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All properties in Ixtapa, Guerrero, Mexico
1 room, 2 adults

Puerta Del Mar Hotel

2.5-star2.5 stars
Great for families

Good to know

  • Cots/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's pool
Paseo De Las Gaviotas y Agua de Correa, Ixtapa, GRO, 40880, Mexico

Family-friendly hotel with 2 outdoor pools, near El Palmar Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Cots/infant beds (surcharge)
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Nice location with a bunch of places to go close byAug 15, 2019
  • Stay away from this place. Our bed was peed on from the previous guest and all they…Feb 24, 2019

Puerta Del Mar Hotel

from £50
  • Junior Suite
  • Master suite

What’s around Puerta Del Mar Hotel

Landmarks

  • Heart of Ixtapa
  • El Palmar Beach - 7-minute walk
  • Magic World Aquapark - 9-minute walk
  • Ixtapa Golf Course - 15-minute walk
  • Delfiniti - 18-minute walk
  • Marina Ixtapa - 25-minute walk
  • Vista Hermosa Beach - 29-minute walk
  • Marina Ixtapa Golf Club - 31-minute walk

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) 25-min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self-parking on site

Offsite

  • Area shuttle *

  • Shopping centre shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Free reception
Things to do
  • Bicycle rentals on site
  • Horse riding/rental on site
  • Mountain biking on site
  • Playground on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter
Facilities
  • Number of buildings/towers - 3
  • Year Built – 1991
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size king
  • Premium bedding
Things to enjoy
  • Yard
  • Individually decorated
  • Balcony
Freshen up
  • Second bathroom
  • Shower only
  • Free toiletries
Be entertained
  • 21-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware and utensils
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Los Molcajetes – Overlooking the garden, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Bicycle rentals on site
  • Horse riding/rental on site
  • Mountain biking on site
  • Playground on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Puerta Del Mar Hotel’s small print

Also known as

  • Puerta Mar Hotel Ixtapa
  • Puerta Mar Ixtapa
  • Puerta Del Mar Hotel Hotel
  • Puerta Del Mar Hotel Ixtapa
  • Puerta Del Mar Hotel Hotel Ixtapa
  • Puerta Mar Ixtapa
  • Puerta Del Mar Hotel Hotel
  • Puerta Del Mar Hotel Ixtapa
  • Puerta Del Mar Hotel Hotel Ixtapa

Policies

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it follows sanitisation practices of National Guidelines for reopening Tourism (Mexico) guidelines.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: MXN 1000 per stay

Breakage deposit: MXN 1000

Optional extras

Continental breakfast is offered for an extra charge of MXN 70 for adults and MXN 50 for children (approximately)

Cots/Infant beds are available for MXN 70 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 480 per vehicle (one-way)

Airport shuttle service for children costs MXN 0

Dial-up Internet access is available in guestrooms for an extra charge

Area shuttle and shopping centre shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Puerta Del Mar Hotel

  • Does Puerta Del Mar Hotel offer free cancellation for a full refund?
    Yes, Puerta Del Mar Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Puerta Del Mar Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Puerta Del Mar Hotel?
    Yes, there's free self parking.
  • Is there a pool at Puerta Del Mar Hotel?
    Yes, there are 2 outdoor pools, an indoor pool and a children's pool.
  • Are pets allowed at Puerta Del Mar Hotel?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at Puerta Del Mar Hotel?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Puerta Del Mar Hotel?
    Yes, there's an on-site restaurant.
  • Is an airport shuttle service offered by Puerta Del Mar Hotel?
    Yes, an airport shuttle is available. The charge is MXN 480 per vehicle one-way.

Recent reviews

Good 7.2 From 29 reviews

Exceptional 10.0
Happy with Puerta Del Mar
The location was decent, about 5-7 minute walk to beach, 2-3 min walk to restaurants and stores, including a grocery and ATM's. Super friendly staff, although very limited in their English. I was the only gringo guest (I asked). I had a large one-bedroom suite w/ 2 bathrooms, well worth the price. Rooms did not smell, and were very clean, with equipped kitchen, dining area, 5 gallon water bottle. The downside for me was the technology: internet sucked. Upon check in they told me I had to be out on my balcony for Wifi reception, which is not desirable in 90 degrees with two AC units blasting hot air on you. Then I figured out to use my laptop off of my cell phone, but still slow to load. In suite safe was too small for a tablet. Both TVs did not work. Excellent AC and fans. Get an upper floor. Good elevator service, good secure free parking. All in all, it meets most Western standards except technology, at a good value price.
us3 night trip
Very good 8.0
Buen hotel para vacaciones familiares
El Hotel está limpio y la atención es casi inmediata. El personal es servicial y amable.
J Guillermo, mx4 night family trip
Very good 8.0
Hotel cómodo servicio deficiente
El hotel es muy bonito y muy cómodo pero el servicio de bar en la alberca muy malo, y el servicio de limpieza de las camas también tuvo algunos problemas
mx3 night family trip
Very good 8.0
La habitación e instalaciones excelentes, pro el costo si es elevado en comparación a otros hoteles
areli, mx1 night trip
Exceptional 10.0
Erandeni, mx2 night family trip
Exceptional 10.0
Victor, mx2 night family trip

Puerta Del Mar Hotel

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