is good for relaxing! Another thing, house keeping wasn’t the best. Maybe it was due to low staff but when we needed new towels and other house keeping materials they would take at least a day or two to be replaced. Other than that the beds were always made and the fridge was always restock. Shot out to Musio (mesero), Esmeralda (cosina), Eric, Omar (carritos) and Enrique the bartender etc, etc.
Verified review

10/10 Exceptional

Absolutely loved the resort. The staff was exceptional. So kind and friendly and we were constantly offered rides in the golf cart while we were in the lobby and walking around the resort. Our room was so clean and it was cleaned daily always with new towels and a restock of the drinks in our fridge, and the shampoo and body wash smelt SO GOOD, I’m trying to find it for my house lol. The food options were pretty good, I would say the Mexican buffet for breakfast and dinner, especially dinner, was far superior than the Italian buffet and the international breakfast. Now the teppanyaki dinner was by far the best. I recommend getting 2 reservations for dinner because I regret not doing it twice. Everything was so good, and the chef put on a show for sure!! All of the lunch options were great as well, especially the shrimp tacos from the bar in tower 6, I forget the name. The coffee bar, organic and co was also delicious and had great non dairy milk options! The private beach club was beautiful as well, and super good food! The ice cream at the 24 hour pantry was awesome too, just remember the ice cream service ends at 9 pm! There was also tons of cute cats and other wild life around the property, lots of iguanas! They did leave poop on the walk ways at times so just look out for that but it never smelt while we were walking around! It was cleaned pretty frequently too from what I could tell. All in all, I loved this resort and hope to be back one day!!
The main course of the teppanyaki dinner!
Dessert from the teppanyaki place
Cat!
Beach club
Verified review

6/10 Good

Resort location is stunning. You can tell it’s fairly new with the modern rooms and pool conditions. Some elements this resort lacks is evening entertainment (no theatre), no swim up bar, no self serve pop/juice machines, NO LUNCH BUFFET, breakfast doesn’t start until 8am, minimal options at breakfast and dinner buffets. Bar staff discouraged guests going up and ordering drinks ourselves. I was told to find my waiter and have him get the drinks on my behalf. I just needed a glass of water! Waiters only came to our pool chair once every 2 hours (yes we were tipping). Foods and sauces need to be labeled properly. We have a tree nut allergy in our group. No staff could give us enough reassurance about contamination. She survived off cantaloupe and honey dew for a week. Rooms were very clean and all staff we encountered in the hallways were extremely friendly. Beach shuttle was convenient and the restaurant down there was probably the best meal we had all week. I asked for a bit of a later check out due to not getting picked up for the airport until 3pm. We were told $20USD per person, per hour, would be charged. I’ve never experienced such a fee at other resorts. We were a group of 7 and didn’t see the value in this charge. We waited in the lobby for our ride. We won’t be recommending or returning to this resort. Definitely didn’t feel like we got our moneys worth.
Verified review

10/10 Exceptional

This place is amazing the staff goes above and beyond and everyone is so polite including all the other travelers!!! I would definitely come back it is worth every penny!!! The food is awesome and drinks are delicious 😋 The natural pool is my favorite!! This is a win win!! 💖