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Riu Palace Las Americas All Inclusive - Adults Only

Photo gallery for Riu Palace Las Americas All Inclusive - Adults Only

Aerial view
On the beach, white sand, sun-loungers, beach towels
On the beach, white sand, sun-loungers, beach towels
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers

Overview of Riu Palace Las Americas All Inclusive - Adults Only

Riu Palace Las Americas All Inclusive - Adults Only

4.0 star property
Zona Hotelera beachfront property with 7 restaurants, spa

8.8/10 Fabulous

3,577 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Cancun Convention Center - 7 min drive
  • Tortuga Beach - 3 min drive
  • Langosta Beach - 4 min drive
  • La Isla Shopping Mall - 8 min drive
  • Turtle Beach - 9 min drive
  • Puerto Cancun Marina Town Center - 12 min drive
  • Iberostar Cancun Golf Course - 12 min drive
  • Plaza Las Americas - 15 min drive
  • Delfines Beach - 12 min drive
  • Ultramar Ferry Puerto Juárez - 20 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • Dag Dag - 4 min walk
  • Ty-coz Express - 7 min walk
  • El Caribeño - 7 min walk
  • Marinero's - 8 min walk
  • Isla Contoy - 10 min walk

About this property

Riu Palace Las Americas All Inclusive - Adults Only

At Riu Palace Las Americas All Inclusive - Adults Only, you can hit the beach to play volleyball or relax on a sunlounger, plus you'll be within a 10-minute drive of La Isla Shopping Mall. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and manicures and pedicures. Don Roberto, one of 7 restaurants, serves breakfast, lunch and dinner. Other highlights at this upmarket property include 5 bars/lounges, a poolside bar and a health club. Fellow travellers say good things about the helpful staff and restaurant.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkelling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 372 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 7 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Snorkelling
  • Shopping
  • Bike rentals nearby
  • Golf lessons nearby
  • Scuba-diving nearby

Working away

  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Television in common areas
  • Piano
  • Health club
  • 18 holes of golf
  • 3 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Partially open bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkelling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Spa

Renova Spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Don Roberto – This buffet restaurant serves breakfast, lunch and dinner.
Sakura – This diner specialises in Japanese cuisine and only serves lunch. Open daily.
Los Arcos – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Krystal – This restaurant specialises in fusion cuisine and only serves dinner. Open daily.
Black & White – This steakhouse only serves dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MXN 72.62 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU) guidelines.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul

Frequently asked questions

Does Riu Palace Las Americas All Inclusive - Adults Only offer free cancellation for a full refund?
Yes, Riu Palace Las Americas All Inclusive - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Riu Palace Las Americas All Inclusive - Adults Only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Riu Palace Las Americas All Inclusive - Adults Only?
Yes, there are 3 outdoor pools.
Are pets allowed at Riu Palace Las Americas All Inclusive - Adults Only?
Sorry, pets aren't allowed.
Is parking offered on site at Riu Palace Las Americas All Inclusive - Adults Only?
Yes, there's free self parking.
What are the check-in and check-out times at Riu Palace Las Americas All Inclusive - Adults Only?
You can check in from 3:00 PM - 11 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an on-site casino at Riu Palace Las Americas All Inclusive - Adults Only?
No, this property doesn't have a casino, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.
What is there to do at Riu Palace Las Americas All Inclusive - Adults Only and nearby?
Have fun with on-site activities such as kayaking, sailing and snorkelling. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Riu Palace Las Americas All Inclusive - Adults Only also has 5 bars and a sauna, as well as a health club.
Are there restaurants at or near Riu Palace Las Americas All Inclusive - Adults Only?
Yes, there are 7 on-site restaurants, featuring Japanese cuisine. Nearby restaurants include Dag Dag (4-min walk), Ty-coz Express (7-min walk) and El Caribeño (7-min walk).
Does Riu Palace Las Americas All Inclusive - Adults Only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Riu Palace Las Americas All Inclusive - Adults Only like?
Riu Palace Las Americas All Inclusive - Adults Only is a short 10-minute walk from Cancun Convention Center and 2 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travellers love the property's prime location.

Reviews

8.8

Fabulous

9.4/10

Cleanliness

9.3/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

All around excellent resort
We stayed here for 5 nights then changed resorts and we miss the Riu right away, it was so hassle free and the staff were very kind. They had good activities throughout the day to keep you busy and a show every night that was entertaining. You could go to the Riu next door and use their night club if you wanted. Drink were great, the food was good most places and amazing at others. We will most definitely stay here again and recommend to friends.
Kirk, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Good times and great staff
Not my type of holiday but the Riu Las Americas was enjoyable.
Sean, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Trevor, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Julian, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ana, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, very friendly staff, nice clean beach and good food.
Tatiana, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ytee
Only recommendation was better pillows and lighting indoors
7-night trip
Verified Hotels.com guest review

8/10 Very good

Verified Expedia guest review

8/10 Very good

Food wasn't has good as past stays.
Verified Orbitz guest review